Communication point relationship scheduling
First Claim
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1. A method of storing data for communicating with a party based on a defined relationship, the method comprising:
- storing a set of data identifying a party;
storing a set of data identifying a first communication point separately from the set of party data, wherein the first communication point comprises a physical or virtual contact point where communications are received;
linking the set of party data with the set of first communication point data, using a link;
defining a relationship between the party and the first communication point; and
associating the relationship with the link for a specified period of time.
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Abstract
According to various embodiments of the invention, an architecture is provided for a data processing system. The elements of the architecture can be managed separately. For example, the architecture can be organized around eight subject areas, such as account, party, communication point, presentation instrument, rules, balances, transactions, and product. Relationships between each of the subject areas as well as between sub-types of each subject area can be established to provide flexibility in the management of the data.
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Citations
24 Claims
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1. A method of storing data for communicating with a party based on a defined relationship, the method comprising:
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storing a set of data identifying a party;
storing a set of data identifying a first communication point separately from the set of party data, wherein the first communication point comprises a physical or virtual contact point where communications are received;
linking the set of party data with the set of first communication point data, using a link;
defining a relationship between the party and the first communication point; and
associating the relationship with the link for a specified period of time. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14)
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15. A method of storing identifiers to allow communication with a party over a time period, the method comprising:
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storing a first identifier which identifies a first set of data comprising a communication point, wherein the communication point defines a physical or virtual contact point where communications are received;
storing a second identifier which identifies a second set of data comprising a party, the second set of data stored separately from the first set of data;
associating the first identifier, the second identifier, and data defining the relationship between the party and the communication point, to thereby create a different set of data stored separately from the first set of data and the second set of data; and
associating effective time data with the different set of data to thereby create a limited effective time period for the validity of the relationship. - View Dependent Claims (16, 17, 18)
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19. A system of storing data for communicating with a party over different time periods, the system comprising:
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a communication point database for storing sets of data each identifying a communication point comprising a physical or virtual contact point where communications are received, each set of communication point data stored separately;
a party database for storing a set of data identifying a party, the party database stored separately from the communication point database; and
a party-communication point database containing;
a first link which defines a first relationship between the party and a first communication point in the communication point database; and
a second link which defines a second relationship between the party and a second communication point in the communication point database, wherein the first link and the second link are stored separately from each other and separately from the communication point database and party database. - View Dependent Claims (20, 21, 22, 23, 24)
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Specification