User assistance for a condition

• US 20060206817A1
• Filed: 02/28/2005
• Published: 09/14/2006
• Est. Priority Date: 02/28/2005
• Status: Abandoned Application

• Current Assignee: Uber Technologies, Inc.
• Original Assignee: Uber Technologies, Inc.
• Inventors: Jung, Edward K.Y., Levien, Royce A., Malamud, Mark A., Rinaldo, John D. Jr.
• Application Number:
  US11/069,893
• Publication Number:
  US 20060206817A1
• Time in Patent Office: Days
• US Class Current: 715/700
• CPC Class Codes: G06Q 99/00 Subject matter not provided for in other groups of this subclass
• CPC Class Codes: H04N 21/25883 being end-user demographical data, e.g. age, family status or address arrangements for identifying locations of users in broadcast systems H04H60/52
• CPC Class Codes: H04N 21/42201 biosensors, e.g. heat sensor for presence detection, EEG sensors or any limb activity sensors worn by the user input arrangements for interaction with the human body based on nervous system activity detection G06F3/015

Abstract

An apparatus, device, method, computer program product, and system that electronically monitors a condition associated with a physical state of an item, and obtains a user assistance corresponding to the condition associated with the physical state of an item.

Claims

1. A method comprising:

a) electronically monitoring a condition associated with a physical state of an item; and

b) obtaining a user assistance corresponding to the condition associated with the physical state of an item.

2. The method of claim 1, further comprising:

c) providing the obtained user assistance corresponding to the condition.

3. The method of claim 1, wherein the electronically monitoring a condition associated with a physical state of an item includes electronically monitoring a condition associated with a physical state of an item initiated in response to a user action.

4. The method of claim 1, wherein the electronically monitoring a condition associated with a physical state of an item includes electronically monitoring a condition associated with a physical state of an electronic device.

5. The method of claim 1, wherein the electronically monitoring a condition associated with a physical state of an item includes electronically monitoring a duration of a condition associated with a physical state of an item.

6. The method of claim 1, wherein the electronically monitoring a condition associated with a physical state of an item includes electronically monitoring a recurrence of a condition associated with a physical state of an item.

7. The method of claim 1, wherein the electronically monitoring a condition associated with a physical state of an item includes electronically monitoring a first condition associated with a first physical state of an item and a second condition associated with a second physical state of the item.

8. The method of claim 1, wherein the obtaining a user assistance includes obtaining a locally saved user assistance.

9. The method of claim 1, wherein the obtaining a user assistance corresponding to the condition associated with the physical state of an item includes obtaining an information corresponding to the condition associated with the physical state of an item.

10. The method of claim 1, wherein the obtaining a user assistance corresponding to the condition associated with the physical state of an item includes obtaining an operational information corresponding to the condition associated with the physical state of an item.

11. The method of claim 1, wherein the obtaining a user assistance corresponding to the condition associated with the physical state of an item includes obtaining an instruction corresponding to the condition associated with the physical state of an item.

12. The method of claim 1, wherein the obtaining a user assistance corresponding to the condition associated with the physical state of an item includes obtaining an education corresponding to the condition associated with the physical state of an item.

13. A method comprising:

a) electronically monitoring a first condition associated with a first physical state of an item;

b) electronically monitoring a second condition associated with a second physical state of the item; and

c) obtaining a user assistance corresponding to both the first condition associated with the first physical state of an item and the second condition associated with the second physical state associated with the item.

14. The method of claim 13, further comprising:

d) providing the obtained user assistance corresponding to both the first condition and the second condition.

15. A method comprising:

a) detecting a physical state of an electronic device;

b) monitoring a derivative state associated with the physical state of an electronic device; and

c) obtaining a user assistance corresponding to the derivative state.

16. The method of claim 15, where the detecting a physical state of an electronic device includes detecting a physical state of an electronic device established in response to a user-initiated action.

17. The method of claim 15, wherein the detecting a physical state of an electronic device includes detecting a transition of an electronic device from a prior physical state to a current physical state.

18. The method of claim 15, wherein the detecting a physical state of an electronic device includes detecting a transition of an electronic device from a former hardware state to a current hardware state.

19. The method of claim 15, wherein the monitoring a derivative state associated with the physical state of an electronic device includes monitoring a derivative state associated with the physical state of an electronic device incorporated in a vehicle.

20. The method of claim 15, wherein the monitoring a derivative state associated with the physical state of an electronic device includes monitoring a derivative state associated with a user-associated activity state of an electronic device.

21. The method of claim 15, wherein the obtaining a user assistance corresponding to the derivative state includes obtaining a user assistance corresponding to the derivative state in response to a received user authorization.

22. The method of claim 15, wherein the obtaining a user assistance corresponding to the derivative state includes at least one of obtaining a user assistance corresponding to the derivative state from a source distinct from the electronic device, obtaining a user assistance corresponding to the derivative state from a remotely saved file, or obtaining a user assistance corresponding to the derivative state over a network.

23. The method of claim 15, wherein the obtaining a user assistance corresponding to the derivative state includes at least one of obtaining a user information corresponding to the derivative state, obtaining a user instruction corresponding to the derivative state, obtaining a user education corresponding to the derivative state, or obtaining an operational information corresponding to the derivative state.

24. The method of claim 15, further comprising:

d) providing the obtained user assistance corresponding to the derivative state.

25. The method of claim 15, further comprising:

d) saving the obtained user assistance corresponding to the derivative state.

26. The method of claim 15, further comprising:

d) broadcasting the obtained user assistance corresponding to the derivative state.

27. A computer program product encoding a computer program for executing a computer process on a computing device, the computer process comprising:

a) detecting a physical state of an electronic device;

b) monitoring a derivative state associated with the physical state of an electronic device; and

c) enabling a user to request a user assistance corresponding to the derivative state.

28. The computer program product of claim 27, wherein the computer process further comprises:

d) obtaining a user assistance corresponding to the derivative state in response to a received user request; and

e) broadcasting the user assistance corresponding to the derivative state.

29. The computer program product of claim 27, wherein the computer program product includes a computer-readable medium.

30. The computer program product of claim 28, wherein the computer program product includes a computer-readable medium carried by a computer-readable carrier.

31. The computer program product of claim 27, wherein the computer program product includes a communications medium product.

32. A system comprising:

a) an electronic device that includes a computing device; and

b) instructions that when executed on the computing device cause the computing device to;

(i) detect a physical state of the electronic device;

(ii) monitor a derivative state associated with the physical state of the electronic device; and

(iii) obtain a user assistance corresponding to the derivative state.

34. The system of claim 32, wherein the instructions further cause the computing device to:

(iv) in response to a received user request, obtain the user assistance corresponding to the condition; and

(v) broadcast the user assistance corresponding to the condition.

33. A system comprising:

a) an item having;

(i) a first physical aspect;

(ii) a first sensor associated with the first physical aspect of the item and operable to generate a signal indicative of a physical state of the first physical aspect of the item; and

(iii) a computing device operable to receive the signal indicative of a physical state of the first physical aspect of the item; and

b) instructions that when executed on the computing device cause the computing device to;

(i) detect a physical state of the first physical aspect of an item in response to the signal indicative of a physical state of the first physical aspect of the item;

(ii) monitor a condition associated with the physical state of the first physical aspect of the item; and

(iii) enable a user to request a user assistance corresponding to the condition associated with the physical state of the first physical aspect of the item.