Developing customer relationships with a network access point

• US 20060271690A1
• Filed: 05/11/2006
• Published: 11/30/2006
• Est. Priority Date: 05/11/2005
• Status: Abandoned Application

• Current Assignee: Feeva Technology Incorporated
• Original Assignee: Feeva Technology Incorporated
• Inventors: Patel, Amul, Banga, Jaz, Shah, Nitin, Patel, Brijesh
• Application Number:
  US11/433,070
• Publication Number:
  US 20060271690A1
• Time in Patent Office: Days
• US Class Current: 709/228
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: H04L 67/306 User profiles

Abstract

Systems and methods for developing customer relationships with a network access point are provided. In exemplary embodiments, access information and a device identifier is received from an access point. The access information and device identifier may be stored within a device record. A user profile is generated using at least some of the information contained within the device record. A user preference is then provided to identify and maintain relationships with users. The user preference can comprise at least some of the user profile.

Claims

1. A method for providing a user preference, comprising:

receiving access information and a device identifier associated with a request for network service from an access point;

storing the access information and the device identifier within a device record;

generating a user profile based at least in part on the device identifier and the access information within the device record; and

providing a user preference associated with the user profile.

2. The method of claim 1 further comprising:

providing a user survey associated with the device identifier;

receiving a survey response associated with the user survey; and

storing the survey response within the device record.

3. The method of claim 2 wherein the user profile is further based on the survey response.

4. The method of claim 1 further comprising providing a user agreement.

5. The method of claim 1 further comprising:

generating a web page with a user agreement to receive network service; and

transmitting the web page to a network access device.

6. The method of claim 1 wherein the access information comprises an access point identifier.

7. The method of claim 1 wherein the device identifier comprises a media access control address.

8. The method of claim 1 wherein the device identifier comprises an international mobile station identity.

9. The method of claim 1 wherein the device record is stored within a database.

10. The method of claim 1 wherein the user profile identifies at least one individual characteristic of a user.

11. The method of claim 1 wherein the user profile identifies a group of users as sharing at least one group characteristic.

12. The method of claim 1 wherein the user preference is encrypted.

13. A system for providing a user profile, comprising:

a profile engine configured to receive access information and a device identifier associated with a request for network service from an access point, store the access information and the device identifier within a device record, generate a user profile based at least in part on the device identifier and the access information within the device record, and provide a user preference associated with the user profile.

14. The system of claim 13 wherein the profile engine is further configured to provide a user survey associated with the device identifier;

receive survey response associated with the user survey, and store the survey response within the device record.

15. The system of claim 14 wherein the user profile is further based on the survey response.

16. The system of claim 13 further comprising providing a user agreement.

17. The system of claim 13 wherein the user profile engine is further configured to generate a web page with a user agreement to receive the network service and transmit the web page to a potential network service user.

18. The system of claim 13 wherein the access information comprises an access point identifier.

19. The system of claim 13 wherein the device identifier comprises a media access control address.

20. The system of claim 13 wherein the device identifier comprises an international mobile station identity.

21. The system of claim 13 wherein the device record is stored within a database.

22. The system of claim 13 wherein the user profile identifies at least one individual characteristics of a user.

23. The system of claim 13 wherein the user profile identifies a group of users as sharing at least one group characteristic.

24. The system of claim 13 wherein the user preference is encrypted.

25. A machine-readable medium having embodied thereon a program, the program being executable by a machine and configured to receive access information and a device identifier associated with a request for network service from an access point, store the access information and the device identifier within a device record, generate a user profile based at least in part on the device identifier and the access information within the device record, and provide a user preference associated with the user profile.

26. The program of claim 25 wherein the profile engine is further configured to provide a user survey associated with the device identifier, receive a survey response associated with the user survey from, and store the survey response within the device record.

27. The program of claim 26 wherein the user profile is further based on the survey response.

28. The program of claim 25 wherein the user preference is encrypted.