System and method for unilateral verification of caller location information

• US 20060109960A1
• Filed: 10/24/2005
• Published: 05/25/2006
• Est. Priority Date: 10/25/2004
• Status: Abandoned Application

• Current Assignee: West Safety Services, Inc. (West Corporation)
• Original Assignee: West Safety Services, Inc. (West Corporation)
• Inventors: Koepke, Michael Arthur, Meer, Stephen Marc, Heinrichs, George, D'Evelyn, Linda Kaye, Schmidt, Peter Roy, Paddock, Raymond Eugene
• Application Number:
  US11/257,262
• Publication Number:
  US 20060109960A1
• Time in Patent Office: Days
• US Class Current: 379/37
• CPC Class Codes: H04M 2242/04 for emergency applications
• CPC Class Codes: H04M 2242/30 Determination of the location of a subscriber
• CPC Class Codes: H04M 3/5116 for emergency applications
• CPC Class Codes: H04W 12/08 Access security
• CPC Class Codes: H04W 4/02 Services making use of location information
• CPC Class Codes: H04W 4/029 Location-based management or tracking services
• CPC Class Codes: H04W 4/90 Services for handling of emergency or hazardous situations, e.g. earthquake and tsunami warning systems [ETWS]
• CPC Class Codes: H04W 76/50 for emergency connections

Abstract

A system and method for members of the public to retrieve and verify the accuracy of emergency response information that is associated with a communication device and would be utilized in an emergency services network should the device be used to summon emergency services. Such information can include location of the origin of a call for emergency services, identification of emergency service providers who would respond to such a call, and/or the level of accuracy of location information that would be provided to an emergency service dispatcher were such device used to summon emergency services.

Claims

3. A system as recited in claim 1, wherein said communications device comprises a wireless device.

25. A method for retrieving emergency response information comprising:

receiving a call requesting said emergency response information from a communications device;

retrieving emergency response information associated with said communications device;

delivering said emergency response information associated with said communications device to said communications device.

1. A system for retrieving emergency response information comprising:

a communications device;

a source of emergency response information associated with said communications device; and

a retrieval system communicatingly coupleable with said communications device and with said source, and configured to retrieve said information from said source and to present said information to said communications device.

2. A system as recited in claim 1, wherein said communications device comprises a wireline device.

7. A system as recited in claim 1, wherein said source is selected from the group consisting of an ALI database, an MPC, an SCP, a GMLC, a location database, a positioning server, a position determining entity, and a data provisioning system.

8. A system as recited in claim 7, wherein said communications device comprises a wireless device.

9. A system as recited in claim 7, wherein said communications device comprises a wireline device.

10. A system as recited in claim 7, wherein said retrieval system is further configured to receive feedback from said communications device, said feedback comprising one or more of the group consisting of:

an acknowledgement of receipt of said information;

a confirmation that said information is accurate;

an indication that said information is not accurate; and

a description of inaccuracy of said information.

11. A system as recited in claim 10, wherein said communications device comprises a wireline device.

12. A system as recited in claim 10, wherein said communications device comprises a wireless device.

13. A system as recited in claim 1, further comprising a security subsystem communicatingly coupled between said communications device and said retrieval system and wherein said security subsystem is configured to permit only authorized communications with said retrieval system.

14. A system as recited in claim 13, wherein said communications device comprises a wireline device.

15. A system as recited in claim 13, wherein said communications device comprises a wireless device.

16. A system as recited in claim 13, wherein said retrieval system is further configured to receive feedback from said communications device, said feedback comprising one or more of the group consisting of:

an acknowledgement of receipt of said information;

a confirmation that said information is accurate;

an indication that said information is not accurate; and

a description of inaccuracy of said information.

17. A system as recited in claim 16, wherein said communications device comprises a wireline device.

18. A system as recited in claim 16, wherein said communications device comprises a wireless device.

19. A system as recited in claim 13, wherein said source is selected from the group consisting of an ALI database, an MPC, an SCP, a GMLC, a location database, a positioning server, a position determining entity and a data provisioning system.

20. A system as recited in claim 19, wherein said communications device comprises a wireless device.

21. A system as recited in claim 19, wherein said communications device comprises a wireline device.

22. A system as recited in claim 19, wherein said retrieval system is further configured to receive feedback from said communications device, said feedback comprises one or more of the group consisting of:

an acknowledgement of receipt of said information;

a confirmation that said information is accurate;

an indication that said information is not accurate; and

a description of inaccuracy of said information.

23. A system as recited in claim 22, wherein said communications device comprises a wireline device.

24. A system as recited in claim 22, wherein said communications device comprises a wireless device.

26. A method as recited in claim 25, wherein receiving a call requesting said emergency response information from a communications device comprises receiving a call requesting said emergency response information from a wireline device.

27. A method as recited in claim 25, wherein receiving a call requesting said emergency response information from a communications device comprises receiving a call requesting said emergency response information from a wireless device.

28. A method as recited in claim 25 further comprising receiving feedback from said communications device.

29. A method as recited in claim 25 further comprising receiving an acknowledgement of receipt of said information.

30. A method as recited in claim 25 further comprising receiving confirmation that said information is accurate.

31. A method as recited in claim 25 further comprising receiving an indication that said information is not accurate.

32. A method as recited in claim 25 further comprising receiving a description of any inaccuracy of said information.

33. A method as recited in claim 25, wherein retrieving emergency response information associated with said communications device comprises retrieving emergency response information from an ALI database.

34. A method as recited in claim 25, wherein retrieving emergency response information associated with said communications device comprises retrieving emergency response information from an MPC.

35. A method as recited in claim 25, wherein retrieving emergency response information associated with said communications device comprises retrieving emergency response information from an SCP.

36. A method as recited in claim 25, wherein retrieving emergency response information associated with said communications device comprises retrieving emergency response information from a GMLC.

37. A method as recited in claim 25, wherein retrieving emergency response information associated with said communications device comprises retrieving emergency response information from an IPS.

38. A method as recited in claim 25, wherein retrieving emergency response information associated with said communications device comprises retrieving emergency response information from a positioning server.

37-1. A method as recited in claim 25, further comprising a security subsystem configured to permit only authorized communications with said retrieval method.

38-2. A method as recited in claim 25, further comprising verifying that said communications device may access said information.

39. A method as recited in claim 25, wherein retrieving emergency response information associated with said communications device comprises retrieving emergency response information from a position determining entity.

4. A system as recited in claim 1, wherein said retrieval system is further configured to receive feedback from said communications device, said feedback comprising one or more of the group consisting of:

an acknowledgement of receipt of said information;

a confirmation that said information is accurate;

an indication that said information is not accurate; and

a description of inaccuracy of said information.

5. A system as recited in claim 4, wherein said communications device comprises a wireline device.

6. A system as recited in claim 4, wherein said communications device comprises a wireless device.

40. A method as recited in claim 25, wherein retrieving emergency response information associated with said communications device comprises retrieving emergency response information from a data provisioning method.

41. A method as recited in claim 40, further comprising the step of:

gathering a request for correction to said emergency response information.

42. A method as recited in claim 41, further comprising the step of:

providing said request to said source.

39-3. A method for a user to retrieve emergency response information comprising the steps of:

using a communications device to contact a retrieval system;

determining whether said user is an authorized user;

querying a source of emergency response information associated with said communications device; and

presenting said emergency response information to said communications device.

40-4. A method as recited in claim 39, further comprising the step of:

inviting verification of the accuracy of said emergency response information.