Networked cash dispensing system

• US 20060195567A1
• Filed: 01/13/2006
• Published: 08/31/2006
• Est. Priority Date: 01/14/2005
• Status: Abandoned Application

• Current Assignee: Cummins-Allison Corporation (Crane Company)
• Original Assignee: Cummins-Allison Corporation (Crane Company)
• Inventors: Krozel, Jason, Guardyak, Patrick, Mody, Parin, Tysoe, Colin
• Application Number:
  US11/332,705
• Publication Number:
  US 20060195567A1
• Time in Patent Office: Days
• US Class Current: 709/224
• CPC Class Codes: G07F 17/32 for games, toys, sports, or amusements
• CPC Class Codes: G07F 19/20 Automatic teller machines [ATMs]
• CPC Class Codes: H04L 67/125 involving control of end-device applications over a network

Abstract

A networked cash dispensing system and a method for remote management of, and trend analysis for, networked cash dispensing systems is provided. The networked cash dispensing system comprises a casino transaction kiosk, a server, and a network. The casino transaction kiosk includes a central processing unit adapted to operate the kiosk and a local memory adapted to store information thereon. The server includes a database and management software that includes a data mining software portion and a user interface software portion therein. The data mining software portion is adapted to query the database. A network is adapted to allow the casino transaction kiosk and the server to communicate and to permit the transfer of information stored on the local memory of the casino transaction kiosk to the server. The management software is adapted to analyze this information. The management software allows for remote auto-impressing of the casino transaction kiosk.

Claims

1. A networked cash dispensing system comprising:

a casino transaction kiosk having one or more input and output being adapted to receive and dispense documents, the casino transaction kiosk further having a central processing unit adapted to operate the kiosk and a local memory adapted to store information thereon;

a server having a database and management software including a data mining software portion and a user interface software portion therein, the database being adapted 10 to store information thereon, the management software being adapted to interact with the casino transaction kiosk, the data mining software portion being adapted to query the database; and

a network in communication with the casino transaction kiosk and the server, the network being adapted to allow the casino transaction kiosk and the server to communicate,

wherein the system is adapted to transfer a portion of the information stored on the local memory of the casino transaction kiosk to the database of the server and the management software is adapted to analyze this information.

2. The networked cash dispensing system of claim 1, wherein the information is analyzed to determine trends regarding casino transaction kiosk usage.

3. The networked cash dispensing system of claim 1, wherein the information is analyzed to determine the effectiveness of the geographic deployment of the casino transaction kiosk.

4. The networked cash dispensing system of claim 1, wherein the information is analyzed to determine the average amount of dead cash contained within the casino transaction kiosk.

5. The networked cash dispensing system of claim 1, wherein the management software initiates a balancing procedure by the casino transaction kiosk.

6. The networked cash dispensing system of claim 5, wherein the management software and casino transaction kiosk automatically balance the casino transaction kiosk.

7. The networked cash dispensing system of claim 1 further comprising a coaxial cable adapted to provide a signal feed, the casino transaction kiosk including a coax-cable input adapted to be coupled to the coaxial cable.

8. The networked cash dispensing system of claim 7, wherein the casino transaction kiosk further includes a video display and a television expander card, the television expander card being adapted to relay the feed from the coaxial cable at the coax-cable input to the video display.

9. The networked cash dispensing system of claim 7, wherein the coaxial cable provides a television signal feed to the coax-cable input.

10. A method for trend analysis within a casino network, a casino transaction kiosk being coupled to the network, the casino transaction kiosk having one or more input and output being adapted to receive and dispense documents, at least one of the one or more outputs being adapted to dispense a plurality of documents from a plurality of document-containing cassettes, the casino transaction kiosk further having a central processing unit adapted to operate the kiosk and a local memory adapted to store information therein, the network further being coupled to a server having a database and management software including a data mining software portion and a user interface software portion therein, the database being adapted to store information thereon, the management software being adapted to interact with the casino transaction kiosk, the data mining software portion being adapted to query the database, the casino transaction kiosk and the server being communicatively coupled to each other via the network, the method comprising:

the act of transmitting information from the local memory of the casino transaction kiosk to the database on the server; and

the act of analyzing the transmitted information contained in the database to determine usage statistics over a duration of time for the casino transaction kiosk.

11. The method of claim 10, wherein the usage statistics include an average of the amount of currency per transaction.

12. The method of claim 10, wherein the usage statistics include an average of the transaction type.

13. The method of claim 10, wherein the usage statistics include an average of the time between transactions.

14. The method of claim 10, wherein the usage statistics include an average of the number of documents remaining in each of the plurality of document-containing cassettes.

15. The method of claim 10, wherein the usage statistics include an average of the amount per transaction.

16. The method of claim 10, wherein the usage statistics include an uptime percentage for the casino transaction kiosk.

17. The method of claim 10, wherein the usage statistics include a downtime percentage for the casino transaction kiosk.

18. The method of claim 17, wherein the usage statistics further include a percentage distribution of the reasons for the downtime.

19. The method of claim 10, wherein the usage statistics include a percentage distribution of errors.

20. The method of claim 10, wherein the usage statistics include a cashflow analysis for the casino transaction kiosk.

21. The method of claim 10, wherein the usage statistics include a frequency of transactions statistic.

22. The method of claim 10, wherein the usage statistics include an operations usage pattern for the casino transaction kiosk.

23. The method of claim 10, wherein the usage statistics include an amount of collected data statistic.

24. The method of claim 10, wherein the usage statistics include an amount of tickets redeemed over a period of time.

25. The method of claim 10, wherein the usage statistics include an amount of currency accepted for bill breaking.

26. The method of claim 10, wherein the usage statistics include an average number of player tracking transactions.

27. The method of claim 10, wherein the usage statistics include an average number of informational transactions.

28. The method of claim 10, wherein the usage statistics include statistics relating to a marketing campaigns effectiveness.

29. A cash dispensing system comprising:

a casino transaction kiosk having at least one input being adapted to receive documents and at least one output being adapted to dispense documents, the casino transaction kiosk further having a local memory adapted to store information thereon, the casino transaction kiosk being controlled by a central processing unit adapted to operate the kiosk;

a server having a database and management software including a data mining software portion and a user interface software portion therein, the database being adapted to store information thereon, the management software being adapted to interact with the casino transaction kiosk, the data mining software being adapted to query the database; and

wherein the system is adapted to transfer a portion of the information stored on the local memory of the casino transaction kiosk to the database of the server and the management software is adapted to analyze this information.

30. The cash dispensing system of claim 29, wherein the information is analyzed to determine trends regarding casino transaction kiosk usage.

31. The cash dispensing system of claim 29, wherein the information is analyzed to determine the effectiveness of the geographic deployment of the casino transaction kiosk.

32. The cash dispensing system of claim 29, wherein the information is analyzed to determine the average amount of dead cash contained within the casino transaction kiosk.

33. The cash dispensing system of claim 29, wherein the management software initiates a balancing procedure by the casino transaction kiosk.

34. The cash dispensing system of claim 33, wherein the management software and casino transaction kiosk automatically balance the casino transaction kiosk.

35. The cash dispensing system of claim 29 further comprising a coaxial cable adapted to provide a signal feed, the casino transaction kiosk including a coax-cable input adapted to receive the coaxial cable.

36. The cash dispensing system of claim 35, wherein the casino transaction kiosk further includes a video display and a television expander card, the television expander card being adapted to relay the feed from the coaxial cable at the coax-cable input to the video display.

37. The cash dispensing system of claim 35, wherein the coaxial cable provides a television signal feed to the coax-cable input.

38. A method for remote auto-impressing a casino transaction kiosk within a casino network, the casino transaction kiosk having at least one input being adapted to receive documents and transfer the received documents to an acceptor and at least one output being adapted to dispense documents from a dispenser, the casino transaction kiosk having a control panel adapted to be logged into manually by an attendant, the casino transaction kiosk further having a local memory adapted to store information thereon, the casino transaction kiosk being controlled by a central processing unit adapted to operate the kiosk, the network further being coupled to a server having a database and management software, the database being adapted to store information therein, the management software being adapted to interact with the casino transaction kiosk, the casino transaction kiosk and the server being communicatively coupled to each other via the network, the method comprising:

the act of initiating an auto-impress procedure utilizing the management software;

the act of locking out the casino transaction kiosk, the act of locking out of the casino transaction kiosk being performed by the management software;

the act of logging into the casino transaction kiosk via the control panel, the act of logging in being performed by an attendant by supplying attendant information;

the act of replacing one or more receptacle or cassette associated with the one or more acceptor and dispenser;

the act of logging off from the casino transaction kiosk via the control panel, the act of logging off being performed by an attendant;

the act of balancing the casino transaction kiosk after the attendant has logged off, the act of balancing being performed by the management software; and

the act of enabling the casino transaction kiosk, the act of enabling the casino transaction kiosk being performed by the management software after the attendant has logged off.

39. The method of claim 38 further comprising the act of updating the information stored in the database of the server after the attendant has logged off, the act of updating being performed by the management software.

40. The method of claim 39 further comprising the act of writing attendant information to the database of the server along with the updated information.

41. The method of claim 38 further comprising the act of sending a confirmation that the auto-impress procedure has been completed after enabling the casino transaction kiosk.