Voice user interface with personality

• US 20060106612A1
• Filed: 12/22/2005
• Published: 05/18/2006
• Est. Priority Date: 05/01/1998
• Status: Active Grant

• Current Assignee: Eloqui Voice Systems, LLC (2S Ventures, LLC)
• Original Assignee: Ben Franklin Patent Holding LLC (Intellectual Ventures LLC)
• Inventors: Surace, Kevin J., White, George M., Nass, Clifford I., Campbell, Mark D., Giangola, James P., Reeves, Byron B., Albert, Roy D.
• Granted Patent: US 7,266,499 B2
• Time in Patent Office: Days
• US Class Current: 704/270
• CPC Class Codes: G10L 13/033 Voice editing, e.g. manipulating the voice of the synthesiser
• CPC Class Codes: G10L 15/19 Grammatical context, e.g. disambiguation of the recognition hypotheses based on word sequence rules
• CPC Class Codes: G10L 15/22 Procedures used during a speech recognition process, e.g. man-machine dialogue
• CPC Class Codes: G10L 2015/227 of the speaker; Human-factor methodology
• CPC Class Codes: H04M 2201/40 using speech recognition speech recognition per se G10L15/00
• CPC Class Codes: H04M 2201/60 Medium conversion
• CPC Class Codes: H04M 2203/355 Interactive dialogue design tools, features or methods
• CPC Class Codes: H04M 3/487 Arrangements for providing information services, e.g. recorded voice services or time announcements
• CPC Class Codes: H04M 3/493 Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
• CPC Class Codes: H04M 3/4936 Speech interaction details speech recognition per se G10L15/00
• CPC Class Codes: H04M 3/53383 Message registering commands or announcements; Greetings

Abstract

The present invention provides a voice user interface with personality. In one embodiment, a method includes executing a voice user interface, and controlling the voice user interface to provide the voice user interface with a personality. The method includes selecting a prompt based on various context situations, such as a previously selected prompt and the user'"'"'s experience with using the voice user interface.

Claims

1. A method for implementing a voice user interface with personality, comprising:

selecting a personality from a plurality of personalities;

defining a dialog based on the selected personality, wherein the dialog emulates human verbal behavior for the selected personality; and

developing a recognition grammar, wherein the recognition grammar is developed to enable the voice user interface with personality to recognize user spoken commands.