Apparatus and method for a voice portal
First Claim
1. An apparatus for a voice portal comprising;
- a voice module; and
, a web module, wherein said voice module and said web module may be connected to each other via a control interface, wherein said voice module can be connected to one or more telephones and to one or more telephony networks and said web module can be connected to one or more telephones and one or more data networks.
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Accused Products
Abstract
A voice portal and a method for operating a voice portal are disclosed. In one embodiment of the present invention, voice a voice portal is connected to multiple telephones of various protocols by both a voice signal interface and a data signal interface. The voice portal is also connected to one or more telephony networks. The voice portal is capable of receiving requests for functions from the telephones; retrieving the requested functions from memory and sending the functions back to the telephone for execution. The functions supplied by the voice portal are programmable and customizable and control all functions of the telephones.
14 Citations
32 Claims
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1. An apparatus for a voice portal comprising;
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a voice module; and
,a web module, wherein said voice module and said web module may be connected to each other via a control interface, wherein said voice module can be connected to one or more telephones and to one or more telephony networks and said web module can be connected to one or more telephones and one or more data networks. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32)
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17. A method for executing one or more functions on a telephone with a voice portal comprising the steps of:
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providing for a telephone;
providing for a voice portal comprising;
a web module, and a voice module, and, providing for a data store;
wherein said telephone can send requests to said web module for a page or pages of a specific function and said web module can retrieve the requested page or pages from said data store and send requested pages back to said telephone for execution. - View Dependent Claims (18, 19, 20, 21)
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Specification