Network-based interaction and review service for facilitating communication in a network-based commerce environment
First Claim
1. A method for navigating a network including:
- identifying a first network location accessed by a first client operated by a first user, wherein the identification is performed utilizing an identifier, identifying the first network location, communicated to an interaction system from the first client;
identifying a second user associated with the first network location; and
commencing a communications session with the second user via the interaction system.
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Accused Products
Abstract
A network-based interaction and review server allows a user (e.g., a purchaser) to obtain reviews, collaboratively shop and consult experts with respect to a topic, web domain, website or product without being limited to engaging a service specific to a particular web domain, website or the network location. An interaction companion to a web browser may capture a Uniform Resource Locator (URL) of a website or web domain, currently being accessed via a web browser. This URL is communicated back into an interaction system, which performs a lookup to identify other users that are currently accessing the website or web domain, reviews relevant to the website or web domain, and experts associated with the website or web domain. The user then has the option of accessing such reviews, or engaging in communications (e.g., a web chat session or collaborative browsing) with the identified users or an expert. When engaging an expert, the expert assumes a leadership role in a collaborative browsing session. When collaboratively browsing with users, the user assumes a leadership within the collaborative session.
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Citations
40 Claims
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1. A method for navigating a network including:
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identifying a first network location accessed by a first client operated by a first user, wherein the identification is performed utilizing an identifier, identifying the first network location, communicated to an interaction system from the first client;
identifying a second user associated with the first network location; and
commencing a communications session with the second user via the interaction system. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 21, 22, 23, 24, 25)
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20. The method of 13 wherein the capture component is implemented as an explorer bar.
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26. A method for navigating a network including:
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identifying a review data location associated with a first network location accessed by a first client operated by a first user, wherein the review data is identified utilizing an identifier identifying the first network location received from the first client via a network;
communicating the review data location to the first client via the network. - View Dependent Claims (27, 28, 29, 30, 31, 32, 33, 34, 35, 36)
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37. A method for navigating a network including:
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receiving from a first client component a first network location accessed by a first client operated by a first user;
identifying utilizing an interaction system an identifier identifying a second user associated with the first network location, communicating the identifier to the first client component; and
facilitating a communications session between the first user and the second user upon request from the first or second users.
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38. A method for shopping on a network including:
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receiving from a first client an identifier identifying a first network location accessed by a first client operated by a first user;
receiving from the first client a review data associated with the first network location, the review data being authored by the first user;
storing into a review data location the review data; and
associating the review data location with the first network location. - View Dependent Claims (39, 40)
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Specification