Real time interactive response system and methods

• US 20060212352A1
• Filed: 03/08/2006
• Published: 09/21/2006
• Est. Priority Date: 03/17/2005
• Status: Abandoned Application

• Current Assignee: INC2 Webcom, Ltd. (Onecall Contact Centers Ltd.)
• Original Assignee: INC2 Webcom, Ltd. (Onecall Contact Centers Ltd.)
• Inventors: Avissar, Millo
• Application Number:
  US11/372,407
• Publication Number:
  US 20060212352A1
• Time in Patent Office: Days
• US Class Current: 705/14.530
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0255 based on user history
• CPC Class Codes: G06Q 30/0273 Determination of fees for advertising

Abstract

A system and method, is disclosed in which advertisers actively look for potential consumers. This is done with equipment connected to a network capturing information relating to a computer users (potential consumers) network activity. An activity can be composed of a single or multiple user actions. The activity can be any type of user action that can be identified and/or interpreted as the user being a potential direct or indirect sales lead. It is also disclosed that a User Activity Outline (UAO) is formed for the computer user'"'"'s by populating as many data elements as possible in a data structure with the captured information and other information relating thereto. This other information may be collected from many possible sources. The information can be check for validity and/or edited based on rules and/or the information from the other sources. Next, the system identifies and informs a relevant provider or advertisers in real time about the user and his/her activity. This can be called a Prompt Sales Lead Notification (PSLN). If a relevant advertiser decides to respond to the PSLN, he/she can do so by transmitting a message in real time to the system.

Claims

1. A method, of advertising to a potential customer who is using a computer connected to a network in which one or more registered advertisers each having an advertisers terminal connected to said network can tailor an ad to said potential customer before said ad is presented to said potential customer;

the method including;

providing a system server;

storing information relating to each of said one or more registered advertisers on a computer readable medium associated with said system server;

capturing information relating to said potential customer'"'"'s use of said computer on said network;

employing at least some of said captured information and some or all of said information relating to said one or more registered advertisers to identify one or more of said registered advertisers as relevant advertisers for said potential customer; and

informing one or more of said relevant advertisers, in real time, of said potential customer'"'"'s activity whereby said one or more of said relevant advertisers can tailor an ad to said potential customer before said ad is presented to said potential customer.

2. The method as defined in claim 1 also including:

providing a data structure;

employing at least some of said captured information to populate as many data elements as possible in said data structure with said captured information and other information to form a user activity outline relating to said potential customer and indicating the nature of said potential customer'"'"'s activity.

3. The method as defined in claim 1 also including:

providing one or more of said ads and/or other information relating to said one or more relevant advertisers, in real time, to said potential customer.

4. The method as defined in claim 3 in which said providing is done over said network.

5. The method as defined in claim 3 in which said providing is done with said system server being used as an intermediary between said one or more relevant advertisers and said potential customer.

6. The method as defined in claim 5 in which said system server receives ads and/or other information relating to more than one of said relevant advertisers also including:

said system server analyses said ads and/or other information relating to said more than one of said relevant advertisers and information from said computer readable medium to provide a priority among some or all of said more than one of said relevant advertisers for purposes of order or fact of presentation to said potential customer.

7. The method as defined in claim 3 also including:

the potential customer responding to said ads and/or other information by indicating which of said relevant advertisers he/she wishes contact with.

8. The method as defined in claim 7 also including:

establishing contact between one or more of said relevant advertisers and said potential customer thorough an intermediary.

9. The method as defined in claim 3 also including:

the potential customer responding to said ads and/or other information by of said establishing direct contact with one or more of said relevant advertisers.

10. The method as defined in claim 1 also including:

charging a particular advertiser upon informing said particular advertiser of said potential customer'"'"'s activity.

11. The method as defined in claim 3 also including:

charging a particular advertiser upon one or more of the following events, chosen from the group of;

informing said particular advertiser of said potential customer'"'"'s activity and

providing said ads and/or other information relating to said particular advertiser to said potential customer.

12. The method as defined in claim 7 also including:

charging a particular advertiser upon one or more of the following events, chosen from the group of;

informing said particular advertiser of said potential customer'"'"'s activity;

providing said ads and/or other information relating to said particular advertiser to said potential customer; and

the potential customer responding to said particular advertiser'"'"'s ads and/or other information by indicating he/she wishes contact with said particular advertiser.

13. The method as defined in claim 8 also including:

charging a particular advertiser upon one or more of the following events, chosen from the group of;

informing said particular advertiser of said potential customer'"'"'s activity;

providing said ads and/or other information relating to said particular advertiser to said potential customer;

the potential customer responding to said particular advertiser'"'"'s ads and/or other information by indicating he/she wishes contact with said particular advertiser; and

establishing contact between said particular advertiser and said potential customer thorough an intermediary.

14. The method as defined in claim 9 also including:

charging a particular advertiser upon one or more of the following events, chosen from the group of;

informing said particular advertiser of said potential customer'"'"'s activity;

providing said ads and/or other information relating to said particular advertiser to said potential customer; and

the potential customer responding to said particular advertiser'"'"'s ads and/or other information by establishing direct contact said particular advertiser.

15. The method as defined in claim 1 wherein said information captured indicates that said potential customer initiated a search for identifiable goods or services.

16. The method as defined in claim 1 wherein said information captured indicates that said potential customer is engaged in an activity that can be interpreted as an indication that he/she is a potential consumer.