Apparatus and process for a universal diagnostic monitor module on a wireless device
First Claim
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1. A wireless device, comprising:
- a communications processing engine having a plurality of diagnostic data relating to the operation of the wireless device on a wireless network;
a computer platform having a universal diagnostic monitor module operable to retrieve selected ones of the plurality of diagnostic data from said communications processing engine, and operable to control generation of a view of the selected ones of the plurality of diagnostic data; and
a user interface operable to present said view to a user.
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Abstract
A wireless device includes a communications processing engine having a plurality of diagnostic data relating to the operation of the wireless device on a wireless network; a computer platform having a universal diagnostic monitor module operable to retrieve selected ones of the plurality of diagnostic data from the communications processing engine, and operable to control generation of a view of the selected ones of the plurality of diagnostic data; and a user interface operable to present the view to a user.
196 Citations
47 Claims
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1. A wireless device, comprising:
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a communications processing engine having a plurality of diagnostic data relating to the operation of the wireless device on a wireless network;
a computer platform having a universal diagnostic monitor module operable to retrieve selected ones of the plurality of diagnostic data from said communications processing engine, and operable to control generation of a view of the selected ones of the plurality of diagnostic data; and
a user interface operable to present said view to a user. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19)
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20. A wireless device, comprising:
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a user interface;
a communications processing engine having a plurality of diagnostic data relating to the operation of the wireless device on a wireless network; and
a computer platform having a universal diagnostic monitor module operable to retrieve selected ones of the plurality of diagnostic data from said communications processing engine;
wherein said universal diagnostic monitor module comprises a user interface configurator executable by the computer platform to present, via said user interface, a menu to a user, said user interface configurator being operable to control the retrieval of the selected ones of the plurality of diagnostic data based on the user'"'"'s inputs via his or her interaction with said menu. - View Dependent Claims (21, 22, 23, 24)
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25. A user manager in a wireless network connecting a plurality of wireless devices each comprising a communications processing engine having a plurality of diagnostic data relating to the operation of the wireless device on the wireless network, said user manager comprising:
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a communication module operable to connect said user manager with at least one of the wireless devices on the wireless network;
a user interface; and
a server side monitor module operable to retrieve selected ones of the plurality of diagnostic data from the communications processing engine of said at least one wireless device;
wherein said server side monitor module comprises a user interface configurator operable to present, via said user interface, a menu to an operator at said server, said user interface configurator being further operable to control the retrieval of the selected ones of the plurality of diagnostic data based on the operator'"'"'s inputs via his or her interaction with said menu. - View Dependent Claims (26, 27, 28, 29, 30)
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31. A process of monitoring the operation of a wireless device on a wireless network, said process comprising:
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receiving, from a user, inputs regarding at least one operational aspect of the wireless device;
based on the user'"'"'s inputs, retrieving selected ones of a plurality of diagnostic data which relate to the operation of the wireless device on the wireless network and are available from a communications processing engine of the wireless device; and
generating and presenting a view of the selected ones of the plurality of diagnostic data to the user. - View Dependent Claims (32, 33, 34, 35, 36, 37, 38, 39, 40, 41)
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42. A computer program resident in a computer readable medium and comprising computer executable instructions that, when executed, direct a wireless device to perform the steps of
receiving, from a user, inputs regarding at least one operational aspect of the wireless device; -
based on the user'"'"'s inputs, retrieving selected ones of a plurality of diagnostic data which relate to the operation of the wireless device on a wireless network and are available from a communications processing engine of the wireless device; and
generating and presenting a view of the selected ones of the plurality of diagnostic data to the user.
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43. A wireless communications device, comprising:
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means for receiving, from a user, inputs regarding at least one operational aspect of the wireless device;
means for retrieving, based on the user'"'"'s inputs, selected ones of a plurality of diagnostic data which relate to the operation of the wireless device on a wireless network and are available from a communications processing engine of the wireless device; and
means for generating and presenting a view of the selected ones of the plurality of diagnostic data to the user.
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44. A computer program resident in a computer readable medium and comprising computer executable instructions that, when executed, directs a wireless device to perform the steps of
receiving at least one input regarding at least one operational aspect of the wireless device; -
based on the input, retrieving selected ones of a plurality of diagnostic data which relate to the operation of the wireless device on a wireless network and are available from a communications processing engine of the wireless device; and
transmitting the selected ones of the plurality of diagnostic data via the wireless network to a user manager.
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45. A wireless communications device, comprising:
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means for receiving at least one input regarding at least one operational aspect of the wireless device;
means for retrieving, based on the input, selected ones of a plurality of diagnostic data which relate to the operation of the wireless device on a wireless network and are available from a communications processing engine of the wireless device; and
means for transmitting the selected ones of the plurality of diagnostic data via the wireless network to a user manager.
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46. A computer program resident in a computer readable medium and comprising computer executable instructions that, when executed, direct a user manager server for a wireless network to perform the steps of:
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connecting the user manager server with at least one among a plurality of wireless devices operating on the wireless network;
receiving, from a user, inputs regarding at least one operational aspect of the wireless device;
based on the user'"'"'s inputs, retrieving selected ones of a plurality of diagnostic data which relate to the operation of the wireless device on the wireless network and are available from a communications processing engine of the wireless device; and
generating and presenting a view of the selected ones of the plurality of diagnostic data to the user.
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47. A user manager server for a wireless network, said user manager server comprising:
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means for connecting the user manager server with at least one among a plurality of wireless devices operating on the wireless network;
means for receiving, from a user, inputs regarding at least one operational aspect of the wireless device;
means for retrieving, based on the user'"'"'s inputs, selected ones of a plurality of diagnostic data which relate to the operation of the wireless device on the wireless network and are available from a communications processing engine of the wireless device; and
means for generating and presenting a view of the selected ones of the plurality of diagnostic data to the user.
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Specification