SYSTEM AND METHOD FOR MANAGEMENT OF RESOURCES IN EMERGENCY SITUATIONS

• US 20060255927A1
• Filed: 07/25/2005
• Published: 11/16/2006
• Est. Priority Date: 01/24/2003
• Status: Active Grant

• Current Assignee: Everbridge Incorporated
• Original Assignee: Hyperalert, Inc.
• Inventors: Dilbeck, Jeremy S., Epperson, Kraettli L.
• Granted Patent: US 7,148,795 B2
• Time in Patent Office: Days
• US Class Current: 340/506
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
• CPC Class Codes: G08B 25/14 Central alarm receiver or annunciator arrangements
• CPC Class Codes: G08B 27/00 Alarm systems in which the alarm condition is signalled from a central station to a plurality of substations

Abstract

Provided is a method for designing, managing and executing emergency response plans. Specific plan and resources are defined and a defined plan is executed either automatically or manually according to pre-determined or “real-time” parameter definitions. An executed plan notifies, by various user-defined means, actively or pre-defined parties in a near simultaneous fashion of security communications, notifications, directives and/or information. One embodiment of the system includes a component that requires a notified party to acknowledge a particular notification event by responding with a personal identification number (PIN) or calling a specified telephone number and entering the PIN. The system enables parties to be organized into groups based upon member profiles. Individual parties can be assigned to sub-groups, enabling specifically designed communications to go to the parties of any particular sub-group. Alternative means of contact can be prioritized and utilized either simultaneously or sequentially until contact with a particular party is achieved.

Claims

1. A method of defining, managing and executing emergency response plans, comprising:

storing profile information, wherein the profile information includes personnel information;

storing message information in the memory;

defining one or more emergency response plans, each response plan definition comprising creating one or more events, each event including at least one action correlated to personnel associated with the personnel information;

providing a user interface for the selection of one of the emergency response plans for execution; and

executing a selected emergency response plan, wherein the execution of the plan comprises;

executing the one or more events associated with the selected emergency response plan;

displaying an execution command center corresponding to the selected emergency response plan; and

displaying status information corresponding to the executed events.

2. The method of claim 1, wherein at least one of the one or more events is correlated to a required action and the execution of the emergency response plan further comprising:

transmitting an order to perform the required action to the personnel.

3. The method of claim 2, wherein the execution of the emergency response plan further comprises:

receiving a confirmation from the personnel indicating that the required action has been performed; and

displaying the confirmation as a part of the status information.

4. The method of claim 1, wherein at least one of the one or more events is correlated to a message of the message information and the execution of the emergency response plan further comprising:

transmitting the message to the personnel.

5. The method of claim 4, wherein the execution of the emergency response plan further comprises:

receiving a confirmation from the personnel indicating that the transmitted message has been received; and

displaying the confirmation as a part of the status information.

6. The method of claim 4, wherein the message is stored in a text format, converted to an audio format and transmitted to the personnel in the audio format.

7. The method of claim 1, wherein the profile information also includes location information and each emergency response plan is associated with one or more locations associated with the location information.

8. An execution command center for defining, managing and executing emergency response plans, comprising:

a computing system;

profile information stored on the computing system, wherein the profile information includes personnel information;

message information stored on the computing system;

one or more emergency response plans, each response plan comprising one or more events, each event including at least one action correlated to personnel associated with the personnel information;

a user interface for the selection of one of the emergency response plans for execution;

an execution command center display corresponding to the selected emergency response plan; and

logic, executed on the computing system, for executing a selected emergency response plan, comprising;

logic for executing the one or more events associated with the selected emergency response plan; and

logic for displaying status in the execution command center display information corresponding to the executed events.

9. The execution command center of claim 8, wherein at least one of the one or more events is correlated to a required action and the logic for executing the emergency response plan further comprises:

logic for transmitting an order to perform the required action to the personnel.

10. The execution command center of claim 9, wherein the logic for executing the emergency response plan further comprises:

logic for receiving a confirmation from the personnel indicating that the required action has been performed; and

logic for displaying the confirmation as a part of the status information.

11. The execution command center of claim 8, wherein at least one of the one or more events is correlated to a message of the message information and the logic for executing the emergency response plan further comprises:

logic for transmitting the message to the personnel.

12. The execution command center of claim 11, wherein the logic for executing the emergency response plan further comprises:

logic for receiving a confirmation from the personnel indicating that the transmitted message has been received; and

logic for displaying the confirmation as a part of the status information.

13. The execution command center of claim 11, wherein the message is stored in a text format, converted to an audio format and transmitted to the personnel in the audio format.

14. The execution command center of claim 8, wherein the profile information also includes location information and each emergency response plan is associated with one or more locations associated with the location information.

15. A computer program product for defining, managing and executing emergency response plans, comprising:

a recording medium;

profile information, stored on the recording medium, wherein the profile information includes personnel information;

message information, stored on the recording medium;

logic for defining one or more emergency response plans, stored on the recording medium, each response plan comprising one or more events, each event including at least one action correlated to personnel associated with the personnel information;

logic for generating a user interface for the selection of one of the emergency response plans for execution, stored on the recording medium;

logic for generating an execution command center corresponding to the selected emergency response plan, stored on the recording medium; and

logic for executing a selected emergency response plan, stored on the recording medium, comprising;

logic for executing the one or more events associated with the selected emergency response plan; and

logic for displaying status in the execution command center information corresponding to the executed events.

16. The computer program product of claim 15, wherein at least one of the one or more events is correlated to a required action and the logic for executing the emergency response plan further comprises:

logic for transmitting an order to perform the required action to the personnel.

17. The computer program product of claim 15, wherein the logic for executing the emergency response plan further comprises:

logic for receiving a confirmation from the personnel indicating that the required action has been performed; and

logic for displaying the confirmation as a part of the status information.

18. The computer program product of claim 15, wherein at least one of the one or more events is correlated to a message of the message information and the logic for executing the emergency response plan further comprises:

logic for transmitting the message to the personnel.

19. The computer program product of claim 18, wherein the logic for executing the emergency response plan further comprises:

logic for receiving a confirmation from the personnel indicating that the transmitted message has been received; and

logic for displaying the confirmation as a part of the status information.

20. The computer program product of claim 18, wherein the message is stored in a text format, converted to an audio format and transmitted to the personnel in the audio format.