Systems and methods for monitoring transaction devices

• US 20060178856A1
• Filed: 01/11/2006
• Published: 08/10/2006
• Est. Priority Date: 02/04/2005
• Status: Abandoned Application

• Current Assignee: Fidelity Information Services, LLC (Fidelity National Information Services Incorporated)
• Original Assignee: Fidelity Information Services, LLC (Fidelity National Information Services Incorporated)
• Inventors: Roberts, Keith, Wood, Richard, Parrott, Christopher, Kohn, James, Bram, Charles, Emmerichs, John
• Application Number:
  US11/330,030
• Publication Number:
  US 20060178856A1
• Time in Patent Office: Days
• US Class Current: 702/186
• CPC Class Codes: G06F 11/3013 where the computing system is an embedded system, i.e. a combination of hardware and software dedicated to perform a certain function in mobile devices, printers, automotive or aircraft systems testing or monitoring of control systems or parts thereof G05B23/02
• CPC Class Codes: G06F 11/3082 the data filtering being achieved by aggregating or compressing the monitored data
• CPC Class Codes: G06F 11/324 Display of status information
• CPC Class Codes: G06F 16/23 Updating
• CPC Class Codes: G06N 5/043 Distributed expert systems; Blackboards

Abstract

A graphical user interface for use with a plurality of transaction devices. In one embodiment, the graphical user interface includes a plurality of detail screens including detail information associated with a plurality of measurable features of the plurality of transaction devices, and a summary screen including a summary section for each of the measurable features and a detail selection mechanism for each of the measurable features.

Claims

1. A graphical user interface for use with a plurality of transaction devices, the graphical user interface comprising:

a plurality of detail screens including detail information associated with a plurality of measurable features of the plurality of transaction devices; and

a summary screen including a summary section for each of the plurality of measurable features of the plurality of transaction devices and a detail selection mechanism for each of the plurality of measurable features of the plurality of transaction devices.

2. The graphical user interface of claim 1 wherein the plurality of measurable features of the plurality of transaction devices includes at least one of an automated teller machine status feature, an acquirer/issuer activity feature, and a settlement position feature.

3. The graphical user interface of claim 1 wherein at least one of the summary screen and the plurality of detail screens includes a refresh selection mechanism and wherein the graphical user interface refreshes at least one of the summary screen and the plurality of detail screens based on a user selecting the refresh selection mechanism.

4. The graphical user interface of claim 1 wherein at least one of the summary screen and the plurality of detail screens includes an automatic update selection mechanism and wherein the graphical user interface automatically refreshes at least one of the summary screen and the plurality of detail screens at a predetermined frequency based on a user selecting the automatic update selection mechanism.

5. The graphical user interface of claim 1 further comprising at least one selection mechanism for modifying at least one of the summary screen and the plurality of detail screens.

6. The graphical user interface of claim 5 wherein the at least one selection mechanism includes at least one of a button, a selectable heading, a radio button, a cursor, and a field.

7. The graphical user interface of claim 5 wherein the at least one selection mechanism modifies at least one of the summary screen and the plurality of detail screens by changing a type of a graphical representation displayed by at least one of the summary screen and the plurality of detail screens.

8. The graphical user interface of claim 5 wherein the at least one selection mechanism modifies at least one of the summary screen and the plurality of detail screens by changing information displayed in a graphical representation displayed by at least one of the summary screen and the plurality of detail screens.

9. The graphical user interface of claim 5 wherein the at least one selection mechanism modifies at least one of the summary screen and the plurality of detail screens by changing an order of the information displayed in a graphical representation displayed by at least one of the summary screen and the plurality of detail screens.

10. The graphical user interface of claim 5 wherein the at least one selection mechanism modifies at least one of the summary screen and the plurality of detail screens by refreshing at least one of the summary screen and the plurality of detail screens.

11. The graphical user interface of claim 1 wherein the summary screen includes a graphical representation of a status of a plurality of transaction devices.

12. The graphical user interface of claim 1 wherein at least one of the plurality of detail screens displays a transaction device list, the transaction device list displaying a plurality of transaction devices and a plurality of device parameters for each of the plurality of transaction devices.

13. The graphical user interface of claim 12 wherein the plurality of device parameters includes at least one of a device identifier, a device status, a transaction time, a cash balance, and an approval rate.

14. The graphical user interface of claim 12 wherein at least one of the plurality of detail screens displays a message list displaying a plurality of messages associated with a transaction device displayed in the transaction device list.

15. The graphical user interface of claim 1 wherein the summary screen displays an approval rate for the plurality of transaction devices.

16. The graphical user interface of claim 15 wherein at least one of the plurality of detail screens displays an approval rate for each of the plurality of transaction devices.

17. The graphical user interface of claim 1 wherein the summary screen displays transaction statistics.

18. The graphical user interface of claim 17 wherein the transaction statistics include at least one of an average number of transactions, a number of transactions processed, and an approval rate for transactions processed.

19. The graphical user interface of claim 17 wherein the transaction statistics include statistics for transactions initiated and processed with at least one of the plurality of transaction devices, statistics for transactions initiated with at least one of the plurality of transaction devices and processed by an external transaction device, and transactions initiated with an external transaction device and processed with at least one of the plurality of transaction devices.

20. The graphical user interface of claim 1 wherein the summary screen displays financial information including at least one of an amount of transactions processed, a number of transactions processed, an amount of fees collected, a number of fees collected, an amount of adjustments made, and a number of adjustments made.

21. The graphical user interface of claim 20 wherein the financial information includes financial information for at least one of a current day and a previous day.

22. The graphical user interface of claim 20 wherein the financial information includes at least one of a net settlement amount and an average transaction amount.

23. The graphical user interface of claim 20 wherein the financial information includes at least one of a debit amount, a credit amount, and a net position amount.

24. A method of monitoring a plurality of transaction devices, the method comprising:

receiving information from the plurality of transaction devices, the information related to a plurality of measurable features of the plurality of transaction devices; and

generating a summary screen based on the information, the summary screen including a summary section for each of the plurality of measurable features and a detail selection mechanism for each of the plurality of measurable features.

25. The method of claim 24 further comprising generating a plurality of detail screens based on a user selecting the detail selection mechanism for each of the plurality of measurable features.

26. The method of claim 24 wherein the received information is related to at least one of an automated teller machine status feature, an acquirer/issuer activity feature, and a settlement position feature.

27. The method of claim 24 further comprising refreshing at least one of the summary screen and a plurality of detail screens based on a user selecting a refresh selection mechanism.

28. The method of claim 24 further comprising automatically refreshing at least one of the summary screen and a plurality of detail screens at a predetermined frequency based on a user selecting an automatic update selection mechanism.

29. The method of claim 24 further modifying at least one of the summary screen and a plurality of detail screens based on a user selecting a selection mechanism.