Method to measure the quality of a call connection set up from a mobile terminal
First Claim
Patent Images
1. A method for measuring the quality of a call connection set up from a terminal connected to a mobile telephony network, wherein:
- the terminal detects an attempt to set up a call connection from or to said terminal, the terminal, at the end of the call connection or the attempt to set up a call connection, submits an electronic form to the user of the terminal, said form enabling entry of the user'"'"'s appreciation of the call connection, the terminal inserts information obtained from the filling-in of the form in a message on quality, the terminal sends the message on quality to a telephony network management server.
1 Assignment
0 Petitions
Accused Products
Abstract
In order to be able to manage a mobile telephony network with greater efficiency, the operator managing the network proposes to a section of his subscribers that they should fill in a form of appreciation after an attempt to set up a call connection. The responses entered into this form are associated with localization and time-related data to produce a message on quality that is sent to a processing server. In one variant, the message on quality also includes technical information produced during the call connection.
8 Citations
12 Claims
-
1. A method for measuring the quality of a call connection set up from a terminal connected to a mobile telephony network, wherein:
-
the terminal detects an attempt to set up a call connection from or to said terminal, the terminal, at the end of the call connection or the attempt to set up a call connection, submits an electronic form to the user of the terminal, said form enabling entry of the user'"'"'s appreciation of the call connection, the terminal inserts information obtained from the filling-in of the form in a message on quality, the terminal sends the message on quality to a telephony network management server. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12)
-
Specification