Network management system permitting remote management of systems by users with limited skills
First Claim
1. In a system that includes a plurality of nodes, the system being managed by a managing user and having a system operation that may be performed in a node by any user of the system, a method of performing the system operation for a user in a node, the method comprising the steps performed in the system of:
- responding to a first input from the user specifying performance of the operation in the node by obtaining a trust value associated with the user;
when the trust value so indicates, sending a message to the managing user, the message indicating that the user has specified performance of the system operation in the node and the managing user performing an action with regard to the message that indicates how the system operation is to be performed in the node; and
responding to the action by performing the system operation in the node as indicated by the action.
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Accused Products
Abstract
A system having a plurality of nodes. Unskilled users of the system may perform certain operations in the nodes using a cellphone-based GUI. A trust value is associated with each user to indicate the extent to which the user is trusted by a manager of the system to perform an operation. The trust value is used to determine whether performance of an operation in a node should be mediated by a managing user. When the user specifies a particular operation on a particular node and the user'"'"'s trust value so indicates, specification of the operation by the user results in a message being sent to the manager of the system; the action taken by the manager with regard to the message determines how the operation will be performed. Actions include not responding to the message and providing an input to the system in response to the message.
111 Citations
20 Claims
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1. In a system that includes a plurality of nodes, the system being managed by a managing user and having a system operation that may be performed in a node by any user of the system,
a method of performing the system operation for a user in a node, the method comprising the steps performed in the system of: -
responding to a first input from the user specifying performance of the operation in the node by obtaining a trust value associated with the user;
when the trust value so indicates, sending a message to the managing user, the message indicating that the user has specified performance of the system operation in the node and the managing user performing an action with regard to the message that indicates how the system operation is to be performed in the node; and
responding to the action by performing the system operation in the node as indicated by the action. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20)
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Specification