Automated method for quantitative measurement of benefits in a plurality of self-assessing, knowledge sharing communities
First Claim
1. An automated method for measuring benefits accruing from the management of knowledge in a self-assessing knowledge sharing community, or a plurality of communities and sub-communities said method comprising the steps of:
- storing knowledge assets in a repository, preferably in a computer-readable format, cataloguing of knowledge assets for easy retrieval by classifying them against a multi-dimensional knowledge hierarchy, receiving new knowledge assets from members of the community, validating, reviewing and rating of the new knowledge assets by assigned members of the community, storing and publishing the validated knowledge in the repository, reviewing and rating of published knowledge assets by any member of the community, calculating a composite rating for knowledge assets based on an aggregation of ratings and usage over time of the knowledge assets in the community, calculating an aggregate rating for a member in each community based on the contributions of the member to the community, calculating an aggregate rating for each community based on the ratings of all its members, and calculating and displaying on a scoreboard, various ratings for members, communities, and sub-communities.
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Accused Products
Abstract
The invention describes method and a system to measure benefits associated with the sharing of knowledge in a plurality of hierarchical knowledge sharing communities. The 5 measurements are based on assessments provided by the members of the community and the usage of the assets and are an index of the benefits arising from the knowledge shared within, and the knowledge contributed to and derived from the members of, the community, at individual and collective levels. The invention also describes a hierarchical arrangement of the knowledge assets and the members in various knowledge 10 sharing communities as well as an incentivisation scheme for the members.
99 Citations
102 Claims
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1. An automated method for measuring benefits accruing from the management of knowledge in a self-assessing knowledge sharing community, or a plurality of communities and sub-communities said method comprising the steps of:
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storing knowledge assets in a repository, preferably in a computer-readable format, cataloguing of knowledge assets for easy retrieval by classifying them against a multi-dimensional knowledge hierarchy, receiving new knowledge assets from members of the community, validating, reviewing and rating of the new knowledge assets by assigned members of the community, storing and publishing the validated knowledge in the repository, reviewing and rating of published knowledge assets by any member of the community, calculating a composite rating for knowledge assets based on an aggregation of ratings and usage over time of the knowledge assets in the community, calculating an aggregate rating for a member in each community based on the contributions of the member to the community, calculating an aggregate rating for each community based on the ratings of all its members, and calculating and displaying on a scoreboard, various ratings for members, communities, and sub-communities. - View Dependent Claims (2, 4, 6, 8, 9, 10, 13, 14, 15, 16, 18, 77, 78, 79, 80, 81, 82, 102)
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38. An automated system for measuring benefits accruing from the management of knowledge in a self-assessing knowledge sharing community, or a plurality of communities and sub-communities, comprising:
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a repository for storing knowledge assets preferably in a computer-readable format, a catalogue for cataloguing the knowledge assets for easy retrieval by classifying them against a multi-dimensional knowledge hierarchy, means for receiving new knowledge assets from members of the community, means for validating, reviewing and rating of the new knowledge assets by assigned members of the community, means for storing and publishing the validated knowledge in the repository, means for reviewing and rating of published knowledge assets by any member of the community, calculating means for a composite rating for knowledge assets based on an aggregation of ratings and usage over time of the knowledge assets in the community, calculating means for an aggregate rating for a member in each community based on the contributions of the member to the community, calculating means for an aggregate rating for each community based on the ratings of all its members, and means for calculating and displaying on a scoreboard various ratings for members, communities, and sub-communities. - View Dependent Claims (83, 84, 85, 86, 87, 88, 89, 90, 91, 92, 93)
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59. A computer program product comprising computer readable program code stored on computer readable storage medium embodied therein for providing an automated system for measuring benefits accruing from the management of knowledge in a self-assessing knowledge sharing community, or a plurality of communities and sub-communities, comprising:
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computer readable program code configured for storing knowledge assets in a repository, preferably in a computer-readable format, computer readable program code configured for cataloguing the knowledge assets for easy retrieval by classifying them against a multi-dimensional knowledge hierarchy, computer readable program code configured for receiving new knowledge assets from members of the community, computer readable program code configured for validating, reviewing and rating of the new knowledge assets by assigned members of the community, computer readable program code configured for storing and publishing the validated knowledge in the repository, computer readable program code configured for reviewing and rating of published knowledge assets by any member of the community, computer readable program code configured for calculating a composite rating for knowledge assets based on an aggregation of ratings and usage over time of the knowledge assets in the community, computer readable program code configured for calculating an aggregate rating for a member in each community based on the contributions of the member to the community, computer readable program code configured for calculating an aggregate rating for each community based on the ratings of all its members, and computer readable program code configured for calculating and displaying on a scoreboard various ratings for members, communities, and sub-communities. - View Dependent Claims (94, 95, 96, 97, 98, 99, 100, 101)
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Specification