E-mail management services
First Claim
1. In a messaging system, a method of implementing message rules, comprising:
- receiving a message at a receiving component;
ascertaining a confidence level that the received message is an undesired message based on a content thereof; and
executing one or more actions based on the confidence level, wherein at least one of the one or more actions is defined by a user.
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Accused Products
Abstract
The present invention provides an electronic message management system (EMS) that includes a real-time feedback loop where data is collected from the electronic messages on incoming connection attempts, outgoing delivery attempts, and message content analysis, and written to a centralized data matrix. A separate process accesses the data matrix and analyzes trends in that data. The detected data patterns, trends or behavior is based on configuration parameters for the recipient. Based on these determinations, the process is able to instruct components in the EMS to accept, redirect, refuse, modify, defer, or otherwise dispose of the connection request, the delivery attempt, or the message. Associated methods for managing the transmission of electronic messages are also disclosed.
82 Citations
35 Claims
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1. In a messaging system, a method of implementing message rules, comprising:
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receiving a message at a receiving component;
ascertaining a confidence level that the received message is an undesired message based on a content thereof; and
executing one or more actions based on the confidence level, wherein at least one of the one or more actions is defined by a user. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8)
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9. In a messaging system configured to execute one or more actions with respect to a received message based on a confidence level assigned to the received message, a method comprising:
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through a user interface, allowing a user to set a threshold value to be compared against the assigned confidence level, wherein the assigned confidence level is generated based on a content of the received message and defines a rating of the received message with respect to whether the received message contains unwanted data;
through the user interface, allowing a user to assign one or more actions to comparison results associated with the confidence level, wherein the one or more actions define a disposition of the received message when the assigned confidence level exceeds the user-defined threshold value; and
implementing the one or more actions when the confidence level of a received message exceeds the confidence level. - View Dependent Claims (10, 11, 12)
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13. A method for delivery of electronic messages, comprising:
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receiving a message;
evaluating a content of the received message, thereby ascertaining a confidence level that the received message is an undesired message; and
selectively initiating an action with respect to the received message based on the evaluation. - View Dependent Claims (14, 15, 16, 17, 18, 19)
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20. In a messaging system, a method comprising:
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receiving a message at a receiving module of the messaging system; and
extrapolating metadata from a content of the message, wherein the extrapolated metadata reflects a likelihood that the received message is an unwanted message. - View Dependent Claims (21, 22, 23, 24, 25, 26, 27)
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28. In a messaging system, a method of configuring the messaging system for delivery of electronic messages, comprising:
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through an administrative console, allowing a user to set configuration parameters to be employed in evaluating a content of a received message; and
through the administrative console, allowing a user to set message processing actions based on the message content evaluation. - View Dependent Claims (29, 30, 31, 32, 33, 34, 35)
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Specification