Communication system for electrical maintenance management of different facilities and method therefor

• US 20060282364A1
• Filed: 06/13/2005
• Published: 12/14/2006
• Est. Priority Date: 06/13/2005
• Status: Abandoned Application

• Current Assignee: David A. Berg
• Original Assignee: David A. Berg
• Inventors: Berg, David A.
• Application Number:
  US11/151,041
• Publication Number:
  US 20060282364A1
• Time in Patent Office: Days
• US Class Current: 705/37
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
• CPC Class Codes: G06Q 40/04 Trading; Exchange, e.g. stocks, commodities, derivatives or currency exchange
• CPC Class Codes: G06Q 50/08 Construction
• CPC Class Codes: G06Q 50/12 Hotels or restaurants

Abstract

A communication system and method for monitoring operation of a system in a facility and for sending out repair request has a monitoring device coupled to a system in the facility to be monitored. The monitoring device sends a notification signal when an operational problem is monitored. A receiving device is used for receiving the notification signal sent from the monitoring device. A client communication system is utilized for entering information for a repair order for the operational problem monitored. A repair maintenance server is coupled to the first computer system. The repair maintenance server receives the repair order information and sends bid requests to designated repair vendors. A plurality of vendor computer systems is coupled to the repair maintenance server for repair vendors to submit bids for the repair order. The repair maintenance server will select a vendor and notify the vendor of a winning bid.

Claims

1. A communication system for monitoring operation of systems in a facility and for sending out repair request comprising:

a monitoring device coupled to a system in the facility to be monitored, the monitoring device sending a notification signal when an operational problem is monitored;

a receiving device for receiving the notification signal sent from the monitoring device;

a client computer system for entering information for a repair order for the operational problem monitored;

a repair maintenance server coupled to the first computer system, the repair maintenance server receiving the repair order information and sending bid requests to designated repair vendors; and

a plurality of vendor communication systems coupled to the repair maintenance server for repair vendors to submit bids for the repair order;

wherein the repair maintenance server will select a winning vendor and notify the winning vendor of a winning bid.

2. A communication system for monitoring operation of systems in a facility and for sending out repair request in accordance with claim 1 wherein the receiving device for receiving the notification signal sent from the monitoring device is in one of a wireless or wired communication with the monitoring device.

3. A communication system for monitoring operation of systems in a facility and for sending out repair request in accordance with claim 1 further comprising a plurality of vendor receiving devices for simultaneously receiving the bid requests sent by the repair maintenance server.

6. A communication system for monitoring operation of systems in a facility and for sending out repair request in accordance with claim 1 wherein the repair maintenance server sends bid requests to designated repair vendors within a predefined radius of the facility.

7. A communication system for monitoring operation of systems in a facility and for sending out repair request in accordance with claim 6 wherein the repair maintenance server sends bid requests to designated repair vendors within a predefined radius of the facility using geo-coding.

8. A communication system for monitoring operation of systems in a facility and for sending out repair request in accordance with claim 1 wherein the repair maintenance server sends an invoice to one of the facilities after the repair request has been completed or a corporate accounts group after the repair request has been completed.

9. A communication system for monitoring operation of systems in a facility and for sending out repair request in accordance with claim 1 wherein the repair maintenance server sends a report to a system manager indicating a quality of service for work performed by winning vendor.

11. A communication system for monitoring operation of systems in a facility and for sending out repair request in accordance with claim 3 further comprising a plurality of vendor billing devices in one of wireless or wired communication with the repair maintenance server for the vendor to enter billing information.

12. A communication system for monitoring operation of systems in a facility and for sending out repair request in accordance with claim 1 wherein the plurality of vendor communication systems are used for the vendor to enter billing information.

13. A communication system for monitoring operation of systems in a facility and for sending out repair request in accordance with claim 1 wherein the repair maintenance server notifies the facility of the winning vendor.

21. The method of claim 13 further comprising notifying the facility of the winning vendor.

4. A communication system for monitoring operation of systems in a facility and for sending out repair request in accordance with claim 4 wherein plurality of vendor communication systems are used as the plurality of vendor receiving devices.

5. A communication system for monitoring operation of systems in a facility and for sending out repair request in accordance with claim 4 wherein the plurality of vendor receiving devices are in one of wireless or wired communication with the repair maintenance server for receiving the bid requests sent by the repair maintenance server.

10. A communication system for monitoring operation of systems in a facility and for sending out repair request in accordance with claim 5 wherein the plurality of vendor receiving devices are in one of wireless or wired communication with the repair maintenance server for the vendor to enter billing information.

14. A method for monitoring operation of a system in a facility and for sending out repair request comprising:

sending a notification signal when an operational problem is recorded by a monitoring device on the system in the facility to be monitored;

receiving the notification signal sent from the monitoring device;

entering information for a repair order on a client computer system for the operational problem monitored;

sending the repair order to a repair maintenance server, the repair maintenance server receiving the repair order information and sending bid requests to designated repair vendors;

submitting bids in response to the bid requests by the designated repair vendors; and

selecting a winning vendor by the repair maintenance server.

15. The method of claim 14 further comprising notifying the winning vendor of winning bid.

16. The method of claim 14 wherein the repair maintenance server selecting the winning vendor on a first response basis.

17. The method of claim 14 wherein the repair maintenance server selecting the winning vendor on a lowest bid basis.

18. The method of claim 15 further comprising:

entering billing information into the repair maintenance server after completing the repair order; and

preparing an invoice through the repair maintenance server.

19. The method of claim 18 further comprising sending payment to the winning vendor after receiving payment on the invoice.

20. The method of claim 18 further comprising preparing vendor review by the facility through the repair maintenance server, wherein the vendor review is used for ranking the vendors.