METHODS AND APPARATUS FOR CONVERSATIONAL ADVERTISING

• US 20060282317A1
• Filed: 03/31/2006
• Published: 12/14/2006
• Est. Priority Date: 06/10/2005
• Status: Abandoned Application

• Current Assignee: Outland Research LLC
• Original Assignee: Outland Research LLC
• Inventors: Rosenberg, Louis B.
• Application Number:
  US11/278,369
• Publication Number:
  US 20060282317A1
• Time in Patent Office: Days
• US Class Current: 705/14.350
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0235 constrained by time limit or expiration date
• CPC Class Codes: G06Q 30/0269 based on user profile or attribute
• CPC Class Codes: G06Q 30/0272 Period of advertisement exposure

Abstract

A method of rewarding conversational activity of a user maintaining a promotional conversation with an automated agent includes causing an automated agent to be presented to a user engaging a local computer, causing promotional information to be conveyed to the user in a promotional conversation via the automated agent, causing the automated agent to prompt the user for information in the promotional conversation, assessing the user'"'"'s participation level in the promotional conversation, computing reward units based on the user'"'"'s assessed participation level, and disbursing the computed reward units to a reward account associated with the user, wherein disbursed reward units are redeemable by the user for a reward.

Claims

1. A method of rewarding conversational activity of a user maintaining a promotional conversation with an automated agent, comprising:

causing an automated agent to be presented to a user engaging a local computer;

causing promotional information to be conveyed to the user in a promotional conversation via the automated agent;

causing the automated agent to prompt the user for information in the promotional conversation;

assessing the user'"'"'s participation level in the promotional conversation;

computing reward units based on the user'"'"'s assessed participation level; and

disbursing the computed reward units to a reward account associated with the user, wherein disbursed reward units are redeemable by the user for a reward.

2. The method of claim 1, wherein causing the automated agent to be presented the user comprises causing the automated agent to be audibly presented to the user.

3. The method of claim 1, wherein causing the automated agent to be presented the user comprises causing the automated agent to be visually presented to the user.

4. The method of claim 1, wherein causing promotional information to be conveyed to the user via the automated agent comprises causing at least one of a voice, an image, a video, and text to be conveyed to the user.

5. The method of claim 1, wherein causing promotional information to be conveyed to the user via the automated agent comprises:

discerning captured words spoken by the user engaging the local computer;

identifying promotional information stored within a pool of promotional information accessible to the local computer based on the discerned words; and

causing the identified promotional information to be conveyed to the user.

6. The method of claim 1, further comprising:

identifying a demographic profile of the user; and

causing promotional information to be conveyed to the user via the automated agent based on the demographic profile identified.

7. The method of claim 1, wherein assessing the user'"'"'s participation level in the promotional conversation comprises assessing a verbal interaction of the user with the automated agent.

8. The method of claim 1, wherein assessing the user'"'"'s participation level in the promotional conversation comprises assessing a non-verbal interaction of the user with the automated agent.

9. The method of claim 1, wherein assessing the user'"'"'s participation level in the promotional conversation comprises assessing a time duration during which the user maintains the promotional conversation.

10. The method of claim 1, wherein assessing the user'"'"'s participation level in the promotional conversation comprises assessing an interest level expressed by the user during the promotional conversation.

11. The method of claim 1, wherein assessing the user'"'"'s participation level in the promotional conversation comprises assessing the user'"'"'s forthcomingness in providing information after being prompted during the promotional conversation.

12. The method of claim 1, wherein assessing the user'"'"'s participation level in the promotional conversation comprises assessing at least one of an amount and proportion of promotional information conveyed to the user via the automated agent during the promotional conversation.

13. The method of claim 1, wherein assessing the user'"'"'s participation level in the promotional conversation comprises assessing a value of the promotional information conveyed to the user via the automated agent during the promotional conversation.

14. The method of claim 1, further comprising causing a tally of reward units earned by the user to be presented to the user during the promotional conversation.

15. The method of claim 1, further disbursing computed reward units to at least one of a sponsor of the promotional conversation and the creator of the promotional conversation.

16. The method of claim 1, wherein the reward comprises media content that is presentable to the user.

17. The method of claim 1, further comprising enabling the user to exit the promotional conversation.

18. The method of claim 17, wherein enabling the user to exit the promotional conversation comprises enabling the user to initiate an exit sequence.

19. An apparatus for rewarding conversational activity of a user maintaining a promotional conversation with an automated agent, comprising:

a local computer containing circuitry adapted to;

cause an automated agent to be presented to a user engaging the local computer;

cause promotional information to be conveyed to the user in a promotional conversation via the automated agent;

cause the automated agent to prompt the user for information in the promotional conversation;

assess the user'"'"'s participation level in the promotional conversation;

compute reward units based on the user'"'"'s assessed participation level; and

disburse the computed reward units to a reward account associated with the user, wherein disbursed reward units are redeemable by the user for a reward.

20. The apparatus of claim 19, wherein the local computer contains circuitry adapted to assess the user'"'"'s participation level by determining whether or not the user provides one or more context-appropriate verbal utterances in response to one or more prompts from the automated agent.

21. The apparatus of claim 19, wherein the local computer contains circuitry adapted to assess the user'"'"'s participation level by determining whether or not the user provides one or more context-appropriate facial expressions in response to one or more prompts from the automated agent.

22. The apparatus of claim 19, wherein the local computer contains circuitry adapted to assess the user'"'"'s participation level by determining whether or not the user provides one or more context-appropriate gestures in response to one or more prompts from the automated agent.

23. The apparatus of claim 19, wherein the local computer contains circuitry adapted to assess the user'"'"'s participation level by determining a number of words spoken by said user during the promotional conversation.

24. The apparatus of claim 19, wherein the local computer contains circuitry adapted to assess the user'"'"'s participation level by determining a number of questions asked by said user during the promotional conversation.

25. The apparatus of claim 19, wherein the local computer contains circuitry adapted to assess the user'"'"'s participation level by determining a time duration of the promotional conversation.

26. An apparatus for rewarding conversational activity of a user maintaining a promotional conversation with an automated agent, comprising:

means for causing an automated agent to be presented to a user engaging the local computer;

means for causing promotional information to be conveyed to the user in a promotional conversation via the automated agent;

means for causing the automated agent to prompt the user for information in the promotional conversation;

means for assessing the user'"'"'s participation level in the promotional conversation;

means for providing a reward to the user based upon the user'"'"'s assessed participation level.

27. The apparatus of claim 26, wherein the means for assessing the user'"'"'s participation level comprises a means for capturing and analyzing one or more verbal utterances provided by the user in response to one or more verbal prompts provided by the automated agent.