Medical diagnostic system service method and apparatus

• US 20060195564A1
• Filed: 05/03/2006
• Published: 08/31/2006
• Est. Priority Date: 11/25/1998
• Status: Abandoned Application

• Current Assignee: Deborah Ann Babula, George Peter Gesior, George Tzortzos, Henry John Jr. Hummel, Hubert Anthony Zettel, Ianne Mae Howards Koritzinsky, Kenneth Lawrence Accardi, Scott Matt Mcolash
• Original Assignee: Deborah Ann Babula, George Peter Gesior, George Tzortzos, Henry John Jr. Hummel, Hubert Anthony Zettel, Ianne Mae Howards Koritzinsky, Kenneth Lawrence Accardi, Scott Matt Mcolash
• Inventors: Babula, Deborah Ann, Zettel, Hubert Anthony, McOlash, Scott Matt, Hummel, Henry John Jr., Gesior, George Peter, Tzortzos, George, Accardi, Kenneth Lawrence, Koritzinsky, Ianne Mae Howards
• Application Number:
  US11/416,778
• Publication Number:
  US 20060195564A1
• Time in Patent Office: Days
• US Class Current: 709/223
• CPC Class Codes: G16H 40/20 for the management or administration of healthcare resources or facilities, e.g. managing hospital staff or surgery rooms

Abstract

A system is provided for remotely servicing medical diagnostic systems. The diagnostic systems may include a range of modalities and system types. A remote service facility may be contacted by the diagnostic systems, or may contact the diagnostic systems via a network link. Service requests, messages, protocols, data and log files, and so forth, may be transmitted between the diagnostic systems and the service facility. The service requests are handled by the service facility interactively with the medical diagnostic systems. The diagnostic systems are thereby apprised of the status of service requests, service reports, and so forth. A uniform interface and platform are provided for facilitating interactive communications of service requests and data between the diagnostic systems and the service facility.

Claims

1-44. -44. (canceled)

45. A method for providing remote service to a medical diagnostic system, the method comprising the steps of:

originating a service request for operational servicing of the medical diagnostic system via a user interface in the medical diagnostic system;

transmitting the service request to a service facility via a network connection;

acknowledging receipt of the service request automatically by the service facility via an electronic message to the medical diagnostic system.

52. A method for exchanging service data between a plurality of medical diagnostic systems and a central service facility, the method comprising the steps of:

composing a service message on a medical diagnostic system, the service message relating to operational servicing of the medical diagnostic system;

linking the medical diagnostic system to a remote service facility via a network connection;

transmitting the service message from the medical diagnostic system to the remote service facility for remote operational servicing of the medical diagnostic system; and

automatically replying to the service message by the service facility to the medical diagnostic system via a return electronic message.