Keyword-driven assistance
First Claim
Patent Images
1. A method comprising outputting a user interface having a user-selectable portion that, when selected, causes:
- items to be data mined to locate keywords and map closeness of the keywords, one to another; and
searches to be automatically performed based on keywords from the data mining that are contained in a message currently being displayed in the user interface.
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Abstract
Embodiments of keyword-driven assistance are presented herein.
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Citations
20 Claims
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1. A method comprising outputting a user interface having a user-selectable portion that, when selected, causes:
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items to be data mined to locate keywords and map closeness of the keywords, one to another; and
searches to be automatically performed based on keywords from the data mining that are contained in a message currently being displayed in the user interface. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9)
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10. One or more computer-readable media comprising computer executable instructions that, when executed, direct a computer to output a user interface having:
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a display pane that is configured to display a message communicated over a network; and
a search pane having an entry portion configured to accept one or more keywords and perform a search based on the message currently being displayed in the display pane and the one or more keywords. - View Dependent Claims (11, 12, 13, 14, 15, 16)
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17. One or more computer-readable media comprising computer executable instructions that, when executed, direct a computer to output a user interface having:
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a display pane configured to display messages communicated over a network; and
a notes pane displayed concurrently with the display pane that is configured to include portions of messages copied from the display pane. - View Dependent Claims (18, 19, 20)
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Specification