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Integrated client help viewer for internet-based and local help content

  • US 20060129931A1
  • Filed: 12/10/2004
  • Published: 06/15/2006
  • Est. Priority Date: 12/10/2004
  • Status: Abandoned Application
First Claim
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1. A method of managing content retrieval and display from offline and online content sources, comprising:

  • retrieving online help content from the online help content source responsive to a request for help content;

    displaying the retrieved online help content in a help content user interface;

    if a connection to the online help content source is lost while online help content is being retrieved for display in the help content user interface, providing a notification in the help content user interface that the connection to the online help content source has been lost;

    automatically retrieving offline help content responsive to the request for help content from the offline help content source; and

    displaying the retrieved offline help content in the help content user interface.

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