Performance indicator selection

• US 20060235778A1
• Filed: 04/15/2005
• Published: 10/19/2006
• Est. Priority Date: 04/15/2005
• Status: Abandoned Application

• Current Assignee: SAP AG (SAP SE)
• Original Assignee: SAP AG (SAP SE)
• Inventors: Deppe, Matthias, Wieser, Oswald, Guenther, Martin, Razvi, Nadim
• Application Number:
  US11/108,124
• Publication Number:
  US 20060235778A1
• Time in Patent Office: Days
• US Class Current: 705/35
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G06Q 40/00 Finance; Insurance; Tax strategies; Processing of corporate or income taxes

Abstract

Performance indicators selected for an organization. In some exemplary implementations, a system for selecting performance indicators that are relevant for an organization'"'"'s business strategies includes a questionnaire tool to present questions to a Graphical User Interface (GUI) user. The system also includes a performance indicator wizard to receive responses for the questions presented in the GUI and to generate a list of recommended performance indicators and optional performance indicators for the organization.

Claims

1. A computer program product tangibly embodied in an information carrier, the computer program product including instructions that, when executed, perform a method to select performance indicators for an organization, the method comprising:

forming a second set of performance indicators based on one or more responses received from a user in response to a first set of questions associated with a selection criteria, wherein the second set is a subset of a first set of performance indicators;

creating a resultant weight for each of the performance indicators in the first and second sets based on business priorities for the organization;

ranking the performance indicators according to the resultant weight of each performance indicator; and

creating a list of performance indicators from the first and second sets of performance indicators and the ranking, wherein the list of performance indicators comprises one or more recommended performance indicators and one or more optional performance indicators for the organization.

2. The product of claim 1, wherein the method further comprises:

presenting a second set of questions to the user in a graphical user interface (GUI); and

receiving the one or more responses from the user to respond to the second set of questions.

3. The product of claim 1, wherein the method further comprises forming a first set of performance indicators based on one or more factors.

4. The product of claim 3, wherein the first set of performance indicators comprises cross-industry performance indicators, wherein each performance indicator comprises performance indicator attributes, and wherein each performance indicator attribute comprises a performance indicator name, a performance indicator description, a performance indicator industry, a performance indicator weight, a performance indicator dimension in a balanced scorecard of the organization'"'"'s priorities, a performance indicator relevance for a strategy, or a performance indicator relationship for the strategy.

5. The product of claim 4, wherein creating the resultant weight comprises multiplying the performance indicator weight with a weight associated with a business priority.

6. The product of claim 5, wherein the one or more factors comprises an estimate of understandability of performance indicator relevance for a product user, a relevance of business goals, an availability of benchmarks for the business goals, and a measure of performance indicator coverage of relevant business priorities.

7. The product of claim 6, wherein the method further comprises using the selection criteria to form the second set of performance indicators based on a business context.

8. The product of claim 7, wherein the selection criteria includes a company strategy, a market environment, and an industry segment.

9. The product of claim 8, wherein the method further comprises presenting the list of performance indicators in a graphical user interface (GUI).

10. The product of claim 9, wherein the list of performance indicators comprise six recommended performance indicators and nine optional performance indicators.

11. The product of claim 9, wherein the business scorecard comprises business scorecard dimensions on the organization'"'"'s business plans, strategic goals, and operations, and where each business scorecard dimension comprises a focus area that represents one or more priorities for the organization.

12. A computer program product tangibly embodied in an information carrier, the computer program product including instructions that, when executed, perform a method to select performance indicators that are relevant for an organization'"'"'s business strategies, the method comprising:

receiving responses from a questionnaire in a graphical user interface (GUI);

based on the responses received, identifying an industry segment, a strategy, and a market environment for the organization;

using the identified industry segment, strategy, and market environment to select performance indicators from a cross-industry performance indicator list; and

generating a ranked list of performance indicators from the selected performance indicators, wherein the ranked list of performance indicators comprise a set of recommended performance indicators and a set of optional performance indicators for the organization.

13. The product of claim 12, wherein the method further comprises generating the cross-industry performance indicator list based on one or more factors, the factors comprising an estimate of understandability of performance indicator relevance for a product user, a relevance of business goals, an availability of benchmarks for the business goals, and a measure of performance indicator coverage of relevant business priorities.

14. The product of claim 13, wherein the method further comprises creating a weight for the identified strategy based on the received responses.

15. The product of claim 14, wherein the performance indicators in the ranked list are ranked according to a resultant performance indicator weight for each performance indicator, wherein each performance indicator has an individual weight, and wherein the resultant weight generated for each performance indicator comprises a multiplication of an individual performance indicator weight with the weight for the identified strategy.

16. The product of claim 15, wherein the instructions use expert knowledge for the product to generate the cross-industry performance indicators for the organization.

17. The product of claim 15, wherein the method further comprises:

identifying business perspectives from a balanced scorecard of the organization'"'"'s priorities; and

identifying priorities for the business perspectives, wherein the balanced scorecard comprises business priorities within two or more dimensions of business objectives.

18. A system for selecting performance indicators that are relevant for an organization'"'"'s business strategies, the system comprising:

a questionnaire tool to present questions to a Graphical User Interface (GUI) user; and

a performance indicator wizard to receive responses for the questions presented in the GUI and to generate a list of recommended performance indicators and optional performance indicators for the organization.

19. The system of claim 18, wherein the system is configured to use a set of cross-industry performance indicators based on a plurality of factors, wherein the plurality of factors comprise a measure of understandability of user relevance of performance indicators, a relevance of business goals, an availability of benchmarks for the business goals, and a measure of performance indicator coverage of relevant business priorities.

20. The system of claim 19, wherein the performance indicator wizard is configured to select a subset of the set of cross-industry performance indicators based on a company strategy, a market environment, and an industry segment.

21. The system of claim 20, wherein the weighting of the performance indicators are based on one or more performance indicator attributes and one or more business priorities and perspectives in a balanced scorecard, and wherein the balanced scorecard comprises business priorities within two or more dimensions of business objectives.

22. The system of claim 20, wherein the performance indicator wizard is configured to create a resultant weight for each performance indicator, wherein each performance indicator has an individual weight, and wherein the resultant weight created for each performance indicator comprises a multiplication of an individual performance indicator weight with a weight for a business priority.

23. The system of claim 22, wherein the recommended performance indicators comprise a set of performance indicators with the highest resultant weights and the optional performance indicators comprise a set of performance indicators with the highest resultant weights after the set of recommended performance indicators.