Wireless Data Device Performance Monitor

• US 20060246889A1
• Filed: 05/02/2005
• Published: 11/02/2006
• Est. Priority Date: 05/02/2005
• Status: Abandoned Application

• Current Assignee: Bank of America Corp.
• Original Assignee: Bank of America Corp.
• Inventors: Buchhop, Peter K., Fyk, Anne B.
• Application Number:
  US10/908,201
• Publication Number:
  US 20060246889A1
• Time in Patent Office: Days
• US Class Current: 455/425
• CPC Class Codes: H04L 41/00 Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
• CPC Class Codes: H04L 41/0677 Localisation of faults
• CPC Class Codes: H04L 43/0811 by checking connectivity
• CPC Class Codes: H04L 43/0817 by checking functioning
• CPC Class Codes: H04L 43/10 Active monitoring, e.g. heartbeat, ping or trace-route
• CPC Class Codes: H04M 2215/2026 Wireless network, e.g. GSM, PCS, TACS
• CPC Class Codes: H04M 2215/2033 WLAN
• CPC Class Codes: H04M 2215/204 UMTS; GPRS
• CPC Class Codes: H04W 4/24 Accounting or billing

Abstract

A wireless monitoring module monitors a performance of a wireless data device. The module, which is executed by the wireless data device, sends an application request at predetermined time intervals. The module receives a response from the request. If the response is successful, there is either no error, or an application problem, depending on the content of the response. If the response is an error, the module determines whether the error is due to a network problem or a wireless gateway problem.

Claims

1. A method of monitoring a performance of a wireless data device, comprising:

sending an application request at predetermined time intervals from the wireless data device;

receiving a response to the request; and

based on the response, determining if an error is based on a network problem, a wireless gateway problem, or an application problem.

2. The method of claim 1, wherein the error is determined to be an application problem if the response is successful, and the expected content of the response is not received.

3. The method of claim 1, wherein the error is determined to be an wireless gateway problem or a network problem if the response is an error message.

5. The method of claim 1, further comprising:

generating a statistic in connection with the error; and

storing the statistic in a first storage that is local to the wireless data device.

6. The method of claim 5, further comprising:

storing the statistic in a second storage that is positioned in an application tier of the system.

7. The method of claim 1, wherein the application request is a request for a Web page.

8. The method of claim 1, wherein the network problem comprises a problem with a carrier network or a network operations center.

4. The method of claim 4, wherein the error is determined to be the wireless gateway problem based on the error message.

9. A computer readable medium having instructions stored thereon that, when executed by a processor in a wireless data device, cause the processor to:

send a request for an application;

receive a response to the request; and

based on the response, determine if an error is based on a network failure, a wireless gateway failure, or a failure of the application.

10. The computer readable medium of claim 9, wherein the request is a Web page request.

11. The computer readable medium of claim 9, wherein the error is determined to be an application failure if the response is successful, and the expected content of the response is not received.

12. The computer readable medium of claim 9, wherein the error is determined to be an wireless gateway failure or a network failure if the response is an error message.

13. The computer readable medium of claim 12, wherein the error is determined to be the wireless gateway problem based on the error message.

14. The computer readable medium of claim 9, further comprising:

generating a statistic in connection with the error; and

storing the statistic in a first storage that is local to the wireless data device.

15. The computer readable medium of claim 14, further comprising:

storing the statistic in a second storage that is positioned local to the application.

16. A wireless data device performance monitoring module comprising:

means for sending a request for an application;

means for receiving a response to the request; and

based on the response, means for determining if an error is based on a network failure, a wireless gateway failure, or a failure of the application.

17. The wireless data device performance monitoring module of claim 16, wherein the application is a Web page.

18. The wireless data device performance monitoring module of claim 16, wherein the error is determined to be an application failure if the response is successful, and the expected content of the response is not received.

19. The wireless data device performance monitoring module of claim 16, wherein the error is determined to be an wireless gateway failure or a network failure if the response is an error message.

20. The wireless data device performance monitoring module of claim 16, wherein the error is determined to be the wireless gateway problem based on the error message.

21. The wireless data device performance monitoring module of claim 16, further comprising:

means for generating a statistic in connection with the error; and

means for storing the statistic in a first storage that is local to the wireless data device.

22. The wireless data device performance monitoring module of claim 21, further comprising:

means for storing the statistic in a second storage that is positioned local to the application.