System and method to improve operational status indication and performance based outcomes
First Claim
1. A method to enable a business to generate a representation of operations status and identify operations to improve, the method comprising the steps of:
- a. identifying one or more groups of individuals associated with the business;
b. surveying each of the one or more groups for rankings and ratings values of one or more outcomes associated with the operation of the business;
c. normalizing the outcome rankings and ratings values for each of the one or more outcomes for each of the one or more groups;
d. calculating opportunity scores for each of the one or more outcomes;
e. associating a time value with each of the one or more outcomes; and
f. generating a visual representation of the opportunity scores for each of the one or more outcomes including an indication of those outcomes with relatively high opportunity scores signifying those outcomes as targets for improvement.
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Abstract
A system and related method to assist a business in evaluating the rapid response to one or more product fabrication bid requests. The system includes a survey function for gathering information from individuals of identified groups. The information includes assigned values associated with a plurality of defined outcomes. The system also includes a calculation function to calculate opportunity scores associated with the values obtained for the outcomes through the survey function. A reporting function of the system applies the calculated opportunity scores to a visual representation, such as an innovation dashboard, of those outcomes that may be modified with the best chance of producing a positive effect on the status of the business. An optional function of the system is a planning function including worksheets to define steps to undertake to produce the improvements in the identified outcomes. The related method includes the steps of conducting the survey, obtaining normalized outcome rating and ranking values, optionally weighting those values by surveyed group, and calculating opportunity scores for each outcome. The method further includes the steps of reporting the calculated opportunity scores and by time weighted outcome groups and thereby identifying areas of the business to be improved with measurable impact.
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Citations
19 Claims
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1. A method to enable a business to generate a representation of operations status and identify operations to improve, the method comprising the steps of:
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a. identifying one or more groups of individuals associated with the business;
b. surveying each of the one or more groups for rankings and ratings values of one or more outcomes associated with the operation of the business;
c. normalizing the outcome rankings and ratings values for each of the one or more outcomes for each of the one or more groups;
d. calculating opportunity scores for each of the one or more outcomes;
e. associating a time value with each of the one or more outcomes; and
f. generating a visual representation of the opportunity scores for each of the one or more outcomes including an indication of those outcomes with relatively high opportunity scores signifying those outcomes as targets for improvement. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9)
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10. A system enable a business to generate a representation of operations status and identify operations to improve, the system comprising:
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a. a survey function for surveying one or more individuals of one or more identified groups to obtain ranking and rating values for one or more outcomes associated with the operation of the business;
b. a calculation function to calculate opportunity scores for the one or more outcomes based upon the ranking and rating values obtained from the survey function; and
c. a reporting function to provide a visual representation, with an associated time value, of the outcomes having relatively higher opportunity scores, indicating outcomes that may be improved to improve business status. - View Dependent Claims (11, 12, 13, 14, 15, 16, 17, 18)
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19. An apparatus to assist a business target and improve operational areas of weakness based on identified outcomes having importance to the operation of the business, the apparatus comprising a set of one or more worksheets configured to include a listing of one or more identified outcomes, steps to undertake to change the status of the one or more listed outcomes, one or more measures to measure the steps, one or more stretch goals, and one or more sources of information for the one or more measures.
Specification