Intelligent peripheral for speech recognition in networks

• US 20060100884A1
• Filed: 08/30/2002
• Published: 05/11/2006
• Est. Priority Date: 08/30/2002
• Status: Active Grant

• Current Assignee: Telefonaktiebolaget LM Ericsson
• Original Assignee: Telefonaktiebolaget LM Ericsson
• Inventors: Thorner, Jan Bengt Kenneth
• Granted Patent: US 7,606,713 B2
• Time in Patent Office: Days
• US Class Current: 704/275
• CPC Class Codes: H04M 2207/12 intelligent networks
• CPC Class Codes: H04M 3/42204 Arrangements at the exchange for service or number selection by voice at the terminal H04M1/27
• CPC Class Codes: H04M 3/4931 Directory assistance systems
• CPC Class Codes: H04M 3/4936 Speech interaction details speech recognition per se G10L15/00
• CPC Class Codes: H04Q 2213/13098 Mobile subscriber
• CPC Class Codes: H04Q 2213/13345 Intelligent networks, SCP
• CPC Class Codes: H04Q 2213/13378 Speech recognition, speech analysis
• CPC Class Codes: H04Q 2213/13384 Inter-PBX traffic, PBX networks, e.g. corporate networks
• CPC Class Codes: H04Q 2213/13399 Virtual channel/circuits
• CPC Class Codes: H04Q 3/0029 Provisions for intelligent networking

Abstract

A telecommunication network with an intelligent peripheral that is provided with a processor and a memory, as well as speech recognition funtionality. The memory stores a list of VPN-addresses of at least one of a set of persons, personal functions, specific terminals and services. The telecommunication network also has a switch and a network apparatus. The intelligent peripheral provides for speed recognition and is provided as an add-on in the network.

Claims

1-18. -18. (canceled)

19. An intelligent peripheral for speech recognition comprising a processor and a memory connected to the processor and storing a list of Virtual Private Network (VPN) addresses of at least one of a set of persons, personal functions, specific terminals and services as well as instructions to control the processor, wherein the VPN addresses include at least one of the following sets:

fixed telephone addresses, mobile telephone addresses, e-mail addresses, facsimile addresses, the processor being arranged to;

communicate with a network apparatus arranged to control a switch in a telecommunication network;

communicate with the switch; and

perform the following operations controlled by the instructions;

receive a call from the switch, to establish a communication channel with the switch and to receive a demand to be able to receive a speech instruction;

receive from a first telecommunication apparatus the speech instruction associated with a VPN number that is associated with either a person, personal function, second telecommunication apparatus or service desired to be called or noticed by the first telecommunication apparatus;

recognize an additional spoken instruction indicating in which set of the at least one of a set of persons, personal functions, specific terminals and services that the VPN-address is stored;

translate the speech instruction into a VPN address associated with either the person, personal function, second telecommunication apparatus or service and send the VPN address to the network apparatus, the VPN address having a predetermined format in accordance with a protocol used in the telecommunication network in which the intelligent peripheral is to be operated;

transfer at least the VPN address, as well as the identity and current location of the first telecommunication apparatus to the switch for transfer to the switch to the network apparatus as a standard Intelligent Network (IN) request; and

release the communication channel with the switch.

20. The intelligent peripheral according to claim 19, wherein the processor is arranged to notify the first telecommunication apparatus with a welcome message that the intelligent peripheral is ready and waiting for the speech instruction.

21. The intelligent peripheral according to claim 19, wherein the VPN addresses include at least one of the following sets:

fixed telephone addresses, mobile telephone addresses, e-mail addresses, and facsimile addresses.

22. The intelligent peripheral according to claim 21, wherein the processor is arranged to recognize an additional spoken instruction indication in which set the VPN address is stored.

23. A telecommunication network comprising

an intelligent peripheral comprising:

a processor and a memory connected to the processor and storing a list of Virtual Private Network (VPN) addresses of at least one of a set of persons, personal functions, specific terminals and services as well as instructions to control the processor, wherein the VPN addresses include at least one of the following sets;

fixed telephone addresses, mobile telephone addresses, e-mail addresses, facsimile addresses, the processor being arranged to;

communicate with a network apparatus arranged to control a switch in a telecommunication network;

communicate with the switch; and

perform the following operations controlled by the instructions;

receive a call from the switch, to establish a communication channel with the switch and to receive a demand to be able to receive a speech instruction;

receive from a first telecommunication apparatus the speech instruction associated with a VPN number that is associated with either a person, personal function, second telecommunication apparatus or service desired to be called or noticed by the first telecommunication apparatus;

recognize an additional spoken instruction indicating in which set of the at least one of a set of persons, personal functions, specific terminals and services that the VPN address is stored;

translate the speech instruction into a VPN address associated with either the person, personal function, second telecommunication apparatus or service and send the VPN address to the network apparatus, the VPN address having a predetermined format in accordance with a protocol used in the telecommunication network in which the intelligent peripheral is to be operated;

transfer at least the VPN address, as well as the identity and current location of the first telecommunication apparatus to the switch for transfer to the switch to the network apparatus as a standard Intelligent Network (IN) request; and

to release the communication channel with the switch; and

a first switch connected to the intelligent peripheral; and

a second switch connected to the network apparatus, the network apparatus being arranged to control the second switch.

24. The telecommunication network of claim 23, wherein the network apparatus is arranged to control the intelligent peripheral.

25. The telecommunication network of claim 23, arranged to support the following operations:

by the intelligent peripheral;

to receive a call from the first switch, establish a communication channel with the first switch and to receive a demand to be able to receive a speech instruction;

to receive from a first telecommunication apparatus the speech instruction associated VPN number associated with either a person, personal function, second telecommunication apparatus or service desired to be called or noticed by the first telecommunication apparatus;

to translate the speech instruction into a VPN address associated with either the person, personal function, second telecommunication apparatus or service and send the VPN address to the network apparatus, the VPN address having a predetermined format in accordance with a protocol used in the telecommunication network in which the intelligent peripheral is to be operated;

to transfer at least the VPN address, as well as the identity and current location of the first telecommunication apparatus to the first switch; and

to release the communication channel with the switch; and

by the network apparatus,

to receive from the first switch a standard IN request based on the VPN address to establish a current address of the person, personal function, specific terminal or service and to send it to the first switch to establish the connection between the first and second telecommunication apparatuses.

26. The telecommunication network of claim 25, arranged to support at least one of a UPT-service, a 3G-service, Freephone, Premium rate, Credit Call, Credit Card call, and Televoting.

27. The telecommunication network of claim 25, wherein the network apparatus is arranged to translate the VPN address into another VPN address where a user of the VPN address can be reached temporarily.

28. The telecommunication network of claim 25, wherein the network apparatus is arranged to provide at least one of the following fall back options if the intelligent peripheral fails to provide the VPN address:

requesting a user of the first telecommunication apparatus to provide the VPN address; and

requesting the user of the first telecommunication apparatus to provide the spoken name again by either Dual Tone Multi-Frequency (DTMF) codes or by using a keyboard.

29. The telecommunication network of claim 25, wherein the network apparatus comprises a service capability server arranged to control the first switch, and at least one application server connected to the service capability server, the intelligent peripheral being also connected to the service capability server and the application server.

30. The telecommunication network of claim 25, wherein the network apparatus comprises a service control point (SCP) arranged to control the first switch, the intelligent peripheral also being connected to the service control point.

31. A method to provide speech recognition by an intelligent peripheral provided with a processor and a memory connected to the processor and storing a list of Virtual Private Network (VPN) addresses of at least one of a set of persons, personal functions, specific terminals and services as well as instructions to control the processor, wherein the VPN addresses include at least one of the following sets:

fixed telephone addresses, mobile telephone addresses, e-mail addresses, facsimile addresses, the processor being arranged to

communicate with a network apparatus that is arranged to control a switch in a telecommunication network and

communicate with the switch;

the method comprising the following operations controlled by the intelligent peripheral;

to receive a call from the switch, to establish a communication channel with the switch and to receive a demand to be able to receive a speech instruction;

to receive from a first telecommunication apparatus the speech instruction associated with a VPN number that is associated with either a person, personal function, second telecommunication apparatus or service desired to be called or noticed by the first telecommunication apparatus;

to recognize an additional spoken instruction indicating in which set the VPN address is stored;

to translate the speech instruction into a VPN address associated with either a person, personal function, second telecommunication apparatus or service and send the VPN address to the network apparatus, the VPN address having a predetermined format in accordance with a protocol used in the telecommunication network in which the intelligent peripheral is to be operated;

to transfer at least the VPN address, as well as the identity and current location of the first telecommunication apparatus to the switch in order to be transferred by the switch to the network apparatus as a standard Intelligent Network (IN) request; and

to release the communication channel with the switch.

32. A method in a telecommunication network comprising the steps of:

a intelligent peripheral associated with the telecommunication network;

receiving a call from a first switch, establishing a communication channel with the first switch and receiving a demand to be able to receive a speech instruction;

receiving from a first telecommunication apparatus a speech instruction associated with a Virtual Private Network (VPN) number that is further associated with a person, personal function, second telecommunication apparatus or service desired to be called or noticed by the first telecommunication apparatus;

translating the speech instruction into a VPN address associated with either the person, personal function, second telecommunication apparatus or service and sending the VPN address to a network apparatus, the VPN address having a predetermined format in accordance with a protocol used in the telecommunication network in which the intelligent peripheral is to be operated;

transferring at least the VPN address, as well as the identity and current location of the first telecommunication apparatus to the first switch;

releasing the communication channel with the first switch;

the network apparatus;

receiving from the first switch a standard IN request based on the VPN address to establish a current address of the person, personal function, second telecommunication apparatus or service and sending the current address to the first switch to establish the connection between the first telecommunication apparatus and the person, personal function, second telecommunication apparatus or service.

33. A computer program product within a computer usable medium associated with an intelligent peripheral in a network, the computer program product comprising:

instructions within the computer usable medium for receiving a call from a first switch, establishing a communication channel with the first switch and receiving a demand to be able to receive a speech instruction;

instructions within the computer usable medium for receiving from a first telecommunication apparatus a speech instruction associated with a Virtual Private Network (VPN) number that is further associated with a person, personal function, second telecommunication apparatus or service desired to be called or noticed by the first telecommunication apparatus;

instructions within the computer usable medium for translating the speech instruction into a VPN address associated with either the person, personal function, second telecommunication apparatus or service and sending the VPN address to a network apparatus, the VPN address having a predetermined format in accordance with a protocol used in the telecommunication network in which the intelligent peripheral is to be operated;

instructions within the computer usable medium for transferring at least the VPN address, as well as the identity and current location of the first telecommunication apparatus to the first switch;

instructions within the computer usable medium for releasing the communication channel with the first switch; and

instructions within the computer usable medium for the network apparatus receiving from the first switch a standard Intelligent Network (IN) request based on the VPN address to establish a current address of the person, personal function, second telecommunication apparatus or service and sending the current address to the first switch to establish the connection between the first telecommunication apparatus and the person, personal function, second telecommunication apparatus or service.

34. A data carrier comprising a computer program product within a computer usable medium associated with an intelligent peripheral in a network, the computer program product comprising:

instructions within the computer usable medium for receiving a call from a first switch, establishing a communication channel with the first switch and receiving a demand to be able to receive a speech instruction;

instructions within the computer usable medium for receiving from a first telecommunication apparatus a speech instruction associated with a Virtual Private Network (VPN) number that is further associated with a person, personal function, second telecommunication apparatus or service desired to be called or noticed by the first telecommunication apparatus;

instructions within the computer usable medium for translating the speech instruction into a VPN address associated with either the person, personal function, second telecommunication apparatus or service and sending the VPN address to a network apparatus, the VPN address having a predetermined format in accordance with a protocol used in the telecommunication network in which the intelligent peripheral is to be operated;

instructions within the computer usable medium for transferring at least the VPN address, as well as the identity and current location of the first telecommunication apparatus to the first switch;

instructions within the computer usable medium for releasing the communication channel with the first switch; and

instructions within the computer usable medium for the network apparatus receiving from the first switch a standard Intelligent Network (IN) request based on the VPN address to establish a current address of the person, personal function, second telecommunication apparatus or service and sending the current address to the first switch to establish the connection between the first telecommunication apparatus and the person, personal function, second telecommunication apparatus or service.