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Requesting, obtaining, and processing operational event feedback from customer data centers

  • US 20060235822A1
  • Filed: 04/15/2005
  • Published: 10/19/2006
  • Est. Priority Date: 04/15/2005
  • Status: Active Grant
First Claim
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1. A method comprising:

  • utilizing an operations management system to provide a standardized environment for reporting on operational events occurring on a plurality of customer data centers; and

    enabling vendor personnel to request operational data reports on operational events of interest to the vendor personnel.

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