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Monitoring system for support of customer-specific configuration of remote devices

  • US 20060287740A1
  • Filed: 06/21/2005
  • Published: 12/21/2006
  • Est. Priority Date: 06/21/2005
  • Status: Abandoned Application
First Claim
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1. A method for providing generic configuration parameter values and criteria-specific parameter values to a remote device by a centralized system, comprising:

  • generating a template comprising generic configuration parameter values as well as criteria-specific configuration parameter values based on a predetermined criteria;

    updating a parameter in the remote device according to the criteria-specific configuration parameter values if the device meets the predetermined criteria, and according to the generic configuration parameter values otherwise;

    generating an event by the remote device;

    determining one or more actions to take with respect to the event based on the parameter value that may be either a generic configuration parameter value or a criteria-specific configuration parameter value; and

    sending the event by the remote device to the centralized system if the one or more actions include an action of sending the event to the centralized system.

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