Systems and methods for managing the transmission of synchronous electronic messages
First Claim
1. A system for managing the transmission of synchronous electronic messages from electronic message sources to electronic message destinations, wherein the electronic messages comprise source data associated with their electronic message source, the system comprising:
- a data structure for storing the source data for at least some of the synchronous electronic messages and metadata derived from the at least some of the synchronous electronic messages; and
a computer process coupled to the data structure and operable to manage the transmission of the synchronous electronic messages according to the information in the data structure.
3 Assignments
0 Petitions
Accused Products
Abstract
The present invention provides an electronic message management system (EMS) that includes a real-time feedback loop where data is collected from the electronic messages on incoming connection attempts, outgoing delivery attempts, and message content analysis, and written to a centralized data matrix. A separate process accesses the data matrix and analyzes trends in that data. The detected data patterns, trends or behavior is based on configuration parameters for the recipient. Based on these determinations, the process is able to instruct components in the EMS to accept, redirect, refuse, modify, defer, or otherwise dispose of the connection request, the delivery attempt, or the message. Associated methods for managing the transmission of electronic messages are also disclosed.
93 Citations
22 Claims
-
1. A system for managing the transmission of synchronous electronic messages from electronic message sources to electronic message destinations, wherein the electronic messages comprise source data associated with their electronic message source, the system comprising:
-
a data structure for storing the source data for at least some of the synchronous electronic messages and metadata derived from the at least some of the synchronous electronic messages; and
a computer process coupled to the data structure and operable to manage the transmission of the synchronous electronic messages according to the information in the data structure. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11)
-
-
12. A method for managing the transmission of synchronous electronic messages from electronic message sources to electronic message destinations, wherein the electronic messages comprise source data associated with their electronic message source, the method comprising:
-
storing the source data for at least some of the incoming synchronous electronic messages;
supplementing the source data with metadata derived from the at least some of the synchronous electronic messages; and
managing the transmission of the synchronous electronic messages based on the source data and the metadata. - View Dependent Claims (13, 14, 15, 16, 17, 18, 19, 20, 21, 22)
-
Specification