Simplifying Troubleshooting of Errors in Configurable Parameter Values Associated with Computer Supported Business-flows
First Claim
1. A method of simplifying troubleshooting of errors in the value configured for a parameter, said parameter being associated with an application supporting a business_flow, said method being performed in a troubleshooting tool, a data storage containing said value of said parameter, said method comprising:
- receiving a set of values for at least some of a set of parameters which determine the value for said parameter; and
retrieving from said data storage a data element according to a manner in which said set of values determine the value of said parameter, wherein said data element is compared for equality with an expected value for said parameter to troubleshoot said errors in said application supporting said business-flow.
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Abstract
A troubleshooting tool for simplifying troubleshooting of errors in configurable parameter values associated with computer supported business-flows. The parameter values affecting the business-flows are stored in the tables of a database system in one embodiment. An administrator specifies the set of parameters which determine the specific row of the table that would be used by the business-flow, and the manner (e.g., as an SQL query) in which the specific row is determined. A user then invokes the tool, selects a specific business-flow (or parameter) to troubleshoot. The tool receives values for the set of parameters specified by the administrator and retrieves the specific data element representing the value of the parameter of interest (according to the SQL query). The retrieved data element can be compared with an expected value to troubleshoot the business-flow.
25 Citations
15 Claims
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1. A method of simplifying troubleshooting of errors in the value configured for a parameter, said parameter being associated with an application supporting a business_flow, said method being performed in a troubleshooting tool, a data storage containing said value of said parameter, said method comprising:
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receiving a set of values for at least some of a set of parameters which determine the value for said parameter; and
retrieving from said data storage a data element according to a manner in which said set of values determine the value of said parameter, wherein said data element is compared for equality with an expected value for said parameter to troubleshoot said errors in said application supporting said business-flow. - View Dependent Claims (2, 3, 4, 5, 14)
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6. A system enabling an user to troubleshoot errors in the value configured for a parameter, said parameter being associated with an application supporting a business-flow, a data storage containing said value of said parameter, said system comprising:
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means for receiving a set of values for at least some of a set of parameters which determine the value for said parameter; and
means for retrieving from said data storage a data element according to a manner in which said set of values determine the value of said parameter, wherein said data element is compared for equality with an expected value for said parameter to troubleshoot said errors in said application supporting said business-flow. - View Dependent Claims (7, 8, 9, 10)
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11. A computer readable medium carrying one or more sequences of instructions enabling a system to simplify troubleshooting of errors in the value configured for a parameter, said parameter being associated with an application supporting a business_flow, a data storage containing said value of said parameter, wherein execution of said one or more sequences of instructions by one or more processors contained in said system causes said one or more processors to perform the actions of:
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receiving a set of values for at least some of a set of parameters which determine the value for said parameter; and
retrieving from said data storage a data element according to a manner in which said set of values determine the value of said parameter, wherein said data element is compared for equality with an expected value for said parameter to troubleshoot said errors in said application supporting said business_flow. - View Dependent Claims (12, 13, 15)
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Specification