Persistent servicing agent
First Claim
1. A persistent servicing agent disposed in an electronic device connected to a network to a remote server, to enable, support and/or provide at least one service with respect to the electronic device, comprising:
- a driver agent concealed in the electronic device, wherein the driver agent is configured to be persistent against external tampering, including self-healing in the event of tampering, and wherein the driver agent comprises at least one of a partial driver agent or a full function driver agent, wherein the full function driver agent is configured to communicate with the network in providing the service, and the partial driver agent is configured with a reduced set of functions compared to the full function driver agent, and to determine whether a full function driver agent is available in the electronic device; and
a run module configured to automatically initiate operation of the driver agent without user initiation or user intervention.
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Accused Products
Abstract
A tamper resistant servicing Agent for providing various services (e.g., data delete, firewall protection, data encryption, location tracking, message notification, and updating software) comprises multiple functional modules, including a loader module (CLM) that loads and gains control during POST, independent of the OS, an Adaptive Installer Module (AIM), and a Communications Driver Agent (CDA). Once control is handed to the CLM, it loads the AIM, which in turn locates, validates, decompresses and adapts the CDA for the detected OS environment. The CDA exists in two forms, a mini CDA that determines whether a full or current CDA is located somewhere on the device, and if not, to load the full-function CDA from a network; and a full-function CDA that is responsible for all communications between the device and the monitoring server. The servicing functions can be controlled by a remote server.
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Citations
24 Claims
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1. A persistent servicing agent disposed in an electronic device connected to a network to a remote server, to enable, support and/or provide at least one service with respect to the electronic device, comprising:
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a driver agent concealed in the electronic device, wherein the driver agent is configured to be persistent against external tampering, including self-healing in the event of tampering, and wherein the driver agent comprises at least one of a partial driver agent or a full function driver agent, wherein the full function driver agent is configured to communicate with the network in providing the service, and the partial driver agent is configured with a reduced set of functions compared to the full function driver agent, and to determine whether a full function driver agent is available in the electronic device; and
a run module configured to automatically initiate operation of the driver agent without user initiation or user intervention. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 19, 21)
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18. A method of enabling, supporting and/or providing a service in an electronic device, comprising:
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concealing a driver agent in the electronic device wherein the driver agent is configured to be persistent against external tampering, including self-healing in the event of tampering;
providing a run module configured to automatically initiate operation of the driver agent without user initiation or user intervention; and
operatively connecting the driver agent to a network to communicate with a remote server, to receive instructions relating to the service. - View Dependent Claims (20)
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22. A system for providing at least one service at an electronic device connected to a network, comprising:
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a remote server connected to the network;
a persistent servicing agent disposed in the electronic device, comprising a driver agent concealed in the electronic device, wherein the driver agent is configured to be persistent against external tampering, including self-healing in the event of tampering, wherein the driver agent comprises at least one of a partial driver agent or a fall function driver agent, and wherein the full function driver agent is configured to communicate with the network in providing the service, and the partial driver agent is configured with a reduced set of functions compared to the full function driver agent, and to determine whether a full function driver agent is available in the electronic device;
the persistent servicing agent further comprising a run module configured to automatically initiate operation of the driver agent without user initiation or user intervention;
wherein the persistent agent communicates with the remote server to receive instructions from the remote server to perform the service in accordance with such instructions. - View Dependent Claims (23, 24)
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Specification