Groupware travel itinerary creation

• US 20060277079A1
• Filed: 04/20/2006
• Published: 12/07/2006
• Est. Priority Date: 04/22/2005
• Status: Abandoned Application

• Current Assignee: SAP SE
• Original Assignee: SAP SE
• Inventors: Gilligan, Geffrey Dale, Wood, Eric, Bjoernsen, Christian G.
• Application Number:
  US11/408,845
• Publication Number:
  US 20060277079A1
• Time in Patent Office: Days
• US Class Current: 705/6
• CPC Class Codes: G06Q 10/025 Coordination of plural reservations, e.g. plural trip segments, transportation combined with accommodation
• CPC Class Codes: G06Q 10/10 Office automation; Time management

Abstract

Embodiments of the present invention provide methods and apparatuses facilitating groupware creation of a travel itinerary. The present invention enables querying of a backend application with an identifier of a groupware user. A past travel itinerary based on the identifier is retrieved to populate a template used to create a current travel itinerary. The template may be a graphical user interface representation of a workflow object. The user provides additional information regarding the trip. The information is submitted to the backend application, which determines options for each itinerary component (e.g. flight, car rental, and hotel) and a best match option for each component. The groupware client enables the user to select from the options to create a tentative travel itinerary. The groupware client may also enable the user to submit the tentative travel itinerary to another groupware user for approval, e.g. a supervisor.

Claims

1. A method for facilitating groupware creation of a travel itinerary comprising:

receiving, via a groupware client, a request to create a first travel itinerary for a trip of a user having a user identifier;

in response to the request, querying a database for a second travel itinerary stored in association with the identifier;

providing, via the groupware client, the second travel itinerary as elements of an interface of the groupware client;

receiving, via the interface of the groupware client, information relating to the trip;

generating travel itinerary options based on the information;

identifying from among the travel itinerary options a best match based on a travel policy of an organization authorizing the trip; and

transmitting to the groupware client the travel itinerary options with the best match pre-selected.

2. The method of claim 1, wherein receiving the information comprises receiving the information from a groupware server.

3. The method of claim 1, further comprising:

receiving from the groupware client a selection from among the travel itinerary options;

generating a workflow item for an individual authorized by the organization to review the selection; and

notifying the individual of the workflow item via a second groupware client used by the individual.

4. The method of claim 3, wherein the second groupware client includes an email client and notifying the individual comprises transmitting an object to the email client, the object including one or more tools selectable by the individual to approve or deny the selection.

5. The method of claim 3, further comprising:

determining the individual authorized by the organization to review the selection based on at least one of;

an organizational role of the user, a purpose of the trip, and a cost associated with the selection.

6. The method of claim 3, further comprising:

automatically generating another workflow item for another individual in the organization when the selection is associated with a cost exceeding a budgeted value.

7. A machine readable medium having instructions which when executed by a processor cause the processor to perform operations comprising:

providing, in a groupware client, a tool to create a travel itinerary;

in response to selection of the tool, providing an interface in the groupware client to receive trip information;

transmitting the trip information to a backend application;

receiving from the backend application travel itinerary options, at least one of the options identified as a best match option;

presenting the options with the best match option pre-selected;

receiving a selection from among the itinerary options;

making a reservation based on the selection; and

automatically creating in the groupware client a calendar entry based on the selection.

8. The medium of claim 7, wherein the operations further comprise:

in response to the selection, creating a workflow item; and

transmitting a notification of the workflow item to a second groupware client.

9. The medium of claim 8, wherein the notification includes graphical user interface tools enabling approval or rejection of the selection.

10. The medium of claim 9, wherein the operations further comprise, in response to an approval of the selection, changing the calendar entry to indicate the approval.

11. The medium of claim 9, wherein the operations further comprise, in response to an approval of the selection, automatically generating an expense report based on the selection.

12. The medium of claim 7, wherein the operations further comprise:

receiving a selection of the calendar entry; and

in response to the selection, enabling alteration of the travel itinerary.

13. The medium of claim 12, wherein the operations further comprise:

in response to a request to alter the travel itinerary, retrieving from the backend application updated travel itinerary options.

14. A device for facilitating groupware creation of a travel itinerary comprising:

a storage system interface connected to a storage system storing a travel policy of an organization and a past travel itinerary of a user representing the organization;

a groupware interface connected to a groupware client, the groupware interface receiving trip information from the user via the groupware client; and

a backend application connected to the groupware interface and the storage system interface, the backend application providing travel itinerary options based on the past travel itinerary and the trip information, the backend application further identifying a best match from among the travel itinerary options based on the travel policy of the organization.

15. The device of claim 14, wherein the groupware interface is further connected to a groupware server and the backend application includes a service creating, in response to receiving from the user a travel itinerary based on the options provided, a workflow item for another user, the service further notifying the other user of the workflow item via the groupware server.

16. The device of claim 14, wherein the backend application includes a service which generates an expense report in response to receiving from the user a travel itinerary.

17. The device of claim 14, wherein the travel policy of the organization identifies at least one of:

a travel budget maximum, a travel authorizing individual in the organization, a preferred airline, a preferred hotel chain, and a preferred vehicle rental company.

18. A system for collaborative determination of a travel itinerary comprising:

a business process server including a groupware interface and a backend application;

a first groupware client connected to the server via the groupware interface, the first groupware client receiving from the backend application travel itinerary options based on an organizational travel policy, the first groupware client further enabling a first user to select from the travel itinerary options to create a travel itinerary; and

a second groupware client connected to the groupware interface of the server, the second groupware client receiving from the server the travel itinerary and enabling a second user to approve or reject the travel itinerary.

19. The system of claim 18, wherein the second groupware client further receives from the server budget information along with the travel itinerary.

20. The system of claim 18, further comprising:

a groupware server connected to the business process server, the first client, and the second client, the groupware server creating in the first client a calendar entry having a tentative status in response to creation of the travel itinerary and changing the tentative status to an approved status in response to receiving from the second client an indication of approval of the itinerary by the second user.