Enabling a user to store a messaging session entry for delivery when an intended recipient is next available

• US 20060210034A1
• Filed: 03/17/2005
• Published: 09/21/2006
• Est. Priority Date: 03/17/2005
• Status: Abandoned Application

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Parris, Colin James, Paolini, Michael A., Beadle, Bruce A.
• Application Number:
  US11/083,211
• Publication Number:
  US 20060210034A1
• Time in Patent Office: Days
• US Class Current: 379/88.220
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]
• CPC Class Codes: H04L 51/02 using automatic reactions or user delegation, e.g. automatic replies or chatbot-generated messages
• CPC Class Codes: H04L 51/04 Real-time or near real-time messaging, e.g. instant messaging [IM]
• CPC Class Codes: H04L 51/066 Format adaptation, e.g. format conversion or compression

Abstract

A method, system, and program for enabling a user to store a messaging session entry for delivery when an intended recipient is next available are provided. A messaging agent stores a message entry by a user, wherein the message entry is intended for communication in a messaging session with an intended recipient who is unavailable to receive the message entry when the message entry is entered by the user. The messaging agent then monitors the presence of the intended recipient and responsive to detecting a change in presence from “unavailable” to “available”, the messaging agent prompts the user to select whether to send the message entry to the intended recipient in a new messaging session. In addition, a user may select additional actions for the messaging agent to perform in distributing the message entry, where the additional actions are conditioned on the presence of the intended recipient and at least one non-presence based requirement.

Claims

1. A method for handling an undelivered message entry intended for communication in a messaging session, wherein at least one messaging system communicatively connected in a network enables communication by at least one messaging session, comprising:

storing, by a first computer, a message entry by a user received at said first computer from said at least one messaging system, wherein said message entry is intended for communication in a messaging session with an intended recipient who is unavailable to receive said message entry when said message entry is entered by said user, wherein said first computer controls distribution of said message entry to said intended recipient at at least one separate client system communicatively connected to said network according to at least one presence conditioned action that designates a condition for action for distributing said message entry, wherein said condition is based on a presence of said intended recipient as available or unavailable and at least one non-presence based requirement;

monitoring by said first computer whether said condition is satisfied; and

responsive to detecting that said condition is satisfied, performing by said first computer said action for distributing said message entry to said at least one separate client system.

2. The method according to claim 1, wherein said storing step further comprises:

receiving by said first computer said message entry entered by said user during an ongoing messaging session, wherein said intended recipient is participating in said ongoing messaging session;

attempting to deliver said message entry from said first computer during said ongoing messaging session to said intended recipient;

receiving at said first computer an update that said message entry is undeliverable because said presence of said intended recipient has changed from available to unavailable; and

responsive to receiving said update that said message entry is undeliverable, storing by said first computer said message entry.

3. The method according to claim 1, wherein said storing step further comprises:

providing by said first computer a user interface through which said user enters said message entry intended for said intended recipient while said intended recipient is unavailable to receive message entry; and

responsive to detecting said message entry entered by said user, storing by said first computer said message entry.

4. The method according to claim 1, wherein said detecting step further comprises:

querying by said first computer a second computer for said presence of said intended recipient, wherein said second computer monitors said presence of said intended recipient to receive communications.

5. The method according to claim 1, wherein said prompting step further comprises:

automatically enabling by said first computer display of a messaging window with said message entry and a selectable option, wherein upon selection of said selectable option, a messaging agent initiates said messaging session with said intended recipient starting with said message entry.

6. The method according to claim 1, wherein said non-presence based requirements further comprises at least one of a current time zone of operation of said intended recipient, a current geographical location of said intended recipient, and a domain name identifying said user compared with a domain name identifying said intended recipient.

7. The method according to claim 6, wherein said action comprises at least one from among an automatic initiation by said first computer of said messaging session with said message entry, an automatic creation and submission by said first computer of an electronic mail comprising said message entry, and an automatic distribution by said first computer of said message entry to an alternate message device.

8. The method according to claim 1, wherein said condition further comprises a time after which distribution of said message entry to said at least one client system is automatically triggered.

9. A system for handling an undelivered message entry intended for communication in a messaging session, comprising:

a data storage medium communicatively accessible within a network for storing a message entry by a user, wherein said message entry is intended for communication in a messaging session as enabled by at least one messaging service provider via said network with an intended recipient who is unavailable to receive said message entry when said message entry is entered by said user; and

a first computer means for controlling distribution of said message entry from said data storage medium to said intended recipient at at least one separate client system communicatively connected to said network according to at least one presence conditioned action that designates a condition for action for distributing said message entry, wherein said condition is based on a presence of said intended recipient as available or unavailable and at least one non-presence based requirement;

said first computer means for monitoring whether said condition is satisfied; and

said first computer means, responsive to detecting that said condition is satisfied, for performing said action for distributing said message entry from said data storage medium to said at least one separate client system.

10. The system according to claim 9, said first computer means further comprising:

means for receiving said message entry entered by said user during an ongoing messaging session, wherein said intended recipient is participating in said ongoing messaging session;

means for attempting to deliver said message entry during said ongoing messaging session to said intended recipient;

means for receiving an update that said message entry is undeliverable because said presence of said intended recipient has changed from available to unavailable; and

means, responsive to receiving said update that said message entry is undeliverable, for directing storage of said message entry in said data storage medium.

11. The system according to claim 9, said first computer means further comprising:

means for providing a user interface through which said user enters said message entry intended for said intended recipient while said intended recipient is unavailable to receive message entry; and

means, responsive to detecting said message entry entered by said user, for directing storage of said message entry in said data storage medium.

12. The system according to claim 9, said first computer means further comprising:

means for querying a second computer for said presence of said intended recipient, wherein said second computer monitors said presence of said intended recipient to receive communications.

13. The system according to claim 9, said first computer means further comprising:

means for automatically enabling display of a messaging window with said message entry and a selectable option, wherein upon selection of said selectable option, a messaging agent initiates said messaging session with said intended recipient starting with said message entry.

14. The system according to claim 9, said first computer means further comprising said non-presence based requirement comprising at least one of a current time zone of operation of said intended recipient, a current geographical location of said intended recipient, and a domain name identifying said user compared with a domain name identifying said intended recipient.

15. The system according to claim 14, wherein said action comprises at least one from among an automatic initiation by said first computer means of said messaging session with said message entry, an automatic creation and submission by said first computer means of an electronic mail comprising said message entry, and an automatic distribution by said first computer means of said message entry to an alternate message device.

16. The system according to claim 16, said first computer means further comprising said condition comprising a time after which distribution of said message entry to said at least one client system is automatically triggered.

17. A program for handling an undelivered message entry intended for communication in a messaging session, said program embodied in a computer-readable medium, said program comprising computer-executable instructions which cause a computer to perform the steps of:

controlling storage of a message entry by a user received from at least one messaging system enabling messaging session communications, wherein said message entry is intended for communication in a messaging session with an intended recipient who is unavailable to receive said message entry when said message entry is entered by said user;

monitoring by said first computer whether a condition is satisfied, wherein at least one presence condition action designates said condition for action for distributing said message entry to said intended recipient, wherein said condition is based on a presence of said intended recipient as available or unavailable and at least one non-presence based requirement; and

responsive to detecting that said condition is satisfied, performing said action for distributing said message entry to said intended recipient.

18. The program according to claim 17, wherein said step of storing a message entry by a user further comprises the steps of:

receiving said message entry entered by said user during an ongoing messaging session, wherein said intended recipient is participating in said ongoing messaging session;

attempting to deliver said message entry during said ongoing messaging session to said intended recipient;

receiving an update that said message entry is undeliverable because said presence of said intended recipient has changed from available to unavailable; and

responsive to receiving said update that said message entry is undeliverable, storing said message entry.

19. The program according to claim 17, wherein said step of storing message entry by a user further comprises the steps of:

providing a user interface through which said user enters said message entry intended for said intended recipient while said intended recipient is unavailable to receive message entry; and

responsive to detecting said message entry entered by said user, storing said message entry.

20. The program according to claim 17, wherein said step of detecting a change in presence of said intended recipient from unavailable to available, further comprises the step of:

querying a second computer for said presence of said intended recipient, wherein said second computer monitors said presence of said intended recipient to receive communications.