Real-time mobile user network operations center
First Claim
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1. A computer-implemented method for monitoring mobile computing devices configured for operation in a home network, comprising:
- accumulating mobile user data relating to operation of each of the mobile computing devices on at least one remote network which does not include any part of the home network; and
generating a representation of the mobile user data for each of the mobile computing devices which is capable of being presented in a network operations center (NOC) interface substantially in real time.
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Abstract
Methods and apparatus are described for monitoring mobile computing devices configured for operation in a home network. Mobile user data are accumulated which relate to operation of each of the mobile computing devices on at least one remote network which does not include any part of the home network. A representation is generated of the mobile user data for each of the mobile computing devices which is capable of being presented in a network operations center (NOC) interface substantially in real time.
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Citations
25 Claims
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1. A computer-implemented method for monitoring mobile computing devices configured for operation in a home network, comprising:
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accumulating mobile user data relating to operation of each of the mobile computing devices on at least one remote network which does not include any part of the home network; and
generating a representation of the mobile user data for each of the mobile computing devices which is capable of being presented in a network operations center (NOC) interface substantially in real time. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23)
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24. A network, comprising:
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an access node which is operable to receive packets from a plurality of mobile computing devices attempting to access the network, the mobile computing devices being configured for operation in a home network which is separate from the network, the access node being configured to transmit all of the packets received from the mobile computing devices to a gateway on the network regardless of destination addresses associated with the packets;
the gateway which is operable to receive mobile user data relating to operation of each of the mobile computing devices on the network, and facilitate generation of a representation of the mobile user data for each of the mobile computing devices which is capable of being presented in a network operations center (NOC) interface substantially in real time.
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25. At least one computer-readable medium having computer program instructions stored therein which are operable to cause at least one computer to monitor operation of a mobile computing device configured for operation in a home network, the computer program instructions comprising:
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first instructions for detecting events relating to operation of the mobile computing device on at least one remote network which does not include any part of the home network;
second instructions for accumulating mobile user data relating to the events; and
third instructions for transmitting the mobile user data to a remote platform for presentation in a network operations center (NOC) interface substantially in real time.
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Specification