Effortless association between services in a communication system and methods thereof
First Claim
1. In a communication system comprising a portal, at least one subscriber, and a service processor, each coupled to the other by way of a communication network of the communication system, a method comprising the steps of:
- transmitting registration information from the subscriber to the portal;
transmitting from the portal to the subscriber a coupling application, corresponding controllable content, and a ticket identifying a communication session between the subscriber and the portal;
invoking the coupling application in response to a content type of the controllable content selected at the subscriber;
transmitting the ticket and the content type from the coupling application to the service processor;
transmitting the ticket and the content type from the service processor to the portal;
transmitting supplementary content corresponding to the content type from the portal to the service processor; and
transmitting synthesized content corresponding to the supplementary content from the service processor to the subscriber.
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Accused Products
Abstract
A communication system (100) includes a portal (110), a subscriber (108), a service processor (112), and a communication network (102-104, 107) for providing communication between the portal (110), the subscriber (108) and the service processor (112). The components (108-112) of the communication system (100) are programmed to transmit registration information from the subscriber (108) to the portal (110), transmit from the portal (110) to the subscriber (108) a coupling application (212), corresponding controllable content, and a ticket identifying a communication session between the subscriber and the portal, invoke the coupling application (212) in response to a content type of the controllable content selected at the subscriber (108), transmit the ticket and the content type from the coupling application (212) to the service processor (112), transmit the ticket and the content type from the service processor (112) to the portal (110), transmit supplementary content corresponding to the content type from the portal (110) to the service processor (112), and transmit synthesized content corresponding to the supplementary content from the service processor (112) to the subscriber (108).
41 Citations
20 Claims
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1. In a communication system comprising a portal, at least one subscriber, and a service processor, each coupled to the other by way of a communication network of the communication system, a method comprising the steps of:
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transmitting registration information from the subscriber to the portal;
transmitting from the portal to the subscriber a coupling application, corresponding controllable content, and a ticket identifying a communication session between the subscriber and the portal;
invoking the coupling application in response to a content type of the controllable content selected at the subscriber;
transmitting the ticket and the content type from the coupling application to the service processor;
transmitting the ticket and the content type from the service processor to the portal;
transmitting supplementary content corresponding to the content type from the portal to the service processor; and
transmitting synthesized content corresponding to the supplementary content from the service processor to the subscriber. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10)
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11. A communication system, comprising:
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a portal;
a subscriber;
a service processor; and
a communication network for providing communication between the portal, the subscriber and the service processor;
wherein the components of the communication system are programmed to;
transmit registration information from the subscriber to the portal;
transmit from the portal to the subscriber a coupling application, corresponding controllable content, and a ticket identifying a communication session between the subscriber and the portal;
invoke the coupling application in response to a content type of the controllable content selected at the subscriber;
transmit the ticket and the content type from the coupling application to the service processor;
transmit the ticket and the content type from the service processor to the portal;
transmit supplementary content corresponding to the content type from the portal to the service processor; and
transmit synthesized content corresponding to the supplementary content from the service processor to the subscriber. - View Dependent Claims (12, 13, 14, 15, 16, 17, 18, 19, 20)
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Specification