SYSTEM AND METHOD FOR PROCESSING TRIP REQUESTS
First Claim
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1. A method of planning a trip for a traveler, comprising the steps of:
- a) receiving a trip request with trip information for the trip;
b) populating a screen pop with the trip information;
c) searching for an air itinerary for the trip;
d) displaying a plurality of air travel options for the air itinerary, wherein the plurality of options are displayed in a first weighted hierarchy based on a policy;
e) optionally, searching for a car itinerary for the trip and displaying a plurality of car options for the car itinerary, wherein the plurality of car options are displayed in a second weighted hierarchy based on the policy;
f) optionally, searching for a limousine itinerary for the trip and displaying a plurality of limousine options for the limousine itinerary, wherein the plurality of limousine options are displayed in a third weighted hierarchy based on the policy; and
g) optionally, searching for a hotel itinerary for the trip and displaying a plurality of hotel options for the hotel itinerary, wherein the plurality of hotel options are displayed in a fourth weighted hierarchy based on the policy.
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Abstract
A system and method for planning trips and for processing trip requests that utilizes a centralized network for facilitating travel reservations and/or services. The system includes multi-purpose point of service terminals that provide a plurality of modules for various travel related applications such as an integrated e-mail booking module, a computer telephony integration module, a super passenger name record database, a customer database, a trip planning module, a customer relationship management module, a workflow module, and a low fare search module.
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Citations
4 Claims
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1. A method of planning a trip for a traveler, comprising the steps of:
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a) receiving a trip request with trip information for the trip;
b) populating a screen pop with the trip information;
c) searching for an air itinerary for the trip;
d) displaying a plurality of air travel options for the air itinerary, wherein the plurality of options are displayed in a first weighted hierarchy based on a policy;
e) optionally, searching for a car itinerary for the trip and displaying a plurality of car options for the car itinerary, wherein the plurality of car options are displayed in a second weighted hierarchy based on the policy;
f) optionally, searching for a limousine itinerary for the trip and displaying a plurality of limousine options for the limousine itinerary, wherein the plurality of limousine options are displayed in a third weighted hierarchy based on the policy; and
g) optionally, searching for a hotel itinerary for the trip and displaying a plurality of hotel options for the hotel itinerary, wherein the plurality of hotel options are displayed in a fourth weighted hierarchy based on the policy. - View Dependent Claims (2, 3, 4)
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Specification