Capability assessment of a training program

• US 20060253310A1
• Filed: 05/09/2005
• Published: 11/09/2006
• Est. Priority Date: 05/09/2005
• Status: Abandoned Application

• Current Assignee: Accenture Global Services Limited (Accenture PLC)
• Original Assignee: Accenture Global Services GmbH (Accenture PLC)
• Inventors: Fuchs, Peter Herbert, Doubet, Barton L.
• Application Number:
  US11/124,702
• Publication Number:
  US 20060253310A1
• Time in Patent Office: Days
• US Class Current: 705/8
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
• CPC Class Codes: G06Q 10/06398 Performance of employee with respect to a job function
• CPC Class Codes: G06Q 50/20 Education
• CPC Class Codes: G09B 7/02 of the type wherein the student is expected to construct an answer to the question which is presented or wherein the machine gives an answer to the question presented by a student
• CPC Class Codes: Y02P 90/02 Total factory control, e.g. smart factories, flexible manufacturing systems [FMS] or integrated manufacturing systems [IMS]

Abstract

Methods and apparatuses for profiling and modifying the training program of a company. Characteristics of the training program are aligned to a set of training supply chain components of a capability assessment model. The components are assessed and reported to show a comparison of the company with the leader in the associated business segment by categorizing the components. An assessment report is displayed that includes indicia indicative of a comparison of the company'"'"'s training program with the business segment leader for each component of the training program model. The indicia may further reflect a degree of difference between the training program of the company and the business segment leader. Training characteristics associated with at least one component of a training program may be recommended from the assessment results to change the categorization of the at least one component.

Claims

1. A computerized method for analyzing training supply chain components in a training program of a company, comprising:

(a) aligning characteristics of the training program with a set of training supply chain components of a capability assessment model;

(b) assessing the set of training supply chain components for the company; and

(c) reporting assessment results to show a comparison of the training program with training characteristics of other companies.

2. The computerized method of claim 1, further comprising:

(d) recommending, from the assessment results, a set of characteristics of the at least one component of the capability assessment model.

3. The computerized method of claim 1, wherein the set of training supply chain components comprises a business alignment component, a learning design component, a learning delivery component, a learning administration component, an operations component, and a business insight component.

4. The computerized method of claim 1, wherein (b) comprises:

(b)(i) categorizing each component of the set of training supply chain components for the company; and

(b)(ii) determining an evaluated rating for each said component for the company.

5. The computerized method of claim 4, wherein (c) comprises:

(c)(i) comparing the evaluated rating for each said component with a reference rating for a business segment leader.

6. The computerized method of claim 5, wherein (c) further comprises:

(c)(ii) identifying the evaluated rating by an identification indicia in a report.

7. The computerized method of claim 6, wherein (c)(ii) comprises:

(c)(ii)(1) determining a difference between the evaluated rating and the reference rating; and

(c)(ii)(1) generating the identification indicia from the difference.

8. The computerized method of claim 1, further comprising:

(d) determining a benefit and a corresponding cost for modifying the set of characteristics of the at least one component, wherein an expected profit is determined.

9. The computerized method of claim 8, further comprising:

(e) if the expected profit is greater than a predetermined amount, modifying the set of characteristics.

10. The computerized method of claim 9, wherein (e) comprises:

(e)(i) presenting at least one action to modify the set of characteristics.

11. The computerized method of claim 1, further comprising:

(d) displaying an output that identifies the at least one component of the capability assessment model.

12. The computerized model of claim 11, further comprising:

(e) in response to (d), receiving an indication to modify training characteristics that are associated with the capability assessment model for the company.

13. The computerized model of claim 4, wherein the evaluated rating corresponds to a category, wherein each category is determined from a percentage of companies within a corresponding business segment.

14. An apparatus that analyzes a training program of a company in a business segment, comprising:

an input interface that obtains training characteristics data of the training program; and

a processor that aligns the training characteristics data with a capability assessment model, that compares the training characteristics data with training comparison data for a reference in the business segment, and that provides an assessment report from the capability assessment model.

15. The apparatus of claim 14, further comprising:

a first data structure that contains the training comparison data for the reference.

16. The apparatus of claim 14 wherein the processor obtains an indication to modify the training characteristics of at least one component of the capability assessment model that models the training program.

17. The apparatus of claim 14, further comprising:

a second data structure that includes cost and benefit information related to modifying the training characteristics of the at least one component; and

wherein the processor analyzes the capability assessment model using the cost and benefit information.

18. The apparatus of claim 14, further comprising:

a display that is coupled to the processor and that displays the assessment report.

19. A method for providing an assessment results report for a training program of a company, the company being associated with a business segment, the method comprising:

(a) obtaining first information indicative of training characteristics of a reference within the business segment;

(b) obtaining second information indicative of the training program;

(c) aligning the first information and the second information to a training model;

(d) generating a first indicium with the assessment results report, the first indicium representing a reference assessment for the reference; and

(e) generating a second indicium with the assessment results report, the second indicium representing a determined assessment for the company.

20. The method of claim 19, wherein the training model comprises a capability assessment model, and wherein the first indicium and the second indicium are associated with a training supply chain component.