Group polling for consumer review

• US 20060190475A1
• Filed: 12/20/2005
• Published: 08/24/2006
• Est. Priority Date: 12/20/2004
• Status: Abandoned Application

• Current Assignee: Oath Inc. (Verizon Communications Inc.)
• Original Assignee: Oath Inc. (Verizon Communications Inc.)
• Inventors: Shi, Norman
• Application Number:
  US11/313,254
• Publication Number:
  US 20060190475A1
• Time in Patent Office: Days
• US Class Current: 1/1
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising

Abstract

Using a computer system comprising clients at which users interface to the computer system and at least one review server that maintains a collection of reviews, each associated with a presentation, a method of collecting the reviews including providing a first presentation to a first user via a first client associated with the first user; maintaining a trust network linking the first user to the other users in the trust network; receiving a request for a review from the first user via the first client; routing a request for a review to the users in the trust network who are linked to the first user in the trust network; and saving at least some of the returned reviews in the collection of review.

Claims

1. A method of collecting reviews over a network, the method comprising:

providing a first presentation to a first user via a first client associated with the first user;

maintaining a trust network linking the first user to other users in the trust network;

receiving a request for a review from the first user via the first client;

routing a request for the review to the users in the trust network linked to the first user; and

saving at least one of the returned reviews on at least one review server that maintains a collection of reviews, wherein each saved review is associated with the first presentation.

2. The method of claim 1, wherein the first presentation relates to at least one selected from the group comprising a product, a service, an offering, a creative work for reviewing or selling, and/or a web page.

3. The method of claim 2, wherein the creative work is one selected from the group comprising a book, a movie, and/or an art work.

4. The method of claim 1, wherein the first client is an HTTP client.

5. The method of claim 4, wherein the HTTP client is a browser.

6. The method of claim 1, wherein the request for the review is a query about the first presentation.

7. The method of claim 1, wherein the other users comprise humans and automatons.

8. The method of claim 1, wherein the trust network is embodied in collection of user-user links.

9. The method of claim 8, wherein the user-user links are embodied in at least one selected from the group comprising a buddy list, an e-mail list of an e-mail system, an electronic phonebook, an electronic calendar system, and/or a dedicated database.

10. A consumer review method for soliciting reviews to a query comprising:

presenting a Web presentation to a client associated with a first user;

presenting a user interface to the client, wherein the user interface is configured to send a query about the Web presentation; and

sending the query to a set of clients associated with a set of users to solicit a set of reviews to the query from the set of users, wherein the set of users has a known relationship with the first user.

11. The method of claim 10, further comprising receiving an activation signal from the first user via the user interface to send the query to the set of clients, and in response to receiving the activation signal retrieving contact information for the set of clients.

12. The method of claim 11, further comprising retrieving the contact information from at least one of a trust network database, an e-mail list of an e-mail system, an electronic phonebook, an electronic calendar system, or a dedicated database.

13. The method of claim 11, wherein the contact information includes at least one of set of e-mail addresses, a set of IM (instant message) addresses, or set of VoIP (voice over internet protocol addresses) addresses.

14. The method of claim 10 further comprising presenting a set of reviews to the first user in a set of e-mails or in a Web presentation.

15. The method of claim 14, wherein each e-mail includes a link to the Web presentation of the set of reviews.

16. The method or claim 15, wherein the link includes a URL that points to a Web page that includes the set of reviews.

17. The method of claim 10, further comprising:

storing the query and the set of reviews in a review database;

receiving a request for presentation of the query and the set of reviews; and

presenting the query and the set of reviews in a Web presentation based on the received request.

18. The method of claim 10, wherein the query includes one or more of a query string, a link, a graphic, or a digital audio file.

19. The method of claim 10, further comprising:

receiving a query request from the first user via the user interface;

receiving a selection from the first user via the user interface for a group identifier for the set of users of a plurality of set of users;

retrieving contact information based on the group identifier; and

sending the query to the set of clients associated with the set of user selected by the first user.

20. A review solicitation system comprising:

at least one query system configured to receive a request for a query from a requester; and

a review server configured to publish a request page on the query system, wherein the request page is configured to receive the request, and wherein the review server is configured to automatically send the query to a set of clients associated with a set of reviewers, wherein the reviewers are members of a trust network.

21. The system of claim 20, further comprising a set of review systems, wherein each review system is associated with a reviewer, wherein each review system is configured:

to receive the query,

present the query to an associated reviewer,

receive a review for the query from this reviewer, and

send the review to at least one of the at least one query system or the review server.

22. The system of claim 21, further comprising a network configured to provide communication links between the query system, the review server, and the set of review systems.

23. The system of claim 20, wherein each review system is associated with contact information includes at least one of a set of e-mail addresses, a set of IM addresses, or set of VoIP addresses.

24. The system of claim 20, further comprising a contact data base configured to store the contact information, the contact database including an email list of an e-mail system, an electronic phonebook, an electronic calendar system, and/or a dedicated database.

25. The system of claim 20, wherein the request includes at least one of a query string, a graphic, a digital audio file, or a link to a page.

26. The system of claim 20, further comprising a VoIP server configured to send the query as a VoIP message.

27. The system of claim 20, further comprising an IM server configured to receive the query from the review server and to send the query to the reviewer'"'"'s system as an IM message.