Voice nametag audio feedback for dialing a telephone call

• US 20060215821A1
• Filed: 03/23/2005
• Published: 09/28/2006
• Est. Priority Date: 03/23/2005
• Status: Abandoned Application

• Current Assignee: Motorola, Inc. (Motorola Solutions, Inc.)
• Original Assignee: Motorola, Inc. (Motorola Solutions, Inc.)
• Inventors: Nedelcu, Bogdan R., Rokusek, Daniel S., Srenger, Edward, Kambhampati, Kranti K.
• Application Number:
  US11/087,474
• Publication Number:
  US 20060215821A1
• Time in Patent Office: Days
• US Class Current: 379/88.10
• CPC Class Codes: G10L 15/22 Procedures used during a speech recognition process, e.g. man-machine dialogue
• CPC Class Codes: H04M 1/271 controlled by voice recognition
• CPC Class Codes: H04M 1/56 Arrangements for indicating or recording the called number at the calling subscriber's set
• CPC Class Codes: H04M 3/4936 Speech interaction details speech recognition per se G10L15/00

Abstract

A method and apparatus for assisting a user in the dialing of a telephone call using voice nametags. A first step includes inputting a telephone number with text. The next steps automatically create a voice nametag from the text for each telephone number using grapheme-to-phoneme conversion. Upon initiation of dialing, a next step enters a spoken phrase, which is then compared to the stored voice nametags. A next step determines a confidence level score of a match between the spoken phrase data and the representations of the stored voice nametags against at least one threshold. A next step selects the stored voice nametag with the best match to the spoken phrase data. A next step provides feedback to the user dependent upon the confidence level of the match, which can include automatically dialing the call if the confidence level is high enough. As part of this last step, an audio feedback tag is generated and stored based on the recognition result passing a confidence threshold criterion. Further steps are provided for improving the audio quality of the stored nametag based on signal to noise ratio.

Claims

1. A method for assisting a user in the dialing of a telephone call using voice nametags and audio feedback, the method comprising the steps of:

inputting at least one telephone number with associated text into a communication device;

automatically creating a representation of a voice nametag from the text associated with each telephone number; and

initiating a dialing sequence including the substeps of;

entering data representing a spoken phrase into the communication device,

comparing the spoken phrase data to the representations of the stored voice nametags,

determining a confidence level score of a match between the spoken phrase data and the representations of the stored voice nametags,

selecting the representation of the stored voice nametag with the best score to the spoken phrase data and comparing the confidence level score of the best match against at least one predetermined threshold, and

providing audio feedback to the user dependent upon the confidence level of the above selected representation of the voice nametag and the at least one predetermined threshold.

2. The method of claim 1, further comprising the step of using the spoken phrase to automatically generate an audio feedback tag.

3. The method of claim 2, wherein the audio feedback tag is associated with a phonebook entry.

4. The method of claim 3, wherein the spoken phrase replaces an existing audio feedback tag if the signal-to-noise ratio of the spoken phrase is greater than a signal-to-noise ratio of the existing audio feedback tag.

5. The method of claim 1, further comprising the substep of storing a representation of the spoken phrase with the representation of the voice nametag depending upon the confidence level of the determining step.

6. The method of claim 1, wherein the determining substep includes an upper and a lower threshold level, and wherein providing feedback substep includes the substeps of:

if the confidence level is above the upper threshold, placing the call by dialing the telephone number associated with the best matched representation of voice nametag,

if the confidence level is between the lower and upper threshold, presenting the user with the representation of the voice nametag having the best match to the spoken phrase data and querying the user as to whether this is the nametag to dial, and

if the confidence level is below the lower threshold, repeating the initiating step.

7. The method of claim 1, wherein the determining substep includes an upper and a lower threshold level, and wherein providing feedback substep includes the substeps of:

if the confidence level is above the upper threshold, placing the call by dialing the telephone number associated with the best matched representation of voice nametag,

if the confidence level is between the lower and upper threshold, presenting the user with the telephone number associated with the voice nametag having the best match to the spoken phrase data and querying the user as to whether this is the proper telephone number to dial, and

if the confidence level is below the lower threshold, repeating the initiating step.

8. The method of claim 7, wherein if the repeating substep repeats a predetermined number of time, asking the user to add a telephone number to associate and store with the representation of the spoken phrase.

9. The method of claim 7, wherein if the repeating substep repeats a predetermined number of times, presenting the user with each of the stored voice nametags in turn, and querying the user as to whether this is the proper nametag to dial.

10. The method of claim 7, wherein if the repeating substep repeats a predetermined number of times, presenting the user with each telephone number associated with voice nametags in turn, and querying the user as to whether this is the proper telephone number to dial.

11. A method for assisting a user in the dialing of a telephone call using voice nametags and audio feedback, the method comprising the steps of:

inputting at least one telephone number with associated text into a communication device;

automatically creating representation of a voice nametag from the text associated with each telephone number by using a grapheme-to-phoneme algorithm to convert the text to the representation of the voice nametag;

storing the representation of the voice nametag in the communication device; and

initiating a dialing sequence including the substeps of;

entering data representing a spoken phrase into the communication device,

generating an audio feedback tag from the spoken phrase and associating the audio feedback tag with the telephone number;

comparing the spoken phrase data to the representations of the stored voice nametags,

determining a confidence level score of a match between the spoken phrase data and the representations of the stored voice nametags,

selecting the representation of the stored voice nametag with the best match to the spoken phrase data and comparing the confidence level score of the best match against an upper and a lower threshold, wherein

if the confidence level score is above the upper threshold, placing the call by dialing the telephone number associated with the best matched representation of voice nametag, and

if the confidence level score is below the upper threshold, providing audio feedback to the user dependent upon the confidence level of the above selected representation of the voice nametag.

12. The method of claim 11, wherein the providing feedback substep includes the substeps of:

if the confidence level score is between the lower and upper threshold, presenting the user with a plurality of representations of the voice nametags having associated audio feedback tags with the best matches to the spoken phrase data and querying the user as to whether this is the proper entry to dial, and

if the confidence level score is below the lower threshold, repeating the initiating step.

13. The method of claim 11, wherein the providing feedback substep includes replacing an existing audio feedback tag with the spoken phrase if the signal-to-noise ratio of the spoken phrase is greater than a signal-to-noise ratio of the existing audio feedback tag.

14. The method of claim 13, wherein if the repeating substep repeats a predetermined number of times, asking the user to add a telephone number to associate and store with the representation of the spoken phrase.

15. The method of claim 13, wherein if the confidence level is above the upper threshold, storing a representation of the spoken phrase in place of an existing audio feedback tag.

16. The method of claim 13, wherein if the repeating substep repeats a predetermined number of times, presenting the user with each of the phonebook entries in turn, and querying the user as to whether this is the proper entry to dial.

17. The method of claim 13, wherein if the repeating substep repeats a predetermined number of times, presenting the user with each telephone number associated with voice nametags in turn, and querying the user as to whether this is the proper telephone number to dial.

18. A communication device that assists a user in the dialing of a telephone call using voice nametags and audio feedback, the communication device comprising:

a phonebook in a memory that is loaded with a list of telephone numbers and associated text;

a user interface coupled to the processor, the user interface operable to enter a spoken phrase and provide audio feedback;

a processor coupled to the phonebook, the processor operable to create a representation of a voice nametag from the text associated with each telephone number and provide associated audio feedback; and

a correlator coupled with the processor, the correlator being operable to input a representation of the spoken phrase, correlate it against the representations of stored voice nametags in the phonebook to find the best match, and provide a confidence level for each comparison; and

a comparator coupled with the processor, the comparator operable to compare the confidence level of the best match against at least one predetermined threshold, wherein feedback is provided to the user dependent upon the confidence level of the best match.

19. The device of claim 18, wherein:

if the confidence level is above the upper threshold, the processor places the call by dialing the telephone number associated with the best matched representation of voice nametag and automatically stores the spoken phrase as an audio feedback tag associated with the telephone number, and

if the confidence level is below the threshold, the processor presents to the user on the user interface the telephone number associated with one or more voice nametags having an acceptable match to the spoken phrase data and queries the user as to whether this is the proper telephone number to dial.

20. The device of claim 18, wherein if the confidence level is between the lower and upper threshold, the processor replaces an existing audio feedback tag with the spoken phrase if the signal-to-noise ratio of the spoken phrase is greater than a signal-to-noise ratio of the existing audio feedback tag.