Messaging system having recipient profiling

• US 20060247966A1
• Filed: 06/28/2006
• Published: 11/02/2006
• Est. Priority Date: 06/06/2000
• Status: Active Grant

• Current Assignee: Pitney Bowes Incorporated (Böwe Systec AG)
• Original Assignee: Pitney Bowes Incorporated (Böwe Systec AG)
• Inventors: Law, Robert A.
• Granted Patent: US 7,412,401 B2
• Time in Patent Office: Days
• US Class Current: 705/10
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0201 Market modelling; Market analysis; Collecting market data
• CPC Class Codes: G06Q 30/0204 Market segmentation

Abstract

An information system includes a plurality of messaging systems, a data center and a control system. The plurality of messaging systems process respective messages intended for recipients. The data center is in operative communication with the plurality of messaging systems and stores transaction data associated with each respective message. The control system is in operative communication with the data center. The control system identifies selected transaction data from among the transaction data corresponding to a defined recipient and uses the selected transaction data to generate a recipient profile of messages intended for the defined recipient that have been processed by the plurality of messaging systems.

Claims

1. A data processing system, comprising:

a plurality of messaging systems operated by a plurality of message senders for processing respective messages intended for recipients;

a data center data processing system in operative communication with the plurality of messaging systems for storing transaction data associated with each respective message processed by the messaging systems intended for the recipients;

a control system in operative communication with the data center for;

identifying selected relevant transaction data from among the transaction data corresponding to a defined recipient; and

using the selected relevant transaction data to generate a recipient profile of messages intended for the defined recipient that have been processed by the plurality of messaging systems.

2. The system of claim 1, wherein:

the recipient profile includes segmentation information developed from the selected transaction data that organizes the messages intended for the defined recipient into categories.

3. The system of claim 2, wherein:

the control system is further for;

using the segmentation information to develop inferences about the defined recipient in the recipient profile.

4. The system of claim 3, wherein:

the plurality of messaging systems are operated by respective senders;

each respective sender has associated classification data indicating an industry segment that describes the respective sender'"'"'s activities; and

the control system is further for;

using the sender classification data to store an indication in the recipient profile of types of senders that originated the messages intended for the defined recipient.

5. The system of claim 4, wherein:

the inferences are developed from the sender classification data and include one or more of the following insights;

characteristics, preferences and interests of the defined recipient.

6. A method of operating a data center data processing system, the method comprising:

communicating with a plurality of messaging systems operated by a plurality of message senders, the messaging systems for processing respective messages intended for recipients;

storing transaction data associated with each respective message;

identifying selected relevant transaction data from among the transaction data corresponding to a defined recipient; and

using the selected relevant transaction data to generate a recipient profile of messages intended for the defined recipient that have been processed by the plurality of messaging systems.

7. The method of claim 6, further comprising:

using the selected transaction data to generate segmentation information that organizes the messages intended for the defined recipient into categories.

8. The method of claim 7, further comprising:

using the segmentation information to develop inferences about the defined recipient in the recipient profile.

9. The method of claim 8, wherein:

the plurality of messaging systems are operated by respective senders; and

each respective sender has associated classification data indicating an industry segment that describes the sender'"'"'s activities; and

further comprising;

using the sender classification data to store an indication in the recipient profile of types of senders that originated the messages intended for the defined recipient.

10. The method of claim 9, wherein:

the inferences are developed from the sender classification data and may include one or more of the following insights;

characteristics, preferences and interests of the defined recipient.

11. A memory system accessible by an application program being executed on a data processing system, comprising:

transaction data associated with a plurality of messages received from a plurality of message senders, the transaction data representative of respective messages processed by a plurality of messaging systems;

selected relevant transaction data from among the transaction data corresponding to a defined recipient; and

recipient profile data corresponding to the selected relevant transaction data from messages intended for the defined recipient that have been processed by the plurality of messaging systems.

12. The memory system of claim 11, further comprising:

segmentation data developed from the selected transaction data that organizes the messages intended for the defined recipient into categories.

13. The memory system of claim 12, further comprising:

inference data about the defined recipient developed from the segmentation data.

14. The memory system of claim 13, further comprising:

classification data, associated with respective senders that operate the plurality of messaging systems, indicating an industry segment that describes the respective senders'"'"' activities; and

an indication in the recipient profile, based on the classification data, of types of respective senders that originated the messages intended for the defined recipient.

15. The memory system of claim 14, wherein:

the inference data is developed from the classification data and may include one or more of the following insights;

characteristics, preferences and interests of the defined recipient.