Computerized system for managing communications between a buyer, seller, and lender
First Claim
1. A computerized method for use of a computerized system by buyers for items, sellers of items, and lenders that provide financial information to buyers to purchase items, the method comprising:
- a) associating each seller using the system with a lender, and each lender using the system with a lender institution;
b) assigning a manager to a hierarchy level within the lender institution, the hierarchy level containing some lenders associated with the lender institution and excluding other lenders associated with the institution;
c) inputting a business plan for the hierarchy level into the computerized system, the business plan including goals for the number of new sellers using the system that are associated with lenders contained within the hierarchy level;
d) associating a plurality of new sellers using the system to lenders contained within the hierarchy level;
e) tracking the number of associated new sellers; and
f) indicating to the manager through the computerized system how the number of associated new sellers compares with the business plan.
2 Assignments
0 Petitions
Accused Products
Abstract
A computerized system and method are presented for exchanging information between a buyer, a seller, and a lender. The system permits sellers and lenders to input buyers that are then submitted for activation. The buyers use the system to obtain information about items, while the sellers and lenders make consistent contact with the buyer in order to work with the buyer. Information about the buyers is shared with both the sellers and the lenders. A business plan is also input into the computerized system by the financial institution employing the lender. This business plan includes goals for numbers of sellers and buyers using the system, and for loan officer candidates to be recruited. Activity on the computerized system is calculated for compliance with the business plan. Feedback is provided to management relating to whether the business plan is being met.
-
Citations
19 Claims
-
1. A computerized method for use of a computerized system by buyers for items, sellers of items, and lenders that provide financial information to buyers to purchase items, the method comprising:
-
a) associating each seller using the system with a lender, and each lender using the system with a lender institution;
b) assigning a manager to a hierarchy level within the lender institution, the hierarchy level containing some lenders associated with the lender institution and excluding other lenders associated with the institution;
c) inputting a business plan for the hierarchy level into the computerized system, the business plan including goals for the number of new sellers using the system that are associated with lenders contained within the hierarchy level;
d) associating a plurality of new sellers using the system to lenders contained within the hierarchy level;
e) tracking the number of associated new sellers; and
f) indicating to the manager through the computerized system how the number of associated new sellers compares with the business plan. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8)
-
-
9. A computerized method for tracking the utilization of a computerized system comprising:
-
a) establishing separate interfaces into the computerized system for prospective buyers of items, sellers of the items, and lenders that provide financial information to buyers for the purchase of items;
b) associating a particular buyer with a particular seller and a particular lender;
c) storing buyer activity information on the computerized system relating to the interaction of the particular buyer with the computerized system;
d) storing buyer notes on the computerized system input by the particular buyer about a particular item;
e) storing seller notes and lender notes on the computerized system, the seller notes being input by the particular seller about the particular buyer and the lender notes being input by the particular lender about the particular buyer;
f) using the system to share buyer activity information, buyer notes, seller notes, and lender notes with both the particular lender and the particular seller;
g) using the system to prompt both the particular lender and the particular seller to contact the particular buyer, the prompts switching between the particular lender and the particular seller so as to ensure that the particular lender and the particular seller are not prompted to contact the particular buyer at the same time;
h) tracking whether the prompts were followed by actual communication with the particular buyer;
i) establishing a management interface allowing a manager to determine whether prompts directed to multiple individuals are being followed by actual communications to buyers. - View Dependent Claims (10, 11, 12, 13)
-
-
14. A computerized method for exchanging information between a plurality of buyers, sellers, and lenders, the computerized method comprising:
-
a) inputting a business plan into a computerized system, the business plan including goals for increasing the numbers of sellers using the system;
b) storing buyer activity on the computerized system relating to the interaction of the buyers with the computerized system;
c) using the system to share information regarding buyer activity with both the lender and the seller;
d) using the system to prompt contact with a particular buyers using a timing algorithm that selects one of the lenders and sellers to contact the particular buyer; and
e) indicating through the computerized system how the activity of the buyers, sellers, and lenders compares with the business plan. - View Dependent Claims (15, 16, 17)
-
-
18. A computerized method for use of a computerized system by buyers for items, sellers of items, and lenders that provide financial information to buyers to purchase items, the method comprising:
-
a) assigning a plurality of lenders to a plurality of first hierarchy levels within the lender institution, with each lender being assigned to only a single first hierarchy level;
b) inputting into the computerized system a separate business plan for each of the first hierarchy levels, each business plan including goals for a number of new lender candidates to be hired and assigned to the first hierarchy level;
c) creating a first hierarchy level manager interface to the computerized system having a lender recruiting tool that lists lender candidates targeted for hire in order to meet the goals in the business plan, such that a manager for each of the first hierarchy levels is able to manage a separate candidate list for their particular first hierarchy level;
d) creating a higher hierarchy level subsuming the plurality of hierarchy levels; and
e) aggregating the new lender candidate goals in the business plan for the first hierarchy levels into a business plan having a total new lender candidate goal for the higher level. - View Dependent Claims (19)
-
Specification