Communication point delivery instructions
First Claim
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1. A method of storing data for communicating with a party according to certain instructions, the method comprising:
- storing data identifying a plurality of communication points each comprising a physical or virtual contact point where communications are received, each communication point of the plurality stored as a separate set of data;
storing a set of data identifying a party, separately from the data identifying the plurality of communication points;
linking the set of party data with a set of data identifying a first communication point of the plurality, using a link; and
associating delivery instructions with the link, the delivery instructions specifying a procedure to use in delivering communications directed to the party at the first communication point.
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Abstract
According to various embodiments of the invention, an architecture is provided for a data processing system. The elements of the architecture can be managed separately. For example, the architecture can be organized around eight subject areas, such as account, party, communication point, presentation instrument, rules, balances, transactions, and product. Relationships between each of the subject areas as well as between sub-types of each subject area can be established to provide flexibility in the management of the data.
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Citations
27 Claims
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1. A method of storing data for communicating with a party according to certain instructions, the method comprising:
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storing data identifying a plurality of communication points each comprising a physical or virtual contact point where communications are received, each communication point of the plurality stored as a separate set of data;
storing a set of data identifying a party, separately from the data identifying the plurality of communication points;
linking the set of party data with a set of data identifying a first communication point of the plurality, using a link; and
associating delivery instructions with the link, the delivery instructions specifying a procedure to use in delivering communications directed to the party at the first communication point. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11)
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12. A method of storing data for communicating with a party according to certain delivery instructions, the method comprising:
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storing data identifying a plurality of communication points each comprising a physical or virtual contact point where communications are received, each communication point of the plurality stored separately;
storing a set of data identifying an account separately from the data identifying the plurality of communication points;
linking the set of account data with a set of data identifying a first communication point of the plurality, using a link; and
associating delivery instructions with the link, the delivery instructions specifying the procedure to use in delivering communications to the first communication point for the account. - View Dependent Claims (13, 14, 15, 16, 17)
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18. A method of storing identifiers to allow communication with a party according to certain instructions, the method comprising:
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storing a first identifier which identifies a first set of data comprising a communication point, wherein the communication point defines a physical or virtual contact point where communications are received;
storing a second identifier which identifies a second set of data comprising a party, the second set of data stored separately from the first set of data; and
associating the first identifier, the second identifier, and data comprising delivery instructions specifying the procedure to use in delivering communications directed to the party at the first communication point, to thereby create a different set of data stored separately from the first set of data and the second set of data. - View Dependent Claims (19, 20, 21, 22, 23)
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24. A system of storing data for communicating with a party according to certain instructions, the system comprising:
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a communication point database for storing data identifying a plurality of communication points each comprising a physical or virtual contact point where communications are received, each communication point stored separately;
a party database for storing a set of data identifying a party, the party database stored separately from the communication point database; and
a communication point usage database comprising a link between the set of party data and a first communication point of the plurality of communication points, wherein the link further comprises delivery instructions specifying the procedure to use in delivering communications to the first communication point for the party. - View Dependent Claims (25, 26, 27)
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Specification