Method and apparatus for shipping mail and packages

• US 20060282271A1
• Filed: 06/10/2005
• Published: 12/14/2006
• Est. Priority Date: 06/10/2005
• Status: Abandoned Application

• Current Assignee: Mohan Ananda, Steven J. Krause
• Original Assignee: Mohan Ananda, Steven J. Krause
• Inventors: Krause, Steven J., Ananda, Mohan
• Application Number:
  US11/150,662
• Publication Number:
  US 20060282271A1
• Time in Patent Office: Days
• US Class Current: 705/26
• CPC Class Codes: G06Q 10/08 Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
• CPC Class Codes: G06Q 10/083 Shipping
• CPC Class Codes: G06Q 10/0833 Tracking
• CPC Class Codes: G06Q 10/0834 Choice of carriers
• CPC Class Codes: G06Q 10/0835 Relationships between shipper or supplier and carriers
• CPC Class Codes: G06Q 30/0601 Electronic shopping [e-shopping]

Abstract

A method and apparatus for facilitating shipping pick-up services and managing shipping information. A customer may register with a shipping information management system (SIMS) to provide customer preferences and billing information to enable transparent shipping services with the SIMS. When a customer purchases postage electronically, an application on the customer'"'"'s computer detects postage printing activities and extracts shipping information. The extracted shipping information is transmitted to a SIMS server, from which pick-up instructions are automatically issued to a pick-up service provider. Payment for the pick-up service may be verified at the time the pick-up instruction is issued. The SIMS apparatus may also provide tracking status to customers, as well as shipping information data-mining services to shipping service providers.

Claims

1. A method for facilitating shipping, comprising:

in a computer system, automatically detecting that a user has obtained a shipping label for a shipment;

obtaining shipping information associated with said shipping label; and

based on said shipping information, automatically scheduling a pick-up service to obtain said shipment from said user.

2. The method of claim 1, wherein said shipping information is obtained transparently with respect to said user.

3. The method of claim 1, wherein said shipping information is obtained from a postage purchasing process.

4. The method of claim 1, wherein scheduling said pick-up service comprises:

electronically communicating said shipping information to a pick-up service provider.

5. The method of claim 4, wherein scheduling said pick-up service further comprises:

accessing pre-existing account information associated with said user.

6. The method of claim 5, wherein scheduling said pick-up service further comprises:

verifying a payment for said pick-up service based on billing information in said pre-existing account information.

7. The method of claim 6, wherein scheduling said pick-up service further comprises:

detecting non-acceptance of said payment; and

presenting a user interface element to said user for obtaining alternate payment information.

8. The method of claim 5, wherein scheduling said pick-up service further comprises:

obtaining a user address from said pre-existing account information; and

communicating said user address to said pick-up service provider.

9. The method of claim 8, wherein scheduling said pick-up service further comprises:

selecting a pick-up service provider.

10. The method of claim 9, wherein selecting said pick-up service provider comprises:

accessing one or more user preferences in said pre-existing account information.

11. The method of claim 9, wherein selecting said pick-up service provider comprises:

identifying a local provider from said user address.

12. The method of claim 9, wherein selecting said pick-up service provider comprises:

evaluating one or more handling parameters from said shipping information; and

matching said handling parameters with one or more handling capabilities of said pick-up service provider.

13. The method of claim 9, wherein selecting said pick-up service provider comprises:

comparing one or more pick-up rates of a plurality of pick-up service providers.

14. The method of claim 5, further comprising:

obtaining said pre-existing information from a user during a service registration process.

15. The method of claim 14, further comprising:

loading computer program code in said computer system during said service registration process, wherein said computer program code is configured to monitor a postage purchasing process and to communicate said shipping information to an information server.

16. The method of claim 4, further comprising:

determining a communication format associated with said pick-up service provider; and

transmitting pick-up instructions to said pick-up service provider in said communication format.

17. The method of claim 4, further comprising:

determining whether said user has authorized automatic pick-up service scheduling.

18. The method of claim 17, further comprising:

determining that automatic pick-up service scheduling is not authorized;

providing a user interface element through which said user may provide an authorization.

19. The method of claim 18, wherein said authorization is a continuous authorization.

20. The method of claim 18, wherein said authorization is a transactional authorization.

21. The method of claim 4, further comprising:

recording said shipping information as a transaction in a database.

22. The method of claim 21, further comprising:

providing said user with access to information in said database that is specific to said user.

23. The method of claim 21, further comprising:

mining information from said database across a plurality of users to predict future resource needs for a shipping service provider.

24. The method of claim 21, further comprising:

mining information from said database to evaluate past activity of a shipping service provider.

25. The method of claim 21, wherein said pick-up service provider transfers said shipment to a shipping service provider, said method further comprising:

communicating said shipping information and pick-up service information to said shipping service provider prior to said shipment being transferred to said shipping service provider.

26. The method of claim 25, further comprising:

identifying said shipping service provider from said shipping information.

27. The method of claim 4, wherein said shipping information is communicated to said pick-up service provider by electronic mail.

28. The method of claim 4, wherein said shipping information is communicated to said pick-up service provider using instant messaging services.

29. The method of claim 4, wherein said shipping information is communicated to said pick-up service provider by voice communications.

30. The method of claim 4, wherein said shipping information is communicated to a dispatcher for said pick-up service provider.

31. The method of claim 4, wherein said shipping information is communicated directly to a driver for said pick-up service provider.

32. The method of claim 1, further comprising:

transmitting a confirmation message to said user comprising pick-up schedule information.

33. The method of claim 1, further comprising:

transmitting a notification message to a shipment destination based on said shipping information.

34. An apparatus comprising:

user computer program code executing in a user computer;

server computer program code executing in a server computer;

wherein said user computer program code is configured to;

automatically detect that a user has obtained a shipping label for a shipment;

obtain shipping information associated with said shipping label; and

transmit said shipping information to said server computer;

wherein said server computer program code is configured to automatically schedule a pick-up service to obtain said shipment from said user.

35. The apparatus of claim 34, wherein said server computer comprises:

a database tracking a plurality of shipping transactions of a plurality of users.

36. The apparatus of claim 34, wherein said server computer comprises:

a database maintaining a plurality of user accounts, wherein said plurality of user accounts each comprise billing information and address information of a respective user.

37. The apparatus of claim 34, wherein said user computer program code is further configured to obtain said shipping information from a postage purchase transaction process.

38. The apparatus of claim 34, further comprising:

a plurality of pick-up service providers in communication with said server computer;

wherein said server computer program code is configured to select one of said plurality of pick-up service providers, and communicate a pick-up service instruction to said pick-up service provider based on said shipping information.

39. The apparatus of claim 34, wherein said server computer program code is further configured to provide advance shipping information to a shipping service provider prior to said shipment being deposited with said shipping service provider by a pick-up service provider.

40. The apparatus of claim 34, wherein said server computer program code is further configured to verify a user payment with a financial entity prior to scheduling said pick-up service.