Interactive information management system and method
First Claim
1. A system for interactively managing information, which system comprises:
- a web site with a submitter side and a recipient side;
an information submission subsystem on the submitter side including a function for receiving item-specific information; and
an information handling subsystem on the recipient side for handling the item-specific information.
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Accused Products
Abstract
A system and method are provided for interactively managing information using a web site with submitter and receiver sides. A submitter provides information in connection with a transaction, such as processing an insurance claim. The information can be grouped in predetermined categories. The information recipient, such as a claims adjuster in the case of an insurance claim, can access the information via the receiver side of the web site. The information can be processed, e.g. adjusted, in connection with concluding the transaction. The web site can link to various other resources, which can provide additional information for use in connection with concluding the transaction.
70 Citations
23 Claims
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1. A system for interactively managing information, which system comprises:
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a web site with a submitter side and a recipient side;
an information submission subsystem on the submitter side including a function for receiving item-specific information; and
an information handling subsystem on the recipient side for handling the item-specific information. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13)
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14. A method for interactively managing information, which comprises the steps of:
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providing a web site with a submitter side and a recipient side;
receiving item-specific information from a submitter on the submitter side;
handling the item-specific information on the recipient side; and
conducting a transaction involving the submitter and the recipient based on the item-specific information. - View Dependent Claims (15)
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16. A method for interactively processing an insurance claim, which comprises the steps of:
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providing a web site with an insured side and an insurer side;
providing a claims management system with claim-related information including predetermined categories relating to insurance claims;
providing an insured with a loss with access to the claims management system from the insured side of the web site;
receiving in the claims management system item-specific information relating to lost or damaged items associated with the claim;
inventorying the items with the claims management system;
providing an insurance company with access to the claims management system from the insurer side of the web site; and
adjusting the claim from the insurer side of the web site. - View Dependent Claims (17, 18, 19, 20, 21, 22, 23)
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Specification