Voice integration platform
First Claim
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1. A voice integration platform for developing a voice user interface to a data system, the voice integration platform comprising:
- a voice gateway adapted to permit voice interaction with a user;
a first set of service layers that interact with the voice gateway; and
a second set of service layers that facilitate interaction between the first set of service layers and the data system;
wherein the first and second set of service layers are operable to be used together to develop a specific voice user interface that permits the user to interact via voice with the data system.
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Abstract
A voice integration platform and method provide for integration of a voice interface with a data system that includes stored data. The voice integration platform comprises one or more generic software components, the generic software components being configured to enable development of a specific voice user interface that is designed to interact with the data system in order to present the stored data to a user.
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Citations
22 Claims
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1. A voice integration platform for developing a voice user interface to a data system, the voice integration platform comprising:
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a voice gateway adapted to permit voice interaction with a user;
a first set of service layers that interact with the voice gateway; and
a second set of service layers that facilitate interaction between the first set of service layers and the data system;
wherein the first and second set of service layers are operable to be used together to develop a specific voice user interface that permits the user to interact via voice with the data system. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11)
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12. A method of generating a voice user interface to a data system, comprising:
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implementing a voice gateway in the voice user interface to receive a voice input;
using a first set of service layers to develop functional capabilities for the voice user interface that facilitate interaction with the voice gateway;
using a second set of service layers to develop integration capabilities for the voice user interface that facilitate interaction between the functional capabilities and the data system;
wherein the functional capabilities and the integration capabilities cooperatively form a specific voice user interface that permits a user to interact via voice with the data system. - View Dependent Claims (13, 14, 15, 16, 17, 18, 19, 20, 21)
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22. One or more computer-readable media having computer-executable instructions thereon that, when executed by a computer, perform a method comprising the acts of:
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implementing a voice gateway in the voice user interface to receive a voice input;
using a first set of service layers to develop functional capabilities for the voice user interface that facilitate interaction with the voice gateway;
using a second set of service layers to develop integration capabilities for the voice user interface that facilitate interaction between the functional capabilities and the data system;
wherein the functional capabilities and the integration capabilities cooperatively generate a specific voice user interface that permits a user to interact via voice with the data system.
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Specification