Vehicular diagnostic method, vehicular diagnostic system, vehicle and center
1 Assignment
0 Petitions
Accused Products
Abstract
When determining that a failure has occurred, a vehicle (10) transmits alarm lamp illumination information, vehicle ID information and user identification information to a center (20). The center (20) transmits the received alarm lamp illumination information to an automobile dealer computer (30) at an automobile dealer. The center (20) then obtains abnormality countermeasure information transmitted from the automobile dealer, prepares an abnormality notification, and transmits the abnormality notification to the vehicle (10). The vehicle (10) notifies a user of the abnormality notification, and reserves servicing at the automobile dealer through an operation of a reservation button performed by the user. With the reservation, the center (20) transmits an abnormality transmission request to the vehicle (10). The vehicle (10) collects failure information in response to the failure information transmission request, and transmits the failure information to the center (20). The center (20) transmits detailed abnormality countermeasure information transmitted from the automobile dealer to the vehicle (10).
48 Citations
61 Claims
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1-24. -24. (canceled)
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25. A vehicular diagnostic method, comprising:
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determining whether a failure has occurred in a device mounted in a vehicle;
transmitting a first failure information that specifies the failure that is determined to have occurred, from the vehicle to a communications center;
receiving the first failure information at the communications center, whereupon a first countermeasure information, which provides countermeasures for the failure specified in the first failure information, is prepared;
transmitting the first countermeasure information from the communications center to the vehicle;
receiving the first countermeasure information at the vehicle, whereupon the vehicle notifies a user of the vehicle of the countermeasures provided in the first countermeasure information and proceeds to collect details regarding the failure for transmission in a second failure information which specifies the collected details regarding the failure;
transmitting the second failure information from the vehicle to the communications center;
receiving the second failure information at the communications center, whereupon the collected details regarding the failure specified in the second failure information, are checked and a second countermeasure information, which provides detailed countermeasures for the failure, is prepared;
transmitting the second countermeasure information from the communications center to the vehicle; and
receiving the second countermeasure information at the vehicle, whereupon the vehicle notifies the user of the detailed countermeasures provided in the second countermeasure information. - View Dependent Claims (26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37, 38, 39)
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40. A vehicular diagnostic system, comprising:
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failure detection means, provided in a vehicle, for detecting the occurrence of a failure in a device mounted in the vehicle;
failure information output means, provided in the vehicle, for outputting failure information specifying the failure detected by the failure detection means;
vehicle communication means, provided in the vehicle, for transmitting failure information, which is output from the failure information output means and for receiving countermeasure information;
communications center communication means, provided at a communications center, for receiving failure information from the vehicle and for transmitting countermeasure information to the vehicle;
countermeasure information preparation means, provided at the communications center, for preparing countermeasure information that provides countermeasures for the failure specified in failure information from the vehicle, and vehicle failure notification means for notifying a user of the vehicle of countermeasures provided in countermeasure information from the communications center;
whereinthe failure information output means outputs a first failure information that specifies the failure detected by the failure detection means in the device mounted in the vehicle and the vehicle communication means transmits the first failure information from the vehicle to the communications center;
the countermeasure information preparation means prepares a first countermeasure information in response to the failure specified in the first failure information received by the communications center communication means and the communications center communication means transmits the first countermeasure information to the vehicle;
the vehicle failure notification means notifies the user of the countermeasures provided in the first countermeasure information and the failure information means proceeds to collect details regarding the failure detected by the failure detection means for transmission in a second failure information, which is transmitted to the communications center by the vehicle communication means, when the vehicle communication means receives the first countermeasure information;
the countermeasure information preparation means prepares a second countermeasure information in response to the collected details regarding the failure specified in the second failure information and the communications center communication means transmits the second countermeasure information to the vehicle; and
the failure notification means notifies the user of detailed countermeasures indicated in the second countermeasure information when the vehicle communication means receives the second countermeasure information. - View Dependent Claims (41, 42, 43)
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44. A vehicle, comprising:
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failure detection means for detecting the occurrence of a failure in a device mounted in the vehicle;
failure information output means for means for outputting failure information specifying the failure detected by the failure detection means;
communication means for transmitting failure information, output from the failure information output means, to a device outside of the vehicle and for receiving countermeasure information from the device outside of the vehicle; and
failure notification means for notifying a user of the vehicle of countermeasures indicated in countermeasure information from the device outside of the vehicle, wherein the failure information output means outputs a first failure information that specifies the failure detected by the failure detection means in the device mounted in the vehicle, the communication means transmits the first failure information to the device outside of the vehicle and receives a first countermeasure information from the device in response;
after receiving the first countermeasure information, the vehicle failure notification means notifies the user of the countermeasures provided in the first countermeasure information and the failure information means proceeds to collect details regarding the failure detected by the failure detection means for transmission in a second failure information, the communication means transmits the second failure information to the device outside of the vehicle and receives a second countermeasure information from the device in response, the failure notification means notifies the user of countermeasures indicated in the second countermeasure information. - View Dependent Claims (45, 46)
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47. A communications center, comprising:
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communication means for receiving from a vehicle a first failure information specifying a failure that has occurred in the vehicle and for transmitting to the vehicle a first countermeasure information in response to the first failure information; and
countermeasure information preparation means for preparing a first countermeasure information, which provides countermeasures for the specified failure, in response to the first failure information;
whereinthe communication means receives from the vehicle a second failure information indicating details regarding the failure, after transmitting the first countermeasure information, and transmits to the vehicle a second countermeasure information in response to the second failure information; and
the countermeasure information preparation means prepares a second countermeasure information, which provides countermeasures for the details regarding the failure in the second failure information, in response to the second failure information. - View Dependent Claims (48, 49)
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50. A vehicular diagnostic system comprising:
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a failure detection device, provided in a vehicle, that detects the occurrence of a failure in a device mounted in the vehicle; and
a vehicle communication device, provided in a vehicle, that transmits failure information specifying the failure detected by the failure detection device;
a communications center communication device, provided at a communications center, that receives failure information transmitted from the vehicle and transmits countermeasure information that provides countermeasures for the specified failure to the vehicle;
a failure notification device, provided in the vehicle, that notifies a user of the vehicle countermeasures indicated in countermeasure information from the communications center; and
a controller, provided in the vehicle, that collects detailed failure information regarding the detected failure after the vehicle communication device receives countermeasure information from the communications center;
whereinthe vehicle communication device transmits a first failure information specifying the failure detected by the failure detection device to the communications center when the failure detection device detects the failure in the device mounted in the vehicle and;
the communications center communication device receives the first failure information and transmits to the vehicle a first countermeasure information, which provides countermeasure for the failure specified in the first failure information, in response;
when the vehicle communication device receives the first countermeasure information, the failure notification device notifies the user of countermeasures indicated in the first countermeasure information and the controller proceeds to collect details regarding the failure for transmission in a second failure information, which is transmitted to the communications center by the vehicle communication device;
the communications center communication device receives the second failure information and transmits to the vehicle a second countermeasure information, which provides countermeasures for the second failure information, in response; and
the failure notification device notifies the user of countermeasures provided in the second countermeasure information when the vehicle communication device receives the second countermeasure information. - View Dependent Claims (51, 52, 53, 54)
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55. A vehicle, comprising:
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a failure detection device that detects the occurrence of a failure in a device mounted in the vehicle;
a controller that obtains and outputs a first failure information specifying the detected failure and outputs a second failure information specifying detailed information regarding the detected failure;
a communication device that transmits the first failure information output from the controller and transmits the second failure information output from the controller to the device outside of the vehicle, and that receives a first countermeasure information, responding to the first failure information, and a second countermeasure information, responding to the second failure information, from the device outside of the vehicle; and
a failure notification device that notifies a user of the vehicle of countermeasures provided in the first countermeasure information and the second countermeasure information. - View Dependent Claims (56, 57, 58)
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59. A communications center, comprising:
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a communication device that receives a first failure information, specifying a failure that has occurred in a vehicle, from the vehicle; and
a controller that prepares a first countermeasure information that provides countermeasures for the first failure information;
whereinthe communication device receives a second failure information, indicating details regarding the failure, from the vehicle in response to the first countermeasure information; and
the controller prepares a second countermeasure information that provides countermeasures for the second failure information. - View Dependent Claims (60, 61)
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Specification