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Remote diagnosis device, remote diagnosis system and program product

  • US 20060123302A1
  • Filed: 11/10/2005
  • Published: 06/08/2006
  • Est. Priority Date: 11/11/2004
  • Status: Active Grant
First Claim
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1. A remote diagnosis device for diagnosing a state of a terminal device and outputting a diagnostic result, the remote diagnosis device comprising:

  • a first obtaining unit that receives characteristics data, including at least information indicating characteristics of the terminal device a filter group including a plurality of types of filters in which a diagnostic item for outputting is set according to the characteristics of the terminal device;

    a filter selection unit that selects a filter corresponding to the characteristics of the terminal device; and

    a diagnosis result outputting unit that diagnoses the state of the terminal device based on setting information of the filter selected by the filter selection unit, and outputs the diagnostic result.

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