Device and method for processing call-related events in mobile terminal

• US 20060135219A1
• Filed: 12/20/2005
• Published: 06/22/2006
• Est. Priority Date: 12/20/2004
• Status: Active Grant

• Current Assignee: Samsung Electronics Co. Ltd.
• Original Assignee: Samsung Electronics Co. Ltd.
• Inventors: Kim, Jae-Ho, Kim, Hyun-Ji, Seo, Jeong-Wook
• Granted Patent: US 7,555,308 B2
• Time in Patent Office: Days
• US Class Current: 455/573
• CPC Class Codes: H04M 1/663 Preventing unauthorised calls to a telephone set
• CPC Class Codes: H04M 1/72427 for supporting games or graphical animations
• CPC Class Codes: H04M 1/72469 for operating the device by selecting functions from two or more displayed items, e.g. menus or icons
• CPC Class Codes: H04M 2250/56 including a user help function
• CPC Class Codes: H04M 2250/60 logging of communication history, e.g. outgoing or incoming calls, missed calls, messages or URLs

Abstract

Disclosed is a method and device for processing a call-related event in a mobile terminal. The device comprises a memory for storing character User Interface (UI) images corresponding to respective call-related events, an event collection part for collecting call-related events occurring in the mobile terminal and generating an event message for identifying each call-related event. The device also comprises an agent control part having a plurality of specialists for processing the call-related events, determining a specialist corresponding to an event message for a call-related event, selecting a character UI identification (ID) possessed by the determined specialist for the call-related event, outputting the selected character UI ID, and processing the call-related event according to feedback information received from a user. The device further comprises an agent expression part for outputting a character image and text corresponding to the character UI ID for the call-related event.

Claims

1. A device for processing a call-related event in a mobile terminal, the device comprising:

a memory for storing character user interface (UI) images corresponding to respective call-related events;

an event collection part for collecting call-related events occurring in the mobile terminal and generating an event message for identifying each call-related event;

an agent control part comprising a plurality of specialists for processing the call-related events, determining a specialist corresponding to an event message for a call-related event, selecting a character UI identification (ID) possessed by the determined specialist for the call-related event, outputting the selected character UI ID, and processing the call-related event according to feedback information received from a user; and

an agent expression part for outputting a character image and text corresponding to the character UI ID for the call-related event.

2. The device according to claim 1, further comprising an event delivery part for delivering the call-related events collected by the event collection part to the agent control part.

3. The device according to claim 1, further comprising a supervisor for selecting a specialist most relevant to an event when two or more specialists are selected for the single event.

4. The device according to claim 1, wherein said agent control part comprises a specialist for confirming whether the user has made outgoing calls to a specific telephone number in excess of a preset critical number during a predetermined period of time, for confirming whether the telephone number is registered in a phonebook if the user has made outgoing calls to the telephone number in excess of the critical number during the predetermined period of time, and for recommending registration of the telephone number in the phonebook if the telephone number is not currently registered.

5. The device according to claim 4, wherein said agent control part sends a character UI ID possessed by the specialist and information on an owner of the telephone number to the agent expression part and outputs a character image and text recommending registration of the telephone number in the phonebook.

6. The device according to claim 1, wherein said agent control part comprises a specialist for praising a long call when a call duration is longer than a preset critical period of time.

7. The device according to claim 6, wherein said agent control part sends a character UI ID possessed by the specialist and information on a call recipient to the agent expression part and outputs a character image and text informing a long duration of call.

8. The device according to claim 1, wherein said agent control part comprises a specialist for confirming whether the user has made outgoing calls to a specific telephone number in excess of a predetermined number periodically at a specific time, and for recommending the user to make an outgoing call to the telephone number during a preset time at a next period if the user has made outgoing calls to the telephone number in excess of the predetermined number periodically at the specific time.

9. The device according to claim 8, wherein said agent control part sends a character UI ID possessed by the specialist and information on an owner of the telephone number to the agent expression part and outputs a character image and text recommending the user to make an outgoing call to the telephone number.

10. The device according to claim 1, wherein said agent control part comprises a specialist for confirming whether the user has rejected incoming calls from a specific telephone number in excess of a preset critical number during a predetermined period of time, for confirming whether the telephone number is included in a reject list if the incoming calls from the telephone number have been rejected in excess of the critical number during the predetermined period of time, and for recommending the user to register the telephone number in the reject list if the telephone number is not included in the reject list.

11. The device according to claim 10, wherein said agent control part sends a character UI ID possessed by the specialist and information on an owner of the telephone number to the agent expression part and outputs a character image and text recommending registration of the telephone number in the reject list.

12. The device according to claim 1, wherein said agent control part comprises a specialist for recommending that the user make an outgoing call to a specific telephone number if the quantity of incoming calls received from the telephone number is greater than the quantity of outgoing calls to the same telephone number during a preset period of time and if the difference between the quantities is greater than a preset critical value.

13. The device according to claim 12, wherein said agent control part sends a character UI ID possessed by the specialist and information on an owner of the telephone number to the agent expression part and outputs a character image and text recommending an outgoing call to the telephone number.

14. A method for processing a call-related event in a mobile terminal, the method comprising:

storing call-related events occurring in the mobile terminal;

confirming a specialist previously set to process each call-related event; and

calling out the confirmed specialist to process the call-related event and displaying an expression showing the event processing results as previously set according to the specialist.

15. The method according to claim 14, wherein said call-related events comprise a call termination, an incoming call, an outgoing call and an alarm set by a specialist for processing each event.

16. The method according to claim 14, wherein processing the call-related event and displaying an expression showing the event processing results comprises:

confirming whether outgoing calls have been made to a specific telephone number in excess of a preset critical number during a predetermined period of time;

confirming whether the telephone number is registered in a phonebook if outgoing calls have been made to the telephone number in excess of the critical number during the predetermined period of time; and

displaying a character image and text recommending registration of the telephone number in the phonebook if the telephone number is not currently registered.

17. The method according to claim 14, wherein processing the call-related event and displaying an expression showing the event processing results comprises:

confirming duration of a call;

determining whether the call duration is longer than a preset critical period of time; and

displaying a character image and text informing a long call if the call duration is longer than the critical period of time.

18. The method according to claim 14, wherein processing the call-related event and displaying an expression showing the event processing results comprises:

confirming whether outgoing calls have been made to a specific telephone number in excess of a predetermined number periodically at a specific time; and

displaying a character image and text recommending an outgoing call to the telephone number during a preset time at a next period if outgoing calls have been made to the telephone number in excess of the predetermined number periodically at the specific time.

19. The method according to claim 14, wherein processing the call-related event and displaying an expression showing the event processing results comprises:

confirming whether incoming calls from a specific telephone number have been rejected in excess of a preset critical number during a predetermined period of time; and

confirming whether the telephone number is included in a reject list if the incoming calls from the telephone number have been rejected in excess of the critical number during the predetermined period of time; and

displaying a character image and text recommending registration of the telephone number in the reject list if the telephone number is not included in the reject list.

20. The method according to claim 14, wherein processing the call-related event and displaying an expression showing the event processing results comprises:

checking whether a preset period ends and the next period begins;

detecting a telephone number meeting the condition that the quantity of incoming calls received from the telephone number is greater than the quantity of outgoing calls to the telephone number during the preset period of time and that the difference between the quantities is greater than a preset critical value; and

displaying a character image and text recommending an outgoing call to the detected telephone number.

21. A method for processing a call-related event in a mobile terminal, the method comprising:

analyzing a record of calls when an outgoing call event occurs;

confirming whether outgoing calls have been made to the same telephone number in excess of a preset critical number during a predetermined period of time;

confirming whether the telephone number is registered in a phonebook if outgoing calls have been made to the telephone number in excess of the critical number during the predetermined period of time; and

displaying a character image and text recommending registration of the telephone number in the phonebook if the telephone number is not currently registered.

22. The method according to claim 21, further comprising:

displaying a selection menu together with the character image and text recommending registration of the telephone number in the phonebook;

displaying a character image and text for setting a contact type when an option for registering the telephone number is selected in the selection menu;

displaying a character image and text confirming the registration of the telephone number when a contact type is set; and

displaying a character image and text informing that the telephone number will not be registered, when an option for not registering the telephone number is selected in the selection menu.

23. The method according to claim 21, wherein said character image and text disappear after a predetermined time period or upon input of a predetermined key.

24. A method for processing a call-related event in a mobile terminal, the method comprising:

confirming a call duration when a call termination event occurs;

determining whether the call duration is longer than a preset critical period of time; and

displaying a character image and text informing a long call if the call duration is longer than the critical period of time.

25. The method according to claim 24, further comprising:

displaying a selection menu together with the character image and text informing a long call; and

displaying feedback information corresponding to an option selected in the selection menu.

26. The method according to claim 25, wherein said feedback information comprises a character image and text.

27. A method for processing a call-related event in a mobile terminal, the method comprising:

analyzing a record of calls when an outgoing call event occurs;

confirming whether outgoing calls have been made to the same telephone number in excess of a predetermined number periodically at a specific time; and

setting an alarm to be generated during a preset time at a next period in order to recommend an outgoing call to the telephone number if outgoing calls have been made to the telephone number in excess of the predetermined number periodically at the specific time.

28. The method according to claim 27, wherein said preset time is a time period from a first point of time earlier than the termination of the last call to the telephone number to the termination of the last call, a time period from the termination of the last call to a second point of time later than the call termination, or a time period from the first point of time to the second point of time.

29. A method for processing a call-related event in a mobile terminal, the method comprising:

checking the present time and an alarm time set to recommend an outgoing call to a telephone number to which outgoing calls have been made periodically at a specific time;

confirming whether the present time coincides with the alarm time, analyzing a record of calls and determining whether an outgoing call has been made to the telephone number registered for the alarm; and

displaying a character image and text recommending an outgoing call to the telephone number during a preset time if the outgoing call has not been made.

30. The method according to claim 29, further comprising:

displaying a selection menu together with the character image and text recommending an outgoing call to the telephone number; and

displaying a character image and text informing a call connection to the telephone number when an option for making a call is selected in the selection menu; and

displaying a character image and text informing that an outgoing call to the telephone number will not be made, when an option for not making a call is selected in the selection menu.

31. The method according to claim 29, wherein said preset time is a time period from a first point of time earlier than the termination of the last call to the telephone number to the termination of the last call, a time period from the termination of the last call to a second point of time later than the call termination, or a time period from the first point of time to the second point of time.

32. A method for processing a call-related event in a mobile terminal, the method comprising:

identifying a caller when an incoming call event occurs;

analyzing a record of calls when the incoming call is rejected and confirming whether incoming calls from the same caller have been rejected in excess of a preset critical number during a predetermined period of time; and

confirming whether the caller is included in a reject list if the incoming calls from the same caller have been rejected in excess of the critical number during the predetermined period of time; and

displaying a character image and text recommending registration of the caller in the reject list if the caller is not included in the reject list.

33. The method according to claim 32, further comprising:

displaying a selection menu together with the character image and text recommending registration of the caller in the reject list; and

displaying a character image and text informing registration of the caller in the reject list when an option for registration is selected in the selection menu; and

displaying a character image and text informing that the caller will not be registered in the reject list, when an option for non-registration is selected in the selection menu.

34. A method for processing a call-related event in a mobile terminal, the method comprising:

identifying a caller when an incoming call event occurs and confirming whether the caller is registered in a reject list; and

generating an event automatically rejecting the incoming call if the caller is registered in the reject list.

35. The method according to claim 34, further comprising:

displaying a character image and text informing the rejection of the incoming call, including information on the caller.

36. A method for processing a call-related event in a mobile terminal, the method comprising:

detecting when an alarm event occurs to recommend an outgoing call to a telephone number if the quantity of incoming calls received from the telephone number is greater than the quantity of outgoing calls to the telephone number during a preset period of time and if the difference between the quantities is greater than a preset critical value;

analyzing a record of calls and comparing the number of incoming calls from each telephone number with the number of outgoing calls to each telephone number in order to detect any telephone number meeting the condition that the number of incoming calls is greater than the number of outgoing calls over the critical value; and

displaying a character image and text recommending an outgoing call to the detected telephone number.

37. The method according to claim 36, further comprising:

displaying a selection menu together with the character image and text recommending an outgoing call to the detected telephone number; and

displaying a character image and text informing a call connection to the telephone number when an option for making a call is selected in the selection menu; and

displaying a character image and text informing that an outgoing call to the telephone number will not be made, when an option for not making a call is selected in the selection menu.