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System and method for business service management

  • US 20060136459A1
  • Filed: 12/21/2005
  • Published: 06/22/2006
  • Est. Priority Date: 12/21/2004
  • Status: Active Grant
First Claim
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1. A computer network service management method, comprising:

  • reconciling information describing one or more resources from a plurality of sources of a computer network service;

    storing reconciled information in a database;

    accessing reconciled information in the database;

    creating at least a portion of a service model of the computer network service using reconciled information obtained through accessing the database; and

    publishing at least a portion of the service model to one or more impact managers of the computer network service.

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