System and method of screening unstructured messages and communications
First Claim
1. A method of converting unstructured data into structured data comprising:
- reading unstructured text based data;
comparing said unstructured text based data against a predefined list of terms; and
generating one or more structured records if a term in the text based data matches a term in the predefined list.
1 Assignment
0 Petitions
Accused Products
Abstract
Embodiments of the present invention include a system and method of screening unstructured messages and communications. In one embodiment, messages and communications may be received in the form of email and telephone transcripts. In one embodiment, the present invention includes a method of extracting text from email and telephone transcripts and screening the content of the messages in order to pick out useful and relevant information using a list of words and phrases that can be described as industry recognized words and phrases. Industry recognized words and phrases are matched against the contents of the messages and communications to determine what part of the message or communication is relevant to an aspect of business.
24 Citations
26 Claims
-
1. A method of converting unstructured data into structured data comprising:
-
reading unstructured text based data;
comparing said unstructured text based data against a predefined list of terms; and
generating one or more structured records if a term in the text based data matches a term in the predefined list. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19)
-
-
20. A method of converting unstructured data into structured data comprising:
-
reading a plurality of unstructured text messages or communications;
comparing said plurality of unstructured text messages or communications against a predefined list of terms;
generating a structured record if a term in a particular text message or communication matches a term in the predefined list, and deleting the particular text message or communication if a term in the predefined list does not match any term in the particular text message or communication; and
storing the records in a database. - View Dependent Claims (21, 22, 23, 24, 25, 26)
-
Specification