Methods for managing standards

• US 20060161879A1
• Filed: 01/18/2005
• Published: 07/20/2006
• Est. Priority Date: 01/18/2005
• Status: Abandoned Application

• Current Assignee: Microsoft Technology Licensing LLC (Microsoft Corporation)
• Original Assignee: Microsoft Corporation
• Inventors: Sutherland, Mark Ross, Turner, Dinah, Lubrecht, Michael D., Pizzo, Kathryn A.
• Application Number:
  US11/037,724
• Publication Number:
  US 20060161879A1
• Time in Patent Office: Days
• US Class Current: 717/101
• CPC Class Codes: G06F 8/20 Software design
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling

Abstract

One embodiment is directed to a method of instructing at least one operator in a best practices implementation of a standards facility for managing at least one standard in an information technology (IT) environment comprising a plurality of standards to be managed, the IT environment being managed in accordance with at least some aspects of the Microsoft Operations Framework (MOF), the at least some aspects of the MOF comprising a change management service management function (SMF) that documents, assesses the impact of, approves, schedules and reviews changes in the IT environment and a configuration management SMF that identifies and documents components of the IT environment and relationships between them. The method comprises an act of: (A) instructing the at least one operator to treat the at least one standard as a configuration item so that changes to the at least one standard are managed in accordance with the change management SMF and so that the at least one standard is tracked in accordance with the configuration management SMF.

Claims

1. A method of instructing at least one operator in a best practices implementation of a standards facility for managing at least one standard in an information technology (IT) environment comprising a plurality of standards to be managed, the IT environment being managed in accordance with at least some aspects of the Microsoft Operations Framework (MOF), the at least some aspects of the MOF comprising a change management service management function (SMF) that documents, assesses the impact of, approves, schedules and reviews changes in the IT environment and a configuration management SMF that identifies and documents components of the IT environment and relationships between them, the method comprising an act of:

(A) instructing the at least one operator to treat the at least one standard as a configuration item so that changes to the at least one standard are managed in accordance with the change management SMF and so that the at least one standard is tracked in accordance with the configuration management SMF.

2. The method of claim 1, further comprising an act of instructing the at least one operator to implement the standards facility in accordance with MOF.

3. The method of claim 1, further comprising an act of providing instructions to the at least one operator for implementation of the standards facility, the instructions being provided as at least a portion of at least one MOF SMF.

4. The method of claim 3, wherein MOF comprises an optimizing quadrant, a changing quadrant, a supporting quadrant and an operating quadrant, and wherein the instructions for implementation of the standards facility are provided as at least a portion of at least one SMF included in the optimizing quadrant.

5. The method of claim 4, further comprising providing the instructions for implementation of the standards facility as at least a portion of an infrastructure engineering SMF that ensures coordination of infrastructure development efforts, translates strategic technology initiatives into functional IT environmental elements, and manages technical plans for IT engineering, hardware and enterprise architecture projects.

6. The method of claim 3, further comprising providing the instructions for implementation of the standards facility as at least a portion of an infrastructure engineering SMF that ensures coordination of infrastructure development efforts, translates strategic technology initiatives into functional IT environmental elements, and manages technical plans for IT engineering, hardware and enterprise architecture projects.

7. The method of claim 1, wherein the act (A) comprises an act of instructing the at least one operator to treat each of a first and second standard as a configuration item so that changes to the first and second standards are managed in accordance with the change management SMF and so that the first and second standards are tracked in accordance with the configuration management SMF.

8. The method of claim 1, wherein the act (A) comprises an act of instructing the at least one operator to treat each of the plurality of standards as a configuration item so that changes to each of the plurality of standards are managed in accordance with the change management SMF and so that each of the plurality of standards is tracked in accordance with the configuration management SMF.

9. The method of claim 5, further comprising an act of providing instructions, as part of the infrastructure engineering SMF, for implementing at least one process for establishing the at least one standard.

10. The method of claim 5, further comprising an act of providing instructions, as part of the infrastructure engineering SMF, for implementing at least one process for managing the at least one standard.

11. The method of claim 1, wherein the MOF comprises a change initiation review that provides a best practices approach for reviewing a change being initiated into the IT environment, and wherein the method further comprises an act of:

instructing the at least one operator to consider the at least one standard as part of the change initiation review.

12. The method of claim 1, wherein the MOF comprises a release readiness review that provides a best practices approach for reviewing a change being released into the IT environment, and wherein the method further comprises an act of:

instructing the at least one operator to consider the at least one standard as part of the release readiness initiation review.

13. A method of operating a standards facility for managing at least one standard in an information technology (IT) environment comprising a plurality of standards to be managed, the IT environment being managed in accordance with at least some aspects of the Microsoft Operations Framework (MOF), the at least some aspects of the MOF comprising a change management service management function (SMF) that documents, assesses the impact of, approves, schedules and reviews changes in the IT environment and a configuration management SMF that identifies and documents components of the IT environment and relationships between them, the method comprising an act of:

(A) following best practices instructions for the implementation of the standards facility, including instructions to treat the at least one standard as a configuration item so that changes to the at least one standard are managed in accordance with the change management SMF and so that the at least one standard is tracked in accordance with the configuration management SMF.

14. The method of claim 13, further comprising an act of following best practice instructions for implementing the standards facility in accordance with MOF.

15. The method of claim 13, further comprising an act of following best practice instructions for implementing the standards facility, the instructions being provided as at least a portion of at least one MOF SMF.

16. The method of claim 15, wherein the MOF comprises an optimizing quadrant, a changing quadrant, a supporting quadrant and an operating quadrant, and wherein the instructions for implementation of the standards facility are provided as at least a portion of at least one SMF included in the optimizing quadrant.

17. The method of claim 16, further comprising following best practice instructions for implementing the standards facility, the instructions being provided as at least a portion of an infrastructure engineering SMF that ensures coordination of infrastructure development efforts, translates strategic technology initiatives into functional IT environmental elements, and manages technical plans for IT engineering, hardware and enterprise architecture projects.

18. The method of claim 15, further comprising following best practice instructions for implementing the standards facility, the instructions being provided as at least a portion of an infrastructure engineering SMF that ensures coordination of infrastructure development efforts, translates strategic technology initiatives into functional IT environmental elements, and manages technical plans for IT engineering, hardware and enterprise architecture projects.

19. The method of claim 13, wherein the act (A) comprises following best practices instructions to treat each of a first and second standard as a configuration item so that changes to the first and second standards are managed in accordance with the change management SMF and so that the first and second standards are tracked in accordance with the configuration management SMF.

20. The method of claim 13, wherein the act (A) comprises following best practices instructions to treat each of the plurality of standards as a configuration item so that changes to each of the plurality of standards are managed in accordance with the change management SMF and so that each of the plurality of standards is tracked in accordance with the configuration management SMF.